Tender for Digital Platform SaaS Solution
To supply a full featured specialist Omni-Channel Digital Platform SaaS solution.
Digital Platform Procurement
Cheltenham Borough Council
- Software package and information systems – 48000000
- Industry specific software package – 48100000
- License management software package – 48218000
Location of contract
Value of contract
£0 to £850,000
15 June 2021
16 July 2021
Contract start date
1 October 2021
Contract end date
30 September 2024
Open procedure (OJEU)
Contract is suitable for SMEs?
Contract is suitable for VCSEs?
The Councils are looking for a single primary Supplier, with capability to provide, configure and implement a full featured specialist Omni-Channel Digital Platform SaaS solution. In addition to workflow and case management functionality, the platform must provide integrations to back office applications, means of rapid development of processes using non-ICT staff and ability to share/utilise pre-built components/processes, within a free of charge-shared space. A SaaS/Cloud-based solution is essential.
How to apply
Follow the instructions given in the description or the more information section.