Tender for Mobile Broadband and Voice Performance Measurement Data

Tender for Mobile Broadband and Voice Performance Measurement Data

Ofcom has a requirement for mobile broadband and voice performance data, which will help us to understand and measure the consumer experience of 4G and 3G mobile services in the UK.

United Kingdom-London: Data services

2018/S 172-390779

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Riverside House, 2a Southwark Bridge Road
United Kingdom
Telephone: +44 2079813000
E-mail: richard.bussell@ofcom.org.uk
NUTS code: UK
Internet address(es):Main address: https://ofcom.bravosolution.co.uk

Address of the buyer profile: https://ofcom.bravosolution.co.uk

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://ofcom.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://ofcom.bravosolution.co.uk
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Other activity: Independent Communications Regulator

Section II: Object

II.1)Scope of the procurement


Mobile Broadband and Voice Performance Measurement

Reference number: Ofcom ITT 42-2018

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Ofcom has a requirement for mobile broadband and voice performance data, which will help us to understand and measure the consumer experience of 4G and 3G mobile services in the UK (and potentially 5G services if they are commercially available in the contract period).

Our objectives are:

— To establish industry-standard testing methodologies and datasets which can be used to track the overall progress of mobile performance,

— To provide consumers with information they need to make informed purchase decisions and

— To incentivise operators to compete on service quality.

Tenderers must measure mobile broadband and voice performance on consumers’ own smartphones, to analyse their end-user experience. This will help OFCOM to understand the mobile broadband performance available for consumers in different parts of the UK and explore their experience of these services.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:


II.2.4)Description of the procurement:

UK mobile broadband and voice performance data.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

There are 2 options to extend the contract at OFCOM’s sole discretion, each option is for a 12 month extension.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 05/10/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 05/10/2018
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

High Court of Justice of England and Wales
The Strand
United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Ofcom will incorporate a standstill period of 10 days between the communication of the award decision to tenderers and entering into a contract with the successful tenderer.

Tenderers wishing to obtain further debriefing a minimum of 3 working days before the end of the standstill period must request it within 2 working days of the award decision being communicated to them.

This should be requested from the contact point indicated in Section I.1, where issues regarding the award cannot be resolved between OFCOM and the tenderer, the Public Contracts Regulations 2015 allow for appeals to be brought before the High Court of England and Wales.

Any such appeal must be brought promptly and in any event within 3 months.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: