Tender for London Taxi Marshals
The provision of taxi marshals, particularly late at night at Taxi Ranks within London.
UK-London: taxi services
Section I: Contracting authority
Transport for London – Surface Transport
Palestra 197 Blackfriars Road London
Contact point(s): www.tfl.gov.uk/eprocurement
For the attention of: Sean Payne
SE1 8NJ London
Telephone: +44 2030540573
General address of the contracting authority: www.tfl.gov.uk
Address of the buyer profile: http://www.tfl.gov.uk/eprocurement
Electronic access to information: http://www.tfl.gov.uk/eprocurement
Electronic submission of tenders and requests to participate: http://www.tfl.gov.uk/eprocurement
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 20: Supporting and auxiliary transport services
NUTS code UKI
60120000, 60140000, 60000000
TfL was created in 2000 as the integrated body responsible for the capital’s transport system. TfL’s London Taxi & Private Hire directorate (TPH) is responsible for licensing and regulating taxi and private hire services, reviewing and setting taxi fares, appointing taxi ranks, improving travel information and making services safer and more accessible.
The world renowned Knowledge of London that must be demonstrated before a taxi driver is licensed to ply for hire means that these drivers have an unparalleled understanding of London’s streets and points of interest.
Taxis are also recognised as a safe and quick way of making door-to-door journeys, and the 100 per cent accessible fleet is particularly valuable for disabled people and at times when other public transport is scarce. London’s taxi service is widely recognised as the best in the world.
In London, taxis can be hailed on the street, booked in advance or hired from a designated taxi rank. TfL appoints taxi ranks in all boroughs, except for the City of London and ranks are usually located in places where demand is greatest including mainline railway stations, hotels, major shopping areas and locations where there is a busy late night economy. On some occasions additional marshalled taxi ranks have been operated during the daytime at several mainline rail stations.
The provision of taxi marshals, particularly late at night, has proved popular amongst taxi passengers and drivers. It contributes to TfL’s Safer Travel at Night initiative as it provides a safe waiting environment for passengers and drivers and helps increase the supply of available taxis late at night.
The primary aims of the marshalled taxi rank schemes and marshals is to:
— increase the supply of available taxis and work to encourage taxis to use the marshalled ranks and help ensure a good supply of available taxis,
— provide a safe waiting environment for passengers, including for those passengers waiting for a booked private hire vehicle,
— provide a safe waiting environment for drivers,
— manage drop-offs by taxis and private hire vehicles,
— provide support and assistance to passengers, especially disabled passengers,
— deter illegal cab activity and touting,
— deter other illegal activity and anti social behaviour,
— report suspicious and illegal activity to the police and provide support where appropriate,
— potentially carry out some on-street traffic management activities.
The scope of this contract will include Ad-hoc marshalling which may be required from time to time. This could include additional related marshalling or on street information provision to passengers and/or drivers.
Section III: Legal, economic, financial and technical information
Information and formalities necessary for evaluating if the requirements are met: To express an interest in this tender, the company needs to be registered on the TfL etendering portal. To register or to check if you are already registered log on to https://tfl.gov.uk/eprocurement.
It is important that suppliers read the instructions carefully on the home page before proceeding with a registration.
To be considered for this opportunity, the company must first complete the PQQ (eligibility criteria) condition of participation.
A supplier guidance document is attached within the “opportunity documents” section, this will give instructions to facilitate the submission.
If you require any further assistance please consult the online help, contact the etendering help desk or send a message to the contracting authority via the clarifications area on the etendering portal.
Interested parties will be required to undergo assessment via a prequalification questionnaire and ITT if invited at a later stage.
Section IV: Procedure
Section VI: Complementary information
The procurement process is being conducted by Transport for London (TfL). TfL is a complex organisation operating both as a Functional Body of the Greater London Authority (GLA) under the direction of the Mayor of London and as a provider of transport services. The services supplies or works may be provided to TfL and/or its subsidiaries and/or the GLA or any other authority that is subject to the requirements of either EU directive 2004/17/EC or 2004/18/EC. It is anticipated that a contract(s) will be awarded by TfL. but any part of TfL and/or any of its subsidiaries may award Contract(s) as appropriate. The Awarding Authority reserves the right to withdraw from the procurement process and may award a contract(s) in whole, in part, or not at all as a result of the competition called for by this notice and the Awarding Authority shall not be liable for any costs or expenses incurred by any candidates in considering and/or responding to the procurement process. All discussions and meetings will be conducted in English. Tenders and supporting documents must be priced in sterling and all payments made under the contract will be in sterling. TfL and/or any subsidiary of TfL or the GLA may interview any or all companies who express an interest for tendering for this work. If and when this requirement is offered to tender, it may be done in whole or in part via electronic means using the Internet. TfL strongly supports and implements the Greater London Authority Group Responsible Procurement Policy. Details about the policy can be found on www.london.gov.uk/rp. Further details as to the application of the Greater London Authority Group Responsible Procurement Policy to this procurement will be set out in the tender documents.Data Transparency: The UK government has announced its commitment to greater data transparency. Accordingly TfL reserves the right to publishing its tender documents, contracts and data from invoices received. In so doing TfL may at its absolute discretion take account of the exemptions that would be available under the Freedom of Information Act 2000 and Environmental Information Regulations 2004.