Tender for Staff Rostering Solution

Tender for Staff Rostering Solution

Guinness Care is looking for a staff rostering solution that will enable our operational teams to efficiently schedule a range of care services.

United Kingdom-London: Software package and information systems

2020/S 035-083903

Contract notice

Supplies

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: The Guinness Partnership Ltd
Postal address: 30 Brock Street, Regent’s Place
Town: London
NUTS code: UK
Postal code: NW1 3FG
Country: United Kingdom
Contact person: Mr Daniel Moore
E-mail: procurement@guinness.org.uk

Internet address(es):Main address: http://www.guinnesspartnership.com/

Address of the buyer profile: http://www.guinnesspartnership.com/

I.1)Name and addresses

Official name: Guinness Care and Support Ltd
Postal address: 30 Brock Street, Regent’s Place
Town: London
NUTS code: UK
Postal code: NW1 3FG
Country: United Kingdom
Contact person: Daniel Moore
E-mail: procurement@guinness.org.uk

Internet address(es):Main address: https://www.guinnesspartnership.com/care-services/

I.2)Information about joint procurement

The contract involves joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://procontract.due-north.com/Opportunities/Index?v=2
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://procontract.due-north.com/Opportunities/Index?v=2

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Staff Rostering Solution

Reference number: DN463552

II.1.2)Main CPV code

48000000

II.1.3)Type of contract

Supplies

II.1.4)Short description:

Guinness Care is looking for a staff rostering solution that will enable our operational teams to efficiently schedule a range of care services across our geographical service areas. The solution will enable effective resource planning, operating a seamless end to end process for the planning of customer visits, through to completion of care delivery.

Our range of care services are delivered across both urban and rural areas to help our customers stay independent and realise a better quality of life. It is essential that our rostering solution provides a fully integrated and effective suite of tools that enables care workers to have; visibility of tasks, a view of changes in customer circumstances and the ability to update records in real time whilst working in mobile in communities.

As our business grows and develops, we will require a rostering solution that can provide meaningful management information, with the ability to generate reports that enable informed business decisions. In addition, a streamlined billing process that removes manual administration is key — this should also provide effective integration to improve the accuracy of existing payroll processes.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

48330000
48332000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Guinness Care is looking for a staff rostering solution that will enable our operational teams to efficiently schedule a range of care services across our geographical service areas. The solution will enable effective resource planning, operating a seamless end to end process for the planning of customer visits, through to completion of care delivery.

The critical success factors of the project will be determined collaboratively with both Guinness Care and the Supplier. At the end of the project these will be reviewed against pre-determined criteria agreed. High level critical success factors include:

— a successful proof of concept that demonstrates defined key outcomes,

— the solution meets the core requirements of the business as specified,

— delivery of a successful implementation plan.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

The contract period is 36 months with the option to extend for a further 24 months.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The contracting party for this contract will be Guinness Care and Support Ltd. The contract must ensure that there is no restriction on transferring to another part of the Guinness Group if requested by the contracting authority. The Guinness Group means all of the contracting authority’s subsidiaries, any companies or societies of which the contracting authority is a subsidiary and all subsidiaries of any companies or societies of which the contracting authority is a subsidiary (in each case as defined in section 1159 of the Companies Act 2006 or sections 100 or 101 of the Co-operatives and Community Benefit Societies Act 2014) together with any joint venture company or organisation which is a contracting authority and of which any of them is a joint venture participant.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 16/03/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 16/03/2020
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: Public Procurement Review Service
Postal address: Cabinet Office
Town: London
Country: United Kingdom
E-mail: publicprocurementreview@cabinetoffice.gov.uk
Telephone: +44 3450103503
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

14/02/2020