Tender for End of Life Domiciliary Care Service – Market Engagement 24 November 2020

Tender for End of Life Domiciliary Care Service – Market Engagement 24 November 2020

Commissioners within NHS West Sussex and NHS East Sussex CCGs are considering commissioning a specialist palliative care fast track end of life domiciliary care service under a single provider contract.

United Kingdom-Worthing: Health services

2020/S 205-500651

Social and other specific services – public contracts

Prior information notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: NHS West Sussex Clinical Commissioning Group
Postal address: Wicker House, High Street
Town: Worthing
NUTS code: UKJ2 Surrey, East and West Sussex
Postal code: BN11 1DJ
Country: United Kingdom
E-mail: aelliott1@nhs.net
Telephone: +44 7823533520
Internet address(es):
Main address: www.westsussexccg.nhs.uk

I.1)Name and addresses

Official name: NHS East Sussex Clinical Commissioning Group
Postal address: 36-38 Friars Walk
Town: Lewes
NUTS code: UKJ2 Surrey, East and West Sussex
Postal code: BN7 2PB
Country: United Kingdom
E-mail: aelliott1@nhs.net
Telephone: +44 7823533520
Internet address(es):
Main address: https://www.eastsussexccg.nhs.uk/

I.2)Information about joint procurement

The contract involves joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/soepscommissioning/aspx/Home
Additional information can be obtained from the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Health

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Specialist Palliative Care Fast Track End of Life Domiciliary Care Service NHS/SOEPS/19.495 RFI

 

Reference number: NHS/SOEPS/19.495 RFI

II.1.2)Main CPV code

85100000 Health services

II.1.3)Type of contract

Services

II.1.4)Short description:

 

Commissioners within NHS Coastal West Sussex, NHS Crawley and NHS Horsham and Mid Sussex CCGs are considering commissioning a specialist palliative care fast track end of life domiciliary care service under a single provider contract.

It is anticipated that the service would be offered for tender under a standard NHS contract for a period of 3 years commencing on the 1 April 2022 with option to extend for a maximum of a further 2 years.

A market engagement event will be held on Tues 24 November 2020, for further details and to book your place please access the RFI documents at

https://in-tendhost.co.uk/soepscommissioning/aspx/Home.

Value of contract = GBP 2.5 million approx for the whole of East and West Sussex per annum so approximately GBP 12.5 million for the anticipated maximum duration of (3+2) =5 years.

Provisional contract start date = 1 April 2022

Provisional contract end date = 31 March 2025 (with additional extension of 2 years)

Closing date for RFI responses: 4 p.m. 9 November 2020.

 

II.1.5)Estimated total value

Value excluding VAT: 12 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description

II.2.3)Place of performance

NUTS code: UKJ2 Surrey, East and West Sussex
Main site or place of performance:

West Sussex.

 

II.2.4)Description of the procurement:

 

Commissioners within NHS West Sussex and NHS East Sussex CCGs are considering commissioning a specialist palliative care fast track end of life domiciliary care service under a single provider contract. A pilot service has been running since 1 September 2018 covering specific GP surgery boundaries within West Sussex. The pilot was set up to provide enhanced domiciliary care for fast track CHC funded patients by specialist end of life care providers. This was not to provide nursing care which is provided by Community nurses, GP surgeries and, in some cases, hospice nurses.

Outside of the pilot areas all domiciliary care packages of care are put out to agencies to cover the prescribed levels of care required as per the originator of the fast track application. Within the pilot areas the providers met with the individual/family to discuss what was available and what was required taking into account full personalisation of care for the individual.

Where a package of care needs increasing, agencies currently contact continuing healthcare (CHC) to agree this. Under the pilot autonomy has been given to the providers to increase/decrease the amount of care provision as required without the need for authorisation from CHC.

A virtual market engagement event will be held on Tues 24 November 2020, to book your place please follow the instructions in the RFI document.

Value = GBP 2.5 million approx for the whole of West Sussex per annum so approximately GBP 12.5 million for the anticipated max duration of 5 years.

Provisional contract start = 1 April 2022

Provisional contract end = 31 March 2025 (plus additional extension of 2 years).

It is anticipated that the service would be offered for tender under a standard NHS contract for a period of 3 years commencing on the 1 April 2022 with option to extend for a maximum of a further 2 years.

The purpose of this RFI is to gauge market interest and feedback via the RFI response form for the provision of specialist palliative care fast track end of life domiciliary care services and provide the CCGs with valuable information to help update and improve the current service specification.

If you would like to discuss any aspects of the requirements, please send a portal message suggesting a date/time for a telephone conversation.

Please return your completed questionnaire via the portal by 4 p.m. Mon 9 Nov Dec 2020

The benefits realised from the pilot are:

• personalised approach for every patient ensuring quality care is provided, meeting their identified needs and continues to respond as these needs vary throughout the duration of their period of eligibility;

• positive relations forged with the patient and/or their family as a result of early and face to face interaction;

• pilot providers have developed greater working relationships with local hospitals;

• the quality of care is improved as, through experience, the pilot providers have a greater understanding of the trajectory of the disease and are able to ensure the package of care mirrors this;

• the level of care is consistent and equitable to all patients;

• time to put package of care in place is quicker than via the care and support at home framework and other Dom Care Agencies, meaning patients are discharged home sooner and commence their journey with the pilot providers earlier;

• friends and Family questionnaire are sent to every patient/family to provide quality feedback on the service. This enables the pilot providers to ensure the best care is being delivered and also provides assurance to CHC on the patient/family experience.

A further added benefit of the pilot has been continuity of care for those who go on to have greater needs, holistic care planning methodologies as well as access to specialist clinicians for support and advice. Additionally, as the service is not prescriptive, more patients have been able to be cared for in a time effective manner, due to care being personalised and responsive to the individual’s changing needs.

 

II.2.14)Additional information

 

Key aims and objectives

To provide a responsive, high quality and patient focused domiciliary care service for eligible individuals. This clinically-led service will provide personal, social, practical and emotional support for patients at the end of life who have been assessed as being eligible for NHS CHC Fast Track funding.

 

II.3)Estimated date of publication of contract notice:

01/02/2021

Section VI: Complementary information

VI.3)Additional information:

 

This is a process designed to help the Commissioners form a view of the best way to commission the service and is not the beginning of a tender exercise. A further tender advertisement will be issued at the appropriate time as/if required. You will not be disadvantaged in any subsequent tender process if you choose not to respond to this RFI but the Commissioners will use the level of response received as part of the supporting evidence for any next steps taken. The Commissioners wish to understand your views at this early stage, so you are encouraged to respond and complete the RFI form as fully as you can.

Instructions to access the portal:

1) browse to the SoEPS Commissioning Support portal

https://in-tendhost.co.uk/soepscommissioning

2) click the ‘Register’ link on the left-hand side of the page;

3) enter your correct business and user details;

4) note the email address and password chosen and click ‘Register My Company’ when complete;

5) login to the portal with the username/password;

6) you will be prompted to change your password on first login;

7) hover your mouse over the ‘Tenders’ button on the main toolbar and choose the relevant option:

— ‘My Tenders’ shows a list of the opportunities in which you have already expressed an interest or to which you have been invited;

— ‘Awarded’ shows a list of tenders awarded on the system (where these are were open to all);

— ‘Current’ shows a list of all the advertised opportunities on the system (i.e. open to all) in which you are able to express an interest;

— ‘Forthcoming’ shows a list of pipeline projects (including those in which providers can still express an interest – i.e. deadlines not yet reached);

8) click on the ‘View Details’ button for relevant opportunity to access the content, clicking ‘Express an Interest’ where required to do so;

9) click the relevant procurement as required then click the ‘Opt-In’ at the bottom of the page to start building your submission to the procurement stage. This will move the project over to your ‘My Tenders’ page. (This is a secure area reserved for your projects only);

10) note the deadline for completion and follow the on screen instructions to complete the PQQ/ITT, accessing any attached documents as required;

11) any questions on specific opportunities should be directed through the portal messaging facility.

If you have any questions on the above or general questions around tendering with NHS South of England Procurement Services Commissioning Support please contact:

commissioning.tenders@soeprocurement.nhs.uk

 

VI.5)Date of dispatch of this notice:

16/10/2020