Tender for Point of Sale Software

Provision of customer food services. There will be a requirement to work with both WCTL and their Procurement Partner to deliver new and innovative product to market.

UK-Birmingham: Point of sale (POS) software package

2013/S 117-199999

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

West Coast Trains Limited
1st Floor, Meridian, 85 Smallbrook Queensway
Contact point(s): West Coast Trains Limited
For the attention of: Kate Townsend
B5 4HA Birmingham
UNITED KINGDOM
E-mail: kate.townsend@virgintrains.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

I.3)Main activity

Other: Rail Services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

VT/KT/Provision of customer food services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 17: Hotel and restaurant services
Main site or location of works, place of delivery or of performance: UK
NUTS code

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Provision of Customer Food services for West Coast Trains

II.1.6)Common procurement vocabulary (CPV)

48110000, 72212110, 73000000, 48100000, 15000000, 48000000, 55321000, 55500000, 39222100, 55300000, 55520000, 55521200, 55000000, 39221200, 63120000, 55522000, 63121000, 39221100, 79991000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT:
Range: between 55 000 000 and 70 000 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 4.1.2013. Completion 31.3.2017

Information about lots

Lot No: 1 Lot title: Product development and innovation

1)Short description

The development of new and innovative food and beverage products and services and equipment for West Coast Trains Limited Customers, reinforcing the Virgin Trains reputation for innovation and quality, and delivering an agile response to customer feedback. Working closey with the WCTL team, this Lot will focus on delivering new food and beverage offers that reinforce the Virgin Trains values, meet pre agreed budgets and are deliverable using the existing equipment and facilities. There will be a requirement to work with both WCTL and their Procurement Partner to deliver new and innovative product to market.

2)Common procurement vocabulary (CPV)

55522000, 73000000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Lot No: 2 Lot title: Procurement and distribution

1)Short description

The purchasing and distribution of products , ingredients and equipment for service to Virgin Trains customers. This will include all food and beverage products, as well as disposables, cleaning and other products and equipment required to deliver a safe, efficient and quality service to all customers. The procurement and distribution function will incorporate at least the following:
— Working closely alongside the West Coast Trains team and their Product Development Partner to deliver a consistently fresh and innovative foodservice offer for Virgin Trains Customers.
— The procurement of product to consistently meet daily volumes, ensuring maximum availability at all time.
— The procurement of product specified to meet pre determined menu cycles.
— Flexibilty to handle product purchased directly by virgin Trains.
— Providing West Coast Trains with an innovative approach to procurement and distribution.

2)Common procurement vocabulary (CPV)

55522000, 63121000, 55000000, 39222100, 55520000, 55521200, 15000000, 63120000, 55300000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Lot No: 3 Lot title: Logistics

1)Short description

This Lot will incorporate the following:
— The use of leading edge equipment, procedures and systems to ensure the safe, on time delivery of quality foodservice for Virgin Trains customers;
— The daily supply of all purchased products to trains throughout the UK, ensuring maximum availability and customer choice at all times;
— Picking and packing for all required services;
— Final mile delivery to the train door;
— Stripping of designated services;
— Washing and cleaning of on-board equipment;
— Maintaining equipment stock levels;
— Management of the logistics infrastructure;
— The supply of foodservice products for other Virgin Trains customers as required;
— Work along West Coast Trains team to ensure innovative solutions are driven, with the aim of continuously improving supply chain logistics.

2)Common procurement vocabulary (CPV)

55522000, 55321000, 55520000, 55521200, 79991000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Lot No: 4 Lot title: EPOS – Electronic Point of Sale

1)Short description

The provision and maintenance (hardware and software) of an EPOS system capable of delivering the following:
— Efficient customer sales and transaction recording (cash and card);
— The delivery of real time sales data and management information that drives customer loyalty and insight;
— Inventory control;
— Work alongside West Coast Trains team to ensure innovative solutions are delivered in order to continuously improve the EPOS solution;
— Capability to change pruducts, prices and services to maintain Virgin Trains foodservice as the market leader;
— PCI Compliant.

2)Common procurement vocabulary (CPV)

48000000, 48100000, 48110000, 72212110

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

III.2.3)Technical capacity

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

REF 00000007

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 8.7.2013
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

15.7.2013

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:14.6.2013