Tender for Salesforce Data Backup Tool

To provide consultancy related to the implementation of a Salesforce Data Backup Tool.

United Kingdom-London: Data storage services

2020/S 175-423969

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: National Citizen Service
Postal address: The Pembroke Building, Kensington Village, Avonmore Road
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W14 8DG
Country: United Kingdom
E-mail: procurement@ncstrust.org.uk
Telephone: +44 08001978010

Internet address(es):Main address: www.ncsyes.co.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://ncs.bravosolution.co.uk/

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://ncs.bravosolution.co.uk/

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Salesforce Data Backup Tool

II.1.2)Main CPV code

72317000 Data storage services

II.1.3)Type of contract

Services

II.1.4)Short description:

The Trust is a not-for-profit social enterprise established to shape, support, champion and lead a thriving National Citizen Service. It was set up by Government in 2011 to tackle some of the biggest social challenges in the UK. Through a wide range of community programmes and projects for young adults, the NCS looks to build social cohesion, mobility and engagement.

National Citizen Trust are keen to reduce risks of Salesforce data loss or manipulation and are therefore looking to engage with a relevant organisation to provide consultancy related to the implementation of a Salesforce Data Backup Tool to facilitate secure and compliant automated backup and restoration of Salesforce platform data as well as the provision of the associated licenses on an annual basis.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

72251000 Disaster recovery services

II.2.3)Place of performance

NUTS code: UK UNITED KINGDOM

Main site or place of performance:

UK — London.

II.2.4)Description of the procurement:

• The implementation of the relevant Salesforce Backup Tool.

• The provision of the licenses of the relevant tool on an annual basis where applicable.

• The provision of technical training, guidance, and support to relevant members of the National Citizen Trust team. Training should be provided to 3-4 technical admins who will be managing the platform, while guidance on best practices and processes around backups should also be provided.

• A high-level review of solution options.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 26

This contract is subject to renewal: yes

Description of renewals:

24 months.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

III.1.3)Technical and professional ability

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 05/10/2020

Local time: 10:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 31/12/2020

IV.2.7)Conditions for opening of tenders

Date: 05/10/2020

Local time: 10:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

Official name: National Citizen Service Trust
Town: London
Country: United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

04/09/2020