Tender for Level 6 Professional Regulatory Skills Programme

Care Quality Commission
Buckingham Palace Road
London
SW1W 9SZ
United Kingdom
Contact person: Commercial and Contracts Team
E-mail: commercialcontracts@cqc.org.uk
NUTS code: UK

Internet address(es):Main address: http://www.cqc.org.uk

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://cqc-commercial.bravosolution.co.uk/

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://cqc-commercial.bravosolution.co.uk/

Tenders or requests to participate must be submitted to the abovementioned address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://cqc-commercial.bravosolution.co.uk/

Body governed by public law

Health

Level 6 Professional Regulatory Skills Programme

Reference number: CQC LD 126

Services

The Care quality commission (the ‘Contracting Authority’) is seeking a suitably qualified provider to design and deliver a Regulatory skills programme of learning at level 6 of the National Framework qualifications.

The qualified provider will be responsible for the accreditation requirements and the effective and efficient delivery of high quality, cost effective training programme that represents value for money and facilitates learning and development to enable the Contracting Authority’s Inspection staff to effectively meet the professional requirements for regulatory activities in leading enforcement work that supports consistent practice.

This contract is divided into lots: no

NUTS code: UK

The Contracting Authority seeks a suitably qualified provider to design a bespoke, innovative and cost effective solution that will achieve a nationally recognised Level 6 qualification of learning for an anticipated volume of 1,112 Inspections staff over 3 years.

The aim of a Professional regulatory skills qualification is to improve the Contracting Authority’s approach of its operating model by improving the robustness, timeliness and consistency of our regulatory work and that people who use services will be further protected by the robust and professional approach taken by our staff underpinned by a professionally recognised qualification to build specific skill or expertise and knowledge of those in an inspection and enforcement role within the Contracting Authority.

At the end of the programme the Contracting Authority is seeking learners to be able to:

— achieve a Level 6 certification demonstrating they meet the professional requirements for regulatory activities as identified in the national occupational standards

— confidently and consistently apply processes of Contracting Authority’s operating model that includes civil and criminal enforcement processes when services breach the legislation, specifically:

—identify and respond to risk,

—support the planning stages of inspection and registration activities,

—support their day to day role and make improvements to the way evidence is gathered and recorded,

—ensure the principles of the law and legislation are understood and applied, for example General Data Protection Regulations (GDPR), Police and Criminal Evidence Act 1984 (PACE), Criminal —Procedure and Investigations Act 1996 (CPIA) and Regulation of Investigatory Powers Act 2000 (RIPA),

— ensure clear audit trails are in place demonstrating proportionate judgements for registration, inspection ratings, civil and criminal enforcement,

— know the elements of the key criminal offences and the legal tests to be met for civil enforcement action and understand how the respective burdens of proof apply in civil and criminal proceedings

— gather, evaluate, analyse witness and physical evidence

— recognise and distinguish between different types and quality of evidence

— contribute to improving the quality and efficiency of our regulatory work within the limits of responsibility

— demonstrate effective notetaking (including electronic note taking) and evidence gathering at all stages of the process that leads to an increase in the number of successful prosecutions

— have the skill to make appropriate judgements, and thus decisions, on casework and to confidently and effectively communicate with our customers and other stakeholders, especially regarding the basis for, and outcomes from, the exercise of effective judgement,

— effectively support the Contracting Authority’s legal team to focus on more complex cases due to the confidence and competence of inspection staff to deal with routine civil and criminal enforcement

— effectively reduce the time taken by inspector, manager, Head of, Deputy Chief Inspectors to complete regulatory activity for both civil and criminal enforcement activity

— successfully enable timely and effective responses when we find unregistered providers operating in the market

— recognise the importance of equality and human rights to the quality of care received a taking appropriate action where there is evidence of poor care

— build knowledge, competence and confidence on equality and human rights in their regulatory work.

Price is not the only award criterion and all criteria are stated only in the procurement documents

Value excluding VAT: 687 500.00 GBP

Duration in months: 48

This contract is subject to renewal: yes

Description of renewals:

The Authority shall, at its sole discretion, have the option to extend up to 12 months beyond expiry of initial contract term of 36 months (from award of contact) thereby giving a total duration of up to 48 months.

Envisaged number of candidates: 5

Objective criteria for choosing the limited number of candidates:

In accordance to regulation 65 (7) where the number of candidates meeting the selection criteria and the minimum levels of ability as referred to in regulation 58(19) is below the minimum number (5), the Contracting Authority may continue the procedure by inviting the candidates with the required capabilities.

Variants will be accepted: no

Options: no

The procurement is related to a project and/or programme financed by European Union funds: no

List and brief description of conditions:

In accordance with: (i) Article 57 to 60 of Directive 2014/24/EU of the European Parliament and of the European Council; and (ii) Regulations 57 to 60 of the Public Contracts Regulations 2015 (SI 2015/102) (the ‘Regulations’), which require or permit the Contracting Authority not to select or to treat as ineligible, economic operators, the Contracting Authority reserves the right to exclude any economic operator from participating in the SQ whom they deem to not satisfy any of the minimum selection criteria as stated in the procurement documents.

List and brief description of selection criteria:

To support the financial assessment, the Authority will will conduct a financial check on all potential suppliers and every organisation that is being relied on to meet this procurement, using an independent company called, Dun and Bradstreet (D&B), to get a financial risk score for Potential Suppliers and any members of consortium or any nominated guarantors(s).

The Authority reserves the right to exclude a Potential Supplier or request provision of further assurances such as parent company/bank guarantee where a potential supplier’s financial scoring (also known as the Failure Score) is less than 51 or there is no financial risk score is available based on the rating provided by Dun and Bradstreet (D&B).

The selection criteria is stated in the selection SQ documentation.

Minimum level(s) of standards possibly required:

Organisations are advised that a requirement of this tender is to have in place, or commit to obtain prior to the commencement of the contract, the following minimum insurance levels:

— Employers (Compulsory) Liability: 5 000 000 GBP for each claim.

— Public Liability: 5 000 000 GBP for each claim.

— Professional Indemnity: 5 000 000 GBP for each claim.

All values stated in GBP.

Selection criteria as stated in the procurement documents

Restricted procedure

The procurement is covered by the Government Procurement Agreement: no

Notice number in the OJ S: 2018/S 083-187334

Date: 05/09/2018

Local time: 12:00

Date: 01/10/2018

English

Duration in months: 6 (from the date stated for receipt of tender)

This is a recurrent procurement: no

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

The Contracting Authority considers that this Contract may be suitable for economic operators that are small or medium enterprises (‘SMEs’). However, any selection of economic operators will be based solely on the criteria set out for the procurement, and the Contract will be awarded to the most economically advantageous tender.

The Contracting Authority has made a decision NOT to divide this contract into lots, because in the Contracting Authority’s reasonable opinion it would not be financially viable for the authority to sub-divide provision of the Service. The Contracting Authority reserves the right not to award a contract and to annul the procurement process at any stage.

The procurement documentation can be found at: https://cqc-commercial.bravosolution.co.uk. Potential Suppliers wishing to Express an Interest (EOI) in participating will be required to register on the Bravo system by following the below Instructions.

How to Express Interest:

1. Register your company on the eSourcing portal (this is only required once):

— browse to the eSourcing Portal: https://cqc-commercial.bravosolution.co.uk and click the link to register Bravo Project reference = Project_106

— accept the terms and conditions and click “continue”,

— enter your correct business and user details,

— note the username you chose and click “Save” when complete,

— you will shortly receive an email with your unique password (please keep this secure).

2. Express an Interest in the tender:

— login to the portal with the username / password,

— click the “PQQs / RFIs Open To All Suppliers” link (This area in Bravo contains Selection Questionnaires (SQ) or Requests for Information (RFI) open to any registered supplier),

— click on the relevant “PQQs / RFIs” to access the content,

— click the “Express Interest” button at the top of the page,

— this will move the “PQQs / RFIs” into your “My “PQQs / RFIs” page (This is a secure area reserved for your projects only),

— you can now access any attachments by clicking “Buyer Attachments” in the “PQQs / RFIs” Details”

— click “My Response” under ““PQQs / RFIs Details”, you can choose to “Create Response” or to “Decline to Respond” (please give a reason if declining),

— you can now use the “Messages” function to communicate with the buyer and seek any clarification,

— note the deadline for completion, then follow the onscreen instructions to complete the Selection Questionnaire (SQ),

— You must then submit your reply using the “Submit Response” button at the top of the page.

If you require any further assistance please consult the online help, or contact the BravoSolution dedicated Supplier Support, available from the Bravo Help desk:

Phone: 0800 368 4850 (Monday to Friday 9:00 am to 6:00 pm).

E-mail: help@bravosolution.co.uk

Please quote the Bravo Project number Project 106 for all helpdesk enquiries.

Care Quality Commission
151 Buckingham Palace Road
London
SW1W 9SZ
United Kingdom
E-mail: commercialcontracts@cqc.org.ukInternet address: http://www.cqc.org.uk

31/07/2018