Tender for Digital Health Record Solution

Tender for Digital Health Record Solution

Betsi Cadwaladr University Health Board wishes to procure a Digital Health Record, that will provide a single view of the acute patient record.

United Kingdom-St Asaph: Software package and information systems

2019/S 180-437908

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS Wales Shared Services Partnership
Alder House Alder Court St. Asaph Business Park
St Asaph
LL17 0JL
United Kingdom
Contact person: Ian Jones
Telephone: +44 1745366813
E-mail: ian.r.jones@wales.nhs.uk
NUTS code: UKL

I.2)Information about joint procurement

The contract is awarded by a central purchasing body


Access to the procurement documents is restricted. Further information can be obtained at: www.etenderwales.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://etenderwales.bravosolution.co.uk/

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Provision of a Digital Health Record (DHR) Solution

Reference number: T.0911

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Betsi Cadwaladr University Health Board wishes to procure a Digital Health Record (DHR), that will provide a single view of the acute patient record; supporting integration with local and national systems that are fit for purpose, providing greater access to systems and information that are compliant with data protection legislation requirement, improving and streamlining working practices and removing ‘paper’ from the system.

II.1.5)Estimated total value

Value excluding VAT: 1 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKL
NUTS code: UKL23
NUTS code: UKL12
NUTS code: UKL11
NUTS code: UKL13

II.2.4)Description of the procurement:

The broad requirements of the solution are as follows:

— the operational user interface must be easy to access, responsive, user-friendly, easy to navigate and quick to learn,

— the solution is required to present a single, unified view (aggregate from existing point of care systems and new content) of a patient‘s history of encounters. This must include a cross care system longitudinal timeline for an individual. The user should be able to view further information about these encounters where available,

— as an overview, the solution must:

—— take the demographic and appointment data from the Welsh Patient Administration System (WPAS),

—— allow a user to find/search for a patient by entering any one of the patient’s unique identifiers,

—— allow a user to select a patient from lists (e.g. ward, clinic or custom),

—— create e-form templates and associated workflows for the capture of data,

—— deliver seamless integration with national and local best of breed systems via an open architecture allowing the transfer of data and documents,

—— allow existing paper records to be scanned in and stored as a composite part of the patient’s digital record,

—— the workflow must fit with clinical practice in all areas of the Health Board; in particular it must not delay acute work, such as patient clerking, nor interfere with clinical interaction (listen, talk, observe, document),

—— enable quick access to the stored comprehensive patient record or its component parts, and provide features specifically designed to make navigation of very large records quick and easy, e.g. sort, filter, search,

—— present information in a meaningful way to support clinical workflow; presenting to the user appointment lists, recent test results, etc. and provide automated notifications,

—— provide an electronic window (portal) that allows clinicians and administrators to view defined information about individual and cohorts of patients in a ‘virtual’ electronic patient record,

—— meet the national standards on data coding and transfer, e.g. SNOMED CT, HL7 FHIR,

—— meet existing NHS Wales Data Dictionary standards, and have the flexibility to be configured to incorporate future changes,

—— to support the streamlining of working practices by removing ‘paper’ from the system,

—— provide a detailed audit trail of all access and updates to patient records,

—— be able to send output to other professionals and/or providers both electronically and in hard copy to support e.g. the management of Subject Access Requests including the redaction of information and output to .pdf; watermarks,

—— be device agnostic.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Technical / Weighting: 60
Price – Weighting: 40
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Term with additional 12 month extensions x 2.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2018/S 204-464249

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/10/2019
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 04/11/2019

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Note: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=95624

(WA Ref:95624)

VI.4)Procedures for review

VI.4.1)Review body

NHS Wales Shared Services Partnership
Alder House Alder Court St.Asaph Business Park
St. Asaph
LL17 0JL
United Kingdom
Telephone: +44 1443848585
E-mail: ian.r.jones@wales.nhs.ukInternet address: http://www.procurement.wales.nhs.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: