Tender for Liquidlogic System Classroom Training
SMBC is seeking to procure a training solution to train 700 + staff to use the Liquidlogic system in Adults and Children’s Services.
United Kingdom-Solihull: Staff training services
Section I: Contracting authority
I.1)Name and addresses
Contact person: Corporate Procurement Service
NUTS code: UKG32
I.4)Type of the contracting authority
Section II: Object
SOL — Liquidlogic System Classroom Training
II.1.2)Main CPV code
II.1.3)Type of contract
SMBC is seeking to procure a training solution to train 700 + staff to use the Liquidlogic system in Adults and Children’s Services (LAS/LCS/EHM). 10 % of these users will also require specialist finance training (ContrOCC).
The contract is to provide training services to enable users to fully use the new social care solution as efficiently and effectively as possible.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.3)Place of performance
II.2.4)Description of the procurement:
SMBC have purchased a new Social Care ICT System from Liquidlogic to replace CareFirst. Contracts were signed on 31.3.2018. All social Care staff will need to be adequately trained to enable the Council to maximise the benefit from this investment and bring improvements to the service. The contract with Liquidlogic included a minimum “train the trainer” approach and at the outset it was known this would not meet our requirements.
The solution consists of the following modules across adults and children’s services:
— LAS (v9.0.09),
— LCS (v14.0),
— EHM (v14.0.3) and
— ContrOCC (v11.0)
The new solution will require multiple concurrent training sessions which look to provide classroom training for c375 users in Adults services and c350 users in children’s services. 10 % of these users will also require specialist finance training. End to end training will need to cover all aspects of the solution and service delivery and associated roles including system administration through to operational practitioners, senior managers, brokerage and finance.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
There is a potential opportunity to develop content for e-learning modules. Please see the tender documents for more information.
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
Previous experience of delivering Liquidlogic Social Care Systems Training.
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.2.2)Contract performance conditions:
See Procurement Documents
III.2.3)Information about staff responsible for the performance of the contract
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
To express an interest in this tendering opportunity and to be able to access the procurement documentation, you will need to register onto the Council’s e-tendering system, CSW-JETS, at www.csw-jets.co.uk. Once registered you will be able to see the procurement project within the “tenders” section. To view the documentation, click “express interest”. All correspondence relating to this procurement must be sent via the “correspondence” function on CSW-JETS.
VI.5)Date of dispatch of this notice: