Tender for Domestic Abuse Casework Services

Tender for Domestic Abuse Casework Services

To deliver independent domestic abuse advocacy to male and female victims of domestic abuse aged 16 or above.

United Kingdom-London: Health and social work services

2020/S 121-298124

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Tower Hamlets
Postal address: Mulberry Place
Town: London
NUTS code: UKI4 Inner London – East
Postal code: E14 2BG
Country: United Kingdom
Contact person: Mrs Jay Bains
E-mail: procurement@towerhamlets.gov.uk
Telephone: +44 2073644015
Internet address(es):Main address: http://www.towerhamlets.gov.uk

Address of the buyer profile: http://www.towerhamlets.gov.uk

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://procontract.due-north.com/register
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://procontract.due-north.com/register

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


HAC5564A — VAWG — Domestic Abuse Casework Services

Reference number: DN441196

II.1.2)Main CPV code

85000000 Health and social work services

II.1.3)Type of contract


II.1.4)Short description:

The Council is looking for a competent contractor to deliver independent domestic abuse advocacy to male and female victims of domestic abuse aged 16 or above, who live or work in the borough, regardless of ethnicity, faith, gender, sexuality or disability.

The service includes:

? specialist support to victims of domestic abuse living or working within Tower Hamlets (Service Users). Support will be from experienced, domestic abuse caseworkers, which will include accredited Independent Domestic Violence Advocates (IDVAs);

? the Council expect domestic abuse caseworkers to work within the SafeLives recommendation limit of 60-80 cases per annum. The exception to this are the Housing IDVA/FS worker, who between them will support only 100 victims per annum;

? the Council do not expect every domestic abuse victim to receive casework support from this Service alone. Alternative support options available locally and/or nationally will be offered to the victim where this Service is at capacity;

? Court support to Tower Hamlets residents who are victims of domestic abuse. Currently the Specialist Domestic Abuse Court (SDAC) runs on Mondays, Tuesday and Thursdays, 9 a.m.-5 p.m. at Stratford Magistrates Court and Thames Magistrates Courts respectively.

II.1.5)Estimated total value

Value excluding VAT: 783 452.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

85323000 Community health services

II.2.3)Place of performance

NUTS code: UKI42 Tower Hamlets

II.2.4)Description of the procurement:

The service will offer the following support to service users who are victims of domestic abuse:

? an assessment of current needs and risks using Form DV1, the Council’s Multi-Agency Referral Form, (attached at Appendix A) and the SafeLives DASH Risk Assessment tool;

? assessment of the impact of domestic abuse and risks posed to any children living with the service user;

? one to one crisis intervention, emotional support and safety planning sessions;

? provision of information about the range of services and interventions available to the service user, including domestic abuse easements, debt and financial support available from DWP or other specialist services;

? referral and advocacy to enable service users to understand their rights, access and use other relevant services (according to their individual needs and entitlement), such as housing, legal advice and representation, financial and benefits services, counselling and mental health services;

? representation at any multi-agency case management procedures e.g. MARAC, The Multi Agency Public Protection Arrangements (MAPPA) or at Initial Child Protection Conferences;

• out of borough practical and emotional support to victims who have been placed in temporary accommodation by Tower Hamlets.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 783 452.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 39
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The value of the contract has a set funding that is provided to suppliers in the specifications.

Bidders should note that the contract relates to services that fall under the light touch regime of Regulations 74 to 77 of the Public Contract Regulations 2015. This procurement exercise will therefore be run in accordance with the Public Contract Regulation 2015 as thy apply to light touch services. While the authority is following a process similar to the open procedure under the regulations, neither the fact nor any other statements, acts or omissions of the authority in connection with this procurement exercise should be taken as indicating that the authority intends to be bound by the provisions of the Public Contracts Regulations 2015 or the general principles of the Treaty of the Functioning of the European Union to any greater extent than applies by law.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2020/S 043-102839

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 22/07/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 22/07/2020
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: London Borough of Tower Hamlets
Postal address: Town Hall
Town: London
Postal code: E14 2BG
Country: United KingdomInternet address: https://www.towerhamlets.gov.uk/lgnl/council_and_democracy/complaints/The_complaints_process.aspx
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: