Contract summary
Industry
- Customer Relation Management software development services – 72212445
Location of contract
SN2 2EH
Value of contract
£2,500,000
Procurement reference
P/REF EH 00001706
Published date
2 July 2021
Closing date
2 August 2021
Closing time
5pm
Contract start date
4 January 2022
Contract end date
3 January 2031
Contract type
Service contract
Procedure type
Competitive dialogue (OJEU)
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
An Implementation and Support Partner is needed to assist English Heritage in its delivery of a new Customer Relationship Management (CRM) application and associated technologies.
English Heritage is soon to complete a programme which will move much of the architecture onto the Microsoft Azure cloud platform. As part of the broader Technology Services strategy, we are focused on using Microsoft technologies where possible. Following a discovery exercise in early 2020 we can confirm that we are looking to implement a Microsoft Dynamics CRM solution. It is anticipated that additional applications (such as Power Platform, Sharepoint etc) will be needed to meet the minimum requirements.
English Heritage is undertaking this procurement in accordance with the Public Contracts Regulations 2015 (as amended) and will use the Competitive Dialogue (CD) award procedure. Details of this process can be found in the EHTX Descriptive Document – CRM Competative Dialogue which has been uploaded for this opportunity.
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Contact name
Kevin Churchill
Address
Firefly Avenue
Swindon
Wilts
SN2 2EH
United Kingdom
Telephone
07867 836275
Email
Kevin.Churchill@english-heritage.org.uk
Website
https://in-tendhost.co.uk/english-heritage/aspx/Home