Tender for DWP Records Management Services

Tender for DWP Records Management Services

The purpose is to appoint a single supplier responsible for the provision of a records management service which shall include an onsite records management service.

DWP Records Management Services

Contract summary

 

Industry

  • Records management – 79996100

Location of contract

North West

Value of contract

£9,500,000

Procurement reference

tender_190756/918969

Published date

19 January 2021

Closing date

5 February 2021

Closing time

11am

Contract start date

1 June 2021

Contract end date

10 January 2023

Contract type

Service contract

Procedure type

Open procedure (OJEU)

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

 

Description

 

The purpose is to appoint a single supplier responsible for the provision of a records management service which shall include an onsite records management service.

The primary business as usual operational elements of the records management requirements are

Intake and return of records
storage of records
retrieval
destruction of records
secure removal of confidential waste
management and maintenance of records management IT system
user support
provision of records management consumables

As well as the BAU requirements listed the specification also includes the requirement for a full file audit of all records in storage. This will include the validation, reconciliation and consolidation of all items.

The successful supplier will be responsible for the provision of a records management service which shall include the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store. This is to ensure that at the end of the contract term, the boxes DWP plans to transfer to an off site facility are at the optimum capacity and contents are validated as accurate.

DWP currently utilise the ONeills system and it’s records management IT system and the successful supplier is required to fully manage and maintain the system on behalf of DWP. The supplier will be required to provide a help desk service to answer DWP user enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services.

 

More information

 

Links
Additional text
Related notices publish for this exercise.

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Address

Commercial Directorate, Peel Park, the Shell, Level 2, Brunel Way
Blackpool
FY4 5ES
England

Email

recordsmanagement.heywood@dwp.gov.uk