Tender for IT Managed Service Provider

Tender for IT Managed Service Provider – Hertfordshire

Thrive Homes is looking to source a single supplier to provide ICT managed services.

United Kingdom-Hemel Hempstead: Information technology services

2020/S 071-170003

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Thrive Homes
Town: Hemel Hempstead
NUTS code: UKH23
Postal code: HP3 9TD
Country: United Kingdom
E-mail: procurement@thrivehomes.org.uk

Internet address(es):Main address: www.thrivehomes.org.uk

Address of the buyer profile: https://xantive.supplierselect.com/

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://xantive.supplierselect.com/

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://xantive.supplierselect.com/

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

IT Managed Service Provider

Reference number: TH2223

II.1.2)Main CPV code

72222300

II.1.3)Type of contract

Services

II.1.4)Short description:

Thrive Homes is looking to source a single supplier to provide ICT managed services. The contract will be for an initial term of 3 years with 2 optional extension periods of 12 months each.

Thrive Homes is a housing association that owns and manages circa 5 000 rented and leasehold properties in Hertfordshire, Bedfordshire and Buckinghamshire.

II.1.5)Estimated total value

Value excluding VAT: 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UK

NUTS code: UKH23

II.2.4)Description of the procurement:

Thrive Homes is looking to source a single supplier to provide ICT managed services. The contract will be for an initial term of 3 years with 2 optional extension periods of 12 months each.

Thrive Homes is a housing association that owns and manages circa 5 000 rented and leasehold properties in Hertfordshire, Bedfordshire and Buckinghamshire.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: yes

Description of renewals:

The contract will be for an initial term of 3 years with 2 optional extension periods of 12 months each. Any extension will be at the discretion of Thrive Homes.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 22/05/2020

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 22/05/2020

Local time: 12:30

Place:

Electronic procurement

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

VI.3)Additional information:

Thrive’s eProcurement Portal is as below:

https://xantive.supplierselect.com/

• register as a new organisation if you have not used this portal before,

• the tender will be listed under Public Projects (top right hand menu),

• scroll or filter to find ‘IT Managed Service Provider’,

• click on create invitation,

• follow the online instructions,

• raise queries on line through the messages menu item. Make sure you make them public, as otherwise they stay internal to your organisation. No other supplier can see your enquiry.

VI.4)Procedures for review

VI.4.1)Review body

Official name: Royal Courts of Justice
Town: London
Country: United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Thrive Homes will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Public Contracts Regulations 2015(SI2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales, and Northern Ireland).

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

08/04/2020