Tender for Employee Assistance and Occupational Health Services

Tender for Employee Assistance and Occupational Health Services

Lot 1: Occupational Health Services; and Lot 2: Employee Assistance Programme Services.

United Kingdom-London: Company health services

2019/S 207-505106

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: British Council
Postal address: 10 Spring Gardens
Town: London
NUTS code: 00
Postal code: SW1A 2BN
Country: United Kingdom
Contact person: Brian D’Mello
E-mail: brian.dmello@britishcouncil.org
Internet address(es):Main address: www.britishcouncil.org

Address of the buyer profile: https://in-tendhost.co.uk/britishcouncil

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/britishcouncil
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Other activity: Registered Charity

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Employee Assistance Programme (EAP) and/or Occupational Health Services

Reference number: BC/01075

II.1.2)Main CPV code

85147000

II.1.3)Type of contract

Services

II.1.4)Short description:

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We employ about 12 000 staff in over 100 countries in all regions of the world — about 1 250 in 5 locations in the UK and 10 750 outside the UK. Most of our staff are nationals of the country they work in. The most common languages spoken apart from English are Arabic, Spanish, Hindi, Mandarin, French and Cantonese. This invitation to tender consists of 2 lots:

Lot 1: Occupational Health Services; and

Lot 2: Employee Assistance Programme Services.

Suppliers are invited to bid for either Lot 1 or Lot 2, or both lots. Some services under Lot 1 apply to UK offices only and some to all our offices worldwide, as noted below. All services under Lot 2 apply to all our offices worldwide. A prior information notice (2019/S 142-349599) was issued on the In-tend portal on 25.7.2019 and closed on 29.8.2019.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

Occupational Health Services

Lot No: 1

II.2.2)Additional CPV code(s)

85147000

II.2.3)Place of performance

NUTS code: 00
Main site or place of performance:

Mainly UK, but in some cases global.

II.2.4)Description of the procurement:

The primary focus for OH services will be staff in our UK offices but ideally some services will be available worldwide. Services will include pre-employment health checks (UK only), a ‘Day one’ absence management system (UK only), management referrals, including advice on return to work and reasonable adjustments, health promotion and education activities. We will require extensive support with communications and promotion at launch and throughout the contract, and a variety of reports and analysis.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

The contract awarded will be for a duration of 3 years with an option for an extension for 1 additional year.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Employee Assistance Programme

Lot No: 2

II.2.2)Additional CPV code(s)

85147000

II.2.3)Place of performance

NUTS code: 00
Main site or place of performance:

Global.

II.2.4)Description of the procurement:

Our EAP service will be available to all staff and their immediate families 24/7 in all the countries in which we operate, wherever possible in the local language and with an understanding of cultural norms. The service will offer advice and support on a wide range of subjects, including family issues, relationships, healthy lifestyles, common physical and mental health conditions, work-related issues and work-life balance. In addition we wish to offer staff and their immediate families access to a limited number of free counselling sessions where considered appropriate. We will require extensive support with communications and promotion at launch and throughout the contract, and quarterly usage reports by region and globally.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

The contract awarded will be for a duration of 3 years with an option for an extension for 1 additional year.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 15/11/2019
Local time: 15:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 15/11/2019
Local time: 15:30
Place:

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
VI.2)Information about electronic workflows

VI.3)Additional information:

Suppliers who wish to express an interest and take part in the tender process will be required to register on our e-Tendering portal In-Tend hosted at https://in-tendhost.co.uk/britishcouncil

Once registered, bidders must log-in to the website where they can view the project and access the bidders pack and submit their return. Bidders will also be required to demonstrate their capability and ‘means of proof’ will be required. These conditions are outlined in the ITT. The British Council will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

VI.4)Procedures for review

VI.4.1)Review body

Official name: The British Council
Postal address: 10 Spring Gardens
Town: London
Postal code: SW1A 2BN
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

23/10/2019