Tender for Liquidlogic System Classroom Training

SMBC is seeking to procure a training solution to train 700 + staff to use the Liquidlogic system in Adults and Children’s Services.

United Kingdom-Solihull: Staff training services

2018/S 226-517310

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Solihull Metropolitan Borough Council
Solihull
B91 3QB
United Kingdom
Contact person: Corporate Procurement Service
E-mail: Procurementteam@solihull.gov.uk
NUTS code: UKG32

Internet address(es):Main address: www.solihull.gov.uk

Address of the buyer profile: www.csw-jets.co.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.csw-jets.co.uk

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

SOL — Liquidlogic System Classroom Training

II.1.2)Main CPV code

80511000

II.1.3)Type of contract

Services

II.1.4)Short description:

SMBC is seeking to procure a training solution to train 700 + staff to use the Liquidlogic system in Adults and Children’s Services (LAS/LCS/EHM). 10 % of these users will also require specialist finance training (ContrOCC).

The contract is to provide training services to enable users to fully use the new social care solution as efficiently and effectively as possible.

II.1.5)Estimated total value

Value excluding VAT: 190 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKG32

II.2.4)Description of the procurement:

SMBC have purchased a new Social Care ICT System from Liquidlogic to replace CareFirst. Contracts were signed on 31.3.2018. All social Care staff will need to be adequately trained to enable the Council to maximise the benefit from this investment and bring improvements to the service. The contract with Liquidlogic included a minimum “train the trainer” approach and at the outset it was known this would not meet our requirements.

The solution consists of the following modules across adults and children’s services:

— LAS (v9.0.09),

— LCS (v14.0),

— EHM (v14.0.3) and

— ContrOCC (v11.0)

The new solution will require multiple concurrent training sessions which look to provide classroom training for c375 users in Adults services and c350 users in children’s services. 10 % of these users will also require specialist finance training. End to end training will need to cover all aspects of the solution and service delivery and associated roles including system administration through to operational practitioners, senior managers, brokerage and finance.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 190 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

There is a potential opportunity to develop content for e-learning modules. Please see the tender documents for more information.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Previous experience of delivering Liquidlogic Social Care Systems Training.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

See Procurement Documents

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/12/2018

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 21/12/2018

Local time: 12:01

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3)Additional information:

To express an interest in this tendering opportunity and to be able to access the procurement documentation, you will need to register onto the Council’s e-tendering system, CSW-JETS, at www.csw-jets.co.uk. Once registered you will be able to see the procurement project within the “tenders” section. To view the documentation, click “express interest”. All correspondence relating to this procurement must be sent via the “correspondence” function on CSW-JETS.

VI.4)Procedures for review

VI.4.1)Review body

Solihull Metropolitan Borough Council
Solihull
United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

20/11/2018