Tender for Security and Concierge Services

Tender for Security and Concierge Services

Provision of a key holding service, acting as principle point of contact to deal with call-outs and responses on behalf of the Councils.

United Kingdom-Clowne: Security services

2016/S 118-210851

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Bolsover District Council
The Arc, High Street, Derbyshire
S43 4JY Clowne
United Kingdom

Internet address(es):

Address of the buyer profile: https://in-tendhost.co.uk/noecpc/aspx/Home

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Provision of Security and Concierge Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Bolsover and North East Districts.

NUTS code UKF1

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Bolsover District Council and North East Derbyshire District Council are looking to identify a suitably qualified and experienced organisation capable of delivering this commission across its commercial property portfolio.
This commission includes, in summary:
— Provision of a key holding service, acting as principle point of contact to deal with call-outs and responses on behalf of the Councils;
— Provision of CCTV monitoring ‘out of hours’, acting as principle point of contact for any alarm activation and/or call out;
— Provide a meet-and-greet concierge / reception service, including being front of house;
— Provide a secure mail handling service;
— Meeting / conference room management;
— Undertake security duties in relation to the safe and secure running of each site;
— Undertake fire safety duties in relation to the safe and secure running of each site;
— Manage the key holding / access requirements on-site;
— Identifying and reporting maintenance issues, and controlling access to unsafe areas;
— Adverse weather conditions may necessitate additional duties to be undertaken;
— Any additional concierge duties which may arise from time to time;
— Annual maintenance programme for the CCTV system as well as a repairs service.
How to Express Interest in this Tender:

1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://in-tendhost.co.uk/noecpc and click the link to register — Enter your correct business and user details — Note: your username will be the email address you have entered — You will also then shortly receive an email confirmation.

2. Once registered access the site and from the Home page hover over Tenders on the tool bar and select current tenders from the drop-down options.
3. Express Interest in the tender you are interested in — Select ‘Express Interest’ within the Tender Details ( located at the bottom of the synopsis). On doing so, you will instantly have access to the Tender Management area for that tender. Any available documentation will be available via the various relevant tabs. You can access this area at any point by logging in, navigating to ‘My Tenders’ and selecting ‘View Details’.
4. Responding to the tender — There will be a tab allocated to any tender stage (e.g. PQQ and/or ITT). Under the ‘My Tender Return’ area, you will be required to complete any mandatory questionnaires and upload any requested documentation. You can now use the ‘Correspondence’ function to communicate with the buyer and seek any clarification (any clarifications will be found within the ‘Clarifications’ tab) — Note the deadline for completion, then follow the on-screen instructions to complete and submit your response — There may be a mixture of online and offline actions for you to perform (there is detailed online help available).
You must then submit your reply using the ‘Submit Response’ button at the bottom of the page. If you require any further assistance please consult the online help, or contact the In-tend Support Desk. Alerts will be sent to your request email addresses when any correspondence, alterations or clarifications are issued.
The standards and criteria are available in the PQQ/ITT documents available as indicated above.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure


IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 6
Objective criteria for choosing the limited number of candidates: 1. Grounds for mandatory exclusion Pass or Fail;
2. Grounds for discretionary exclusion — Part 1 Pass or Fail;
3. Grounds for discretionary exclusion — Part 2 Pass or Fail;
4. Economic and Financial Standing Pass or Fail:
A credit safe report will be undertaken by the Trust. A credit safe report which has a minimum risk score of 30 will score 1 and pass. Anything less than 30 will score 0 and fail. Turnover must also equate to no less than twice the annual equivalent contract value to pass;
5. Technical and Professional Ability:
Will be scored based on the following criteria:
Relevant Experience demonstrated through each contract example (3 Required):
Example 1* Maximum Marks 5;
Example 2 Maximum Marks 5;
Example 3 Maximum Marks 5;
Total Maximum Marks 15.
*This example must be a local authority contract example.
50 %.
7A. Project specific questions to assess Technical and Professional Ability:
Scored based on the following criteria.
7.1. SIA or equivalent approved:
Maximum Marks 5 20 %.
7.2. BSIA or equivalent approved:
Maximum Marks 5 10 %.
7.3. Range of Security Services:
Maximum Marks 5 20 %.
7B. Insurance Pass or Fail;
7C. Compliance with equality legislation Pass or Fail;
7D. Environmental Management Pass or Fail;
7E. Health and Safety Pass or Fail;
7F. Data Protection Pass or Fail.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

CRH 01304

IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 18.7.2016
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate


IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Bolsover District Council
The Arc, High Street, Derbyshire
S43 4JY Clowne
United Kingdom

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:



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