Tender for Replacement Business Management System

Tender for Replacement Business Management System

The Department of Health, is procuring a new Corporate Services Solution, meaning interoperable finance, P2P, payroll and HR.

United Kingdom-London: Business transaction and personal business software package

2016/S 027-042970

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Department of Health
Skipton House, 80 London Road, Skipton House, Elephant and Castle
Telephone: +44 2079726014
E-mail: supplier.helpdesk@dh.gsi.gov.uk
NUTS code: UKInternet address(es):Main address: https://www.gov.uk/government/organisations/department-of-health/about/procurement

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:https://www.gov.uk/government/organisations/department-of-health/about/procurement
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Corporate Services Solutions.

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The Department of Health, is procuring a new Corporate Services Solution, meaning interoperable finance, P2P, payroll and HR (the Solution) by implementing a replacement for its Business Management System (BMS) by 31.3.2017 with new IT system/s which:

— is/are easy to use and understand, and focuses on user experience with self-service being a key feature;

— supports decision-makers through access to robust and timely management information; and

— enables DH to become more effective and efficient in how it manages its business.

The new contract must be flexible to meet the Department’s aims for the new system/s against a core set of Corporate Services functionality, allowing additional modules to be plugged in at a later stage and for continuous enhancements in digital solutions to be supported.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

The Supplier will be responsible for delivering the Solution (along with hosting it) as a fully managed service. The Supplier will manage the technology; its infrastructure and technical support, design and implementation of the solution including set up and configuration for each area; initial workflow design; development of interfaces to existing systems; migration of data once prepared by the Department; development and planning of end-user training.

The Department is intending to use the competitive with negotiation procurement procedure. The contract will be based upon the latest update (November 2015) of the Crown Commercial Service Model Service Agreement.

The contract is for 5 years with the option of 1 plus 1 extension provision.

The contract value quoted in the OJEU, is based on the current number of DH users which is around 2 000. However, the solution should be scalable and should have potential to be extended across other parts of UK Central Government up to a maximum of 10 000 users.

The Minimum Viable Product is

Interoperable functionality across HR, Finance and P2P

Implementation services

Managed off premise service, both hosting and service management.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 7 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

5 year contract, with 1 plus 1 year renewal.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

The top 5 scoring suppliers from the PQQ stage, will be taken through to Initial Tender. The Authority reserves the right to award at the Initial Tender stage and not to go through to the negotiation stage. if used, three suppliers will be invited through to the negotiation phase.

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The intention is that the services under the contract will commence in September 2016 and will run for 5 years, with the option to extend for a further 1+1 year. The estimated value of the contract is up to 7 500 000 GBP over the life of the contract, based on 2 000 DH users, with the ability for the Supplier to bring new suppliers into the arrangement throughout the contract to maximise efficiency.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As stated in ITT documentation.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.5)Information about negotiation
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2015/S 249-453319

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 07/03/2016
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 21/03/2016

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Potential suppliers should note that, in accordance with Government’s policies on transparency, the Department intends to publish the Invitation to Tender (ITT) document, and the text of any Contract awarded subject to possible redactions at the discretion of the Department. Further information on transparency can be found at http://wwwcabinetoffice.gov.uk/content/transparency-overview

This procurement exercise will be completed via the Department’s e-Tendering portal (BMS) and tenderers wishing to be considered for this contract must submit their response to the Pre Qualification Questionnaire by 12:00 on 7.3.2016 via BMS. The BMS reference number for this exercise is 60172. Tenderers should visit https://www.gov.uk/government/organisations/department-of-health/about/procurement to register and download instructions on how to respond.

If you require assistance, please contact the Supplier Helpdesk on +44 1132545777 or supplier.helpdesk@dh.gsi.gov.uk

This helpdesk is available 10:00 to 16:00, Monday to Friday excluding Bank Holidays.

The Department reserves the right to discontinue the tendering process and not to award the contract, without incurring any liability to any tenderer’.

VI.4)Procedures for review

VI.4.1)Review body

High Court, The Strand
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: