Tender for Network and Voice Infrastructure Services

Welwyn Hatfield Borough Council is seeking an experienced Contractor(s) to provide managed voice and network infrastructure services.

United Kingdom-Welwyn Garden City: Networks

2019/S 114-280111

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Welwyn Hatfield Borough Council
The Campus
Welwyn Garden City
AL8 6AE
United Kingdom
E-mail: a.harper@welhat.gov.uk
NUTS code: UKH23

Internet address(es):Main address: www.welhat.gov.uk

I.2)Information about joint procurement

I.3)Communication

Access to the procurement documents is restricted. Further information can be obtained at: www.supplyhertfordshire.uk

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: www.supplyhertfordshire.uk

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local agency/office

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

WHC — Network and Voice Infrastructure Services

Reference number: C847

II.1.2)Main CPV code

32400000

II.1.3)Type of contract

Services

II.1.4)Short description:

Welwyn Hatfield Borough Council is seeking an experienced Contractor(s) to provide managed voice and network infrastructure services. An overview of the services is

Lot 1: Managed Voice Services: the partner shall provide a support service, monitor and respond to incidents and faults for all telephony services including lines, telephone switches, voicemail and call logging. Additionally evaluate the Councils’ telephone system, as necessary, and recommend to the Council any modifications or improvements which may be required from time to time in order to maintain agreed service levels.

Lot 2: Network Infrastructure Services: the partner shall monitor the wide and local area networks, and evaluate the Councils’ networks, as necessary, and recommend to the Council any modifications which may be required from time to time in order to maintain agreed service levels. Bidders may bid for one or both Lots and can offer a multi lot discount.

II.1.5)Estimated total value

Value excluding VAT: 200 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes

Tenders may be submitted for all lots

II.2)Description

II.2.1)Title:

Managed Vouce Services

Lot No: 1

II.2.2)Additional CPV code(s)

32412100

II.2.3)Place of performance

NUTS code: UKH23

Main site or place of performance:

Borough of Welwyn Hatfield.

II.2.4)Description of the procurement:

The partner shall provide a support service, monitor and respond to incidents and faults for all telephony services including lines, telephone switches, voicemail and call logging. Additionally evaluate the Councils’ telephone system, as necessary, and recommend to the Council any modifications or improvements which may be required from time to time in order to maintain agreed service levels.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes

Description of options:

Optional 1 year extension.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Network Infrastruscture Services

Lot No: 2

II.2.2)Additional CPV code(s)

32413000

II.2.3)Place of performance

NUTS code: UKH23

Main site or place of performance:

Borough of Welwyn Hatfield.

II.2.4)Description of the procurement:

The partner shall monitor the wide and local area networks, and evaluate the Councils’ networks, as necessary, and recommend to the Council any modifications which may be required from time to time in order to maintain agreed service levels.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: yes

Description of renewals:

Optional 1 year extension.

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As detailed in the tender documents.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 15/07/2019

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 16/07/2019

Local time: 12:00

Place:

Welwyn Garden City

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes

Estimated timing for further notices to be published:

3-4 years

VI.2)Information about electronic workflows

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

Welwyn Hatfield Borough Council
Welwyn Garden City
United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

14/06/2019