Tender for Digital Marketing Platform

To purchase a new multi-channel marketing tool/platform which allows to send sophisticated, automated, personalised and highly targeted communications to their learners.

United Kingdom-Milton Keynes: Software implementation services

2017/S 140-287959

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The Open University
Walton Hall
Milton Keynes
MK7 6BP
United Kingdom
Contact person: Procurement Manager
E-mail: finance-tenders@open.ac.uk
NUTS code: UKJ12

Internet address(es):Main address: http://www.open.ac.uk

Address of the buyer profile: https://in-tendhost.co.uk/openuniversity/

I.2)Joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/openuniversity/

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://in-tendhost.co.uk/openuniversity/

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Digital Marketing Platform.

Reference number: OUPA10394

II.1.2)Main CPV code

72263000

II.1.3)Type of contract

Services

II.1.4)Short description:

FutureLearn are seeking to purchase a new multi-channel marketing tool/platform which allows to send sophisticated, automated, personalised and highly targeted communications to their learners.

It is anticipated that the primary communication channel will be email however FutureLearn may in future include social, on-site and push notifications. Examples of the main types of communication which is likely to be sent through the tool/platform are: Transactional notifications, Dynamic newsletters, Automated communications.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI31

Main site or place of performance:

London, Camden Town.

II.2.4)Description of the procurement:

FutureLearn are seeking to purchase a new multi-channel marketing tool/platform which allows to send sophisticated, automated, personalised and highly targeted communications to their learners.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: yes

Description of renewals:

12 months extension, subject to performance review.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

Maximum number: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/08/2017

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 03/10/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

The Open University
Walton Hall
Milton Keynes
MK7 6AA
United Kingdom

VI.4.2)Body responsible for mediation procedures

The Open University
Walton Hall
Milton Keynes
MK7 6AA
United Kingdom

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

21/07/2017

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