Tender for Integrated End of Life Care Pathway

Tender for Integrated End of Life Care Pathway

The simplified end of life care pathway for Calderdale, expects the service to provide and support the delivery of high quality, evidence based, safe patient centred care.

United Kingdom-Huddersfield: Health services

2013/S 167-290395

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

West and South Yorkshire and Bassettlaw CSU on behalf of NHS Calderdale CCG
Broad Lea House, Bradley Business Park, Dyson Wood Way, Bradley
For the attention of: Dave Warsop
HD2 1GZ Huddersfield
UNITED KINGDOM
E-mail: david.warsop@wsybcsu.nhs.uk

Internet address(es):

General address of the contracting authority: https://noecpc.bravosolution.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity

Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Integrated End of Life Care Pathway.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Calderdale Area.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

General Overview and Objectives of Services.
The simplified end of life care pathway for Calderdale, expects the service to provide and support the delivery of high quality, evidence based, safe patient centred care.
It is vital to the success of the proposal that a thorough awareness raising programme be implemented across all professionals in the end of life care pathway. This will ensure maximum output is achieved. It is vital that all providers including the Calderdale CCG are committed to the education process in order to fully realise the patient and financial benefits.
To support implementation of this pathway, Calderdale CCG will commission an end of life facilitator to embed end of life tools, champion key quality standards across the pathway and coordinate training and education to meet local needs. There is currently no dedicated end of life care facilitator within the area. Key tasks of the facilitator role would include an Out of Hours Community Nursing Service. This would involve a dedicated nursing team, which will provide planned and crisis visits out of hours, as well as telephone support to patients and carers, and generalist palliative care advice and support to other professionals such as care home staff. It is proposed that this team is in addition to the existing structure and will be ring fenced for end of life patients.
The increasing complexity of patient needs resulting in increased demand on staff time is the basis for the proposed uplift in staff numbers. It is crucial for the out of hours service to be able to double up on staff numbers to ensure staff safety but also to deliver more complex care in response to the patient’s needs.
The Out of Hours team will facilitate and support discharge out of hours from Calderdale and Huddersfield Foundation Trust. The discharge will be facilitated safely with the individuals consent and will work in collaboration with existing care providers. The team will also work with existing care providers and ensure handover notes are in place for discharges in-hours. This will contribute to a reduction in length of stay in terms of acute bed day’s and will ensure more patients die in their preferred place of care.
This service will provide end of life patients and their carers/families with:
Support for community staff who need assistance/education in order to provide palliative care;
Provision of advice and support re specialist palliative care to existing clinical staff;
An integrated approach to care, working alongside existing community and primary care team. The patients GP will retain clinical responsibility.
Receipt and triaging of calls from patients and their families registered with a Calderdale GP.
Response to crisis calls by providing crisis nursing hands-on care including physical symptom management, psychological and social support.
Telephone advice and reassurance.
Follow up telephone support or home planned visit for patients identified by their key worker when other planned services are not available.
Planned nursing care to facilitate a patient’s choice to stay at home.
Carer support immediately after death.
The objectives of the service are:
To support the existing District Nursing teams and step in when more specialist services are required, through the provision of advice and practical support for more complex situations
To improve the quality and clinical effectiveness of care delivered at home to end of life care patients and their carers/families in Calderdale and to limit the physical and psychological suffering that patients and carers experience at end of life; maximising quality of life through the provision of rapid and effective care and support.
To ensure speedy access to end of life care is met in the community in a timely manner.
To decrease the length of time between seeking assistance and accessing specialised palliative care services in order to mitigate crisis events.
To act as a flexible, responsive service that will react to unscheduled demand out of hours.
To deliver a consistent response and comprehensive communication with other providers for example Hospices, McMillan Services and District Nurses.
To support the transition from care provided in an acute hospital setting to home in a safe and timely manner.
To educate patients and carers on self-care and the best use of services.
II.1.6)Common procurement vocabulary (CPV)

85100000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

This is a voluntary notice for the purpose of advertising this tender. As the procurement falls under Part B of Schedule 3 of the Public Contracts Regulations 2006, it is only mandatory for the procurement to comply with Regulation 5 (2). Accordingly neither the publication nor content of this Notice shall be taken to mean that the Contracting Authority intends operating the process in accordance with or to be bound by any of the Regulations other than Regulation 5 (2). Information concerning the process will be contained in the tender documentation.
Estimated value excluding VAT:
Range: between 0 and 527 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 27 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and several liability.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://noecpc.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click “continue” – Enter your correct business and user details – Note the username you chose and click “Save” when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the “PQQs / ITTs Open To All Suppliers” link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content – Click the “Express Interest” button in the “Actions” box on the left-hand side of the page – This will move the PQQ /ITT into your “My PQQs/ My ITTs” page. (This is a secure area reserved for your projects only) – You can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box 3. Responding to the tender – You can now choose to “Reply” or “Reject” (please give a reason if rejecting) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then publish your reply using the publish button in the “Actions” box on the left-hand side of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk. A PQQ document is required to be completed as part of the expressions of interest and selection to tender process. This document can be found on the Bravo eTendering system (by following the instructions detailed above). This information will be used to limit the number of economic operators selected and invited to tender.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Information and formalities for evaluating are fully detailed in the ITT document. A Qualification document is required to be completed as part of the expressions of interest and selection to tender process. This document can be found on the Bravo eTendering
system (by following the instructions detailed above).
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Information and formalities for evaluating are fully detailed in the ITT document. A Qualification document is required to be completed as part of the expressions of interest and selection to tender process. This document can be found on the Bravo eTendering
system (by following the instructions detailed above).
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 10
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

30.9.2013 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction. This is a voluntary notice for the purpose of advertising this tender. As the procurement falls under Part B of Schedule 3 of the Public Contracts Regulations 2006, it is only andatory for the procurement to comply with Regulation 5 (2). Accordingly neither the publication nor content of this Notice shall be taken to mean that the Contracting Authority intends operating the process in accordance with or to be bound by any of the Regulations other than Regulation 5 (2). Information concerning the process will be contained in the tender documentation.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:27.8.2013