Tender for Emergency Duty Team Contact Centre

Tender for Emergency Duty Team Contact Centre

Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references.

EDT Contact Centre

Contract summary

 

Industry

  • Call centre – 79512000

Location of contract

SG17 5TQ

Value of contract

£0

Procurement reference

CBC-1196-T-DB

Published date

9 April 2021

Closing date

30 April 2021

Closing time

12pm

Contract start date

31 May 2021

Contract end date

30 June 2023

Contract type

Service contract

Procedure type

Open procedure (OJEU)

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

 

Description

You are invited to tender for The Emergency Duty Team (EDT) Contact Centre.

EDT provides an emergency social work service out of hours, the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours and which cannot be left until the next working day. EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm. All work is undertaken within the relevant legislative framework.

Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references.

Suppliers wishing further information on this are invited to use this e-tendering system to ‘Express Interest’ to obtain the relevant documents. If you are not registered on the system, you will be required to do so at that point.

Once you are logged in to the system, tender documents can be accessed from the ‘My Tenders’ area of the website.

Please allow sufficient time to make a return via the system; late returns will not be accepted and the system will automatically prevent returns after the deadline time.

Any questions should be raised via the correspondence facility.

 

More information

 

Links
Additional text
Is a Recurrent Procurement Type? : No

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Contact name

David Beddal

Address

Priory House
Chicksands
Bedfordshire
SG17 5TQ
United Kingdom

Telephone

03003004610

Email

David.Beddall@centralbedfordshire.gov.uk