Tender for Mainframe Software Services

NHS National Services Scotland
Gyle Square, 1 South Gyle Crescent
For the attention of: Mark Salveta
EH12 9EB Edinburgh
UNITED KINGDOM
Telephone: +44 1312756000

Internet address(es):

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12442

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Body governed by public law

Health

The contracting authority is purchasing on behalf of other contracting authorities: yes

Scottish Prison Service

The Scottish Government Core Directorates

Aberdeen City Council

Aberdeenshire Council

Angus Council

Argyll and Bute Council

City of Edinburgh Council

Clackmannanshire Council

Comhairle nan Eilean Siar

Dumfries and Galloway Council

Dundee City Council

East Ayrshire Council

East Dunbartonshire Council

East Lothian Council

East Renfrewshire Council

Falkirk Council

Fife Council

Glasgow City Council

Highland Council

Inverclyde Council

Midlothian Council

Moray Council, The

North Ayrshire Council

North Lanarkshire Council

Orkney Islands Council

Perth and Kinross Council

Renfrewshire Council

Scottish Borders Council

Shetland Islands Council

South Ayrshire Council

South Lanarkshire Council

Stirling Council

West Dunbartonshire Council

West Lothian Council

Golden Jubilee Hospital (National Waiting Times Centre Board)

NHS 24

NHS Ayrshire and Arran

NHS Borders

NHS Dumfries and Galloway

NHS Education for Scotland

NHS Fife

NHS Forth Valley

NHS Grampian

NHS Greater Glasgow and Clyde

NHS Health Scotland

NHS Highland

NHS Lanarkshire

NHS Lothian

NHS Orkney

Healthcare Improvement Scotland

NHS Shetland

NHS Tayside

NHS Western Isles

Scottish Ambulance Service

The Common Services Agency for the Scottish Health Service

The State Hospital for Scotland

Other Scottish Public Sector Organisations

Mainframe Solutions Transformation Programme.

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Scotland & connection of associated organisations outside Scotland.

NUTS code UKM

The notice involves a public contract

The Common Services Agency (more commonly known as National Services Scotland), a statutory body constituted pursuant to the National Health Service (Scotland) Act 1978 (“NSS”) intends to procure on behalf of NHS Scotland software and/or service solutions (“Solutions”) designed to modernise the legacy mainframe applications which support a number of key systems used within NHS Scotland and which may extend for use in the wider public sector.
The current set of mainframe software solutions have served NHS Scotland exceptionally well over the past (in some cases) 25-plus years, but are now expensive to maintain and are not effective in supporting a modern service that is dependent on fast electronic communications and paper-lite ways of working.
NSS intends to procure Solutions in two separate lots:
— Lot 1 Community Health Index
— Lot 2 Scottish Child Public Health and Wellbeing System
(“the Lots”)
Bidders may apply to be considered for one or more Lots.
NSS requires reliable, secure, flexible Solutions that will support the NHS in Scotland in delivering the highest standards of healthcare to the people of Scotland in a cost effective and efficient manner.
NSS is prepared to consider a range of Solutions that may be proposed by Bidders (defined below), including a service model. We are interested in exploring hosting options will ask bidders to provide a hosting proposal. Accordingly, NSS is conducting this procurement as a negotiated procedure under the Public Contracts (Scotland) Regulations 2012.
NSS will separately procure an implementation partner to facilitate the implementation and integration of the Solutions with each other and with other NHS solutions and services. This procurement will be conducted once the Solutions are sufficiently established to enable the role of the implementation partner to be scoped. Awarded contracts will be conditional on the appointment of an implementation partner for the applicable Lot.
Data security is crucial and Solutions must be compliant with NHS data security requirements and data protection legislation.
The NHS in Scotland requires long term stability for these crucial applications. Accordingly, long term contracts of ten (10) years are being sought with a commitment to provide support during this period. Options to extend the contracts and/ or a right to continued use of the Solutions would be considered advantageous.
Solutions should be agile and flexible to meet developments in healthcare provision. Some developments can be anticipated, for example, as a consequence of current progress in the integration of health and social care, the expansion of telehealth and affording patients direct access to records and services. Solutions must be capable of cost effective development and enhancement throughout the contract term to meet the challenges facing NHS Scotland.
These Solutions will be crucial to the operation of the NHS in Scotland and must be fully supported with guaranteed availability round the clock, every day of the year.
These Solutions will require integration with each other and many existing legacy systems and interfaces. The Solutions must adopt open standards, current and future. Coordination and co-operation with providers of other services and systems to NHS Scotland will be essential. A range of support and implementation services will be required dependent on the Solution proposed and the proposed integration model.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site athttp://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=343997

72000000, 72200000, 72261000, 71356000, 48000000

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

Variants will be accepted: yes

Estimated value excluding VAT:
Range: between 8 000 000 and 32 000 000 GBP

Options: yes
Description of these options: Hosting of the Solutions is an option to be explored in negotiations.

This contract is subject to renewal: no

Duration in months: 120 (from the award of the contract)

Lot 1 of this procurement is to replace NHS Scotland’s CHI (Community Health Index) System with a modern Enterprise Master Patient Index (eMPI) Solution and optional record locator service using recognised international healthcare standards. The Solution includes application software, hardware, communications, services, hosting and support.
The Solution shall incorporate a national patient demographics service and shall facilitate patient centred health care delivery by supporting the increasing use of the patient’s electronic health record.
The new Solution shall support all functions and processes currently delivered by the existing CHI application while providing a flexible platform that can respond to future business requirements and allow for predicted future growth (breadth and depth) over the system’s lifetime.
In summary, the Solution shall provide:-
— Ability to allocate a unique patient identifier and create an Index entry at the point of care which dictates a need for the Solution to be robust, operate 24 x 7 x 365, and support significant rates of transactions quickly;
— A ‘single source of truth’. It must be possible to update Index entries on a timely basis to enable reliable patient identification and effective communication across all areas of care (Primary, Secondary and Community Care);
— Ability to search the index to find patients using a range of criteria;
— Ability to register an interest in a patient in order to be notified of changes to that patient’s information.
— Support for Consent models;
— Management reporting across all media types in standard formats such as Microsoft Office, and PDF;
— Extraction of data to external reporting tools, e.g. Business Objects;
— Interoperability to other health and social care systems using recognised international healthcare standards; and
— Ability to search the record locator service to find documents using a range of criteria.

72000000, 72200000, 48000000, 72261000

A Solution to replace the current CHI.
Estimated value excluding VAT:
Range: between 5 000 000 and 20 000 000 GBP

Duration in months: 120 (from the award of the contract)

Lot 2 of this procurement is to replace NHS Scotland’s Child Health Screening Programme – Pre-School (CHSP-PS), Child Health Screening Programme – School (CHSP-S) and Scottish Immunisation and Recall System (SIRS) with a modern Solution using recognised international healthcare standards. The Solution includes application software, hardware, communications, services, hosting and support.
The Solution will support the improvement of health and wellbeing for Scotland’s population by using call and recall for national programmes and interventions.
The Solution will ensure that the population of Scotland receive the appropriate immunisation according to Scottish immunisation policies, taking into account vaccinations already received. It will also schedule routine health reviews of children from shortly after birth until they leave secondary school.
In summary, the Solution shall provide:-
— Automated call/recall of individuals for programmes and interventions including immunisations, screening and health promotion using a variety of different schedules and appointment methods;
— Entry and storage of clinical details including test results and metadata;
— Recording of details of immunisations administered, including: data, type, brand, batch, antigen;
— Functionality for ad hoc recording of immunisations;
— Support for early identification, assessment and monitoring of children with additional support needs;
— The generation of all letters, schedules, labels and supporting reports;
— Calculation of payments to GPs for vaccinations delivered by the practice;
— Ability to request, record and update consent and to record agreement or refusal;
— Management reporting across all media types in standard formats such as Microsoft Office, and PDF;
— Extraction of data to external reporting tools, e.g Business Objects; and
— Interoperability to other health and social care systems using recognised international healthcare standards (including the one procured under Lot 1 of this procurement).

72000000, 72200000, 48000000, 72261000

A Solution to replace the current systems.
Estimated value excluding VAT:
Range: between 3 000 000 and 12 000 000 GBP

Duration in months: 120 (from the award of the contract)

A parent company guarantee may be required.

The performance of the contract is subject to particular conditions: no

Information and formalities necessary for evaluating if the requirements are met: Potential Bidders will be required to complete a pre-qualification questionnaire which will be scored to produce a short list of Bidders.

Information and formalities necessary for evaluating if the requirements are met: Potential Bidders will be required to complete a pre-qualification questionnaire which will be scored to produce a short list of Bidders.

Information and formalities necessary for evaluating if the requirements are met:
Potential Bidders will be required to complete a pre-qualification questionnaire which will be scored to produce a short list of Bidders.

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures) no

Envisaged number of operators: 3

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

An electronic auction will be used: no

15.6.2015 – 09:00

22.6.2015

English.

(SC Ref:343997).

Precise information on deadline(s) for lodging appeals: The Authority will notify economic operators who submitted a tender of its decision to make an award of the contract(s). In respect of unsuccessful economic operators, such notification will contain, amongst other information, a summary of the reasons why the economic operator was unsuccessful. The notification will incorporate a “standstill period” of a minimum of 10 clear calendar days (or a minimum of 15 calendar days if the communication method used is not electronic) between the date on which the Authority dispatches the notice and the date on which the Authority proposes to conclude the contract(s). The bringing of court proceedings against the Authority during the standstill period will automatically continue the prohibition on entering into the contract(s) until the court proceedings are determined, discontinued or disposed of, or the court, by interim order, brings to an end the prohibition. The remedies that may be awarded by the courts before the contract(s) has been entered into include the setting aside of the decision to award the contract(s) to the winning tenderer. The bringing of court proceedings against the Authority after the contract(s) has been entered into will not affect the contract(s) unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2012 can be established. Otherwise the remedies that may be awarded by the courts where the contract(s) has been entered into are limited to the award of damages. Economic operators are entitled to write to the Authority after receipt of the notification should they require further clarification. The Authority will respond within 15 days of such a written request, but it should be noted that receipt by the Authority of such request during the standstill period may not prevent the Authority from awarding the contract(s) following the expiry of the standstill period. Where an economic operator is dissatisfied with the Authority’s response to its request for clarification, or considers that the contract(s) has been concluded in breach of the Public Contracts (Scotland) Regulations 2012, such economic operator is advised promptly to seek independent legal advice.

13.5.2015