Tender for Support and Maintenance of Avaya Telephone System
Maintenance and support service for the council’s Avaya Telephony Infrastructures.
United Kingdom-Flintshire: Software package and information systems
2018/S 217-496605
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
County Hall, Mold
Flintshire
CH7 6NA
United Kingdom
Telephone: +44 1352701817
E-mail: procurement@flintshire.gov.uk
NUTS code: UKL23
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0419
I.2)Information about joint procurement
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Support and Maintenance of Avaya Telephone System
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
Flintshire County Council’s ICT department is seeking to establish a contract with a suitably qualified and capable company to provide design, procurement, installation, maintenance and support service for the Councils Avaya Telephony Infrastructures.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Flintshire County Council.
II.2.4)Description of the procurement:
Flintshire County Council’s ICT department is seeking to establish a contract with a suitably qualified and capable company to provide design, procurement, installation, maintenance and support service for the Councils Avaya Telephony Infrastructures.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The original contract will be for a period of 36 months. There will be an option to extend for a further 12 months.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Electronically via PROACTIS.
Section VI: Complementary information
VI.1)Information about recurrence
Further notice will be provided approximately 6 months before the end of the contract/contract extension if used.
VI.2)Information about electronic workflows
VI.3)Additional information:
Instructions:
1) Login to PROACTIS at https://supplierlive.proactisp2p.com
2) If you are already registered on the Proactis portal please Login and start at Step 14 of these instructions if not go to Step 3;
3) Click the “Sign Up” button at the bottom of the window;
4) Enter your correct Organisation Name, address and Primary Contact Details. You will need to create the Organisation ID and User Name. If you have a generic email address for your organisation e.g. tenders@xxx.co.uk then please use this as the primary contact email address;
5) Please make a note of the Organisation ID and User Name, then click “Register”;
6) You will receive an email asking you to “Click here to activate your account”. This takes you to enter organisation details;
7) Please enter the information requested, click the “>” on the screen and follow the instructions ensuring that you enter all applicable details;
8) In the Classification screen please ensure that you select the Product Classification Codes (CPV codes) that appear in the tender notice. Please ensure that the selected codes are relevant to your business to ensure that you get notification of opportunities that are of interest;
9) In the Buyers screen please select Denbighshire County Council (you may register with other organisations if you wish);
10) In the Primary Contact Details screen please ensure that all information is complete (please see Note 4 above);
11) Accept the Terms and Conditions and then click “>”. This takes you to the Welcome window;
12) In the Finish screen please enter a new password and note all your Login details for future reference;
13) Now click “Complete Registration” and you will enter the Supplier Network page;
14) On the centre of the screen click “Opportunities”. This will take you to the list of current opportunities available to you;
15) Click the “>” that relates to this notice, this will take you into the PQQ or Tender Request and click “Register Interest”. Note there may be several opportunities that appear on this screen, please ensure that you select the correct one;
16) In the “Your Opportunities” screen please note the closing time and date for completion of the relevant project. Please review the “Items” tab (Tender stage only) and the Documents tab (PQQ and Tender stages) as there will be information relating to the project held here. The documents are accessed by clicking the down arrow underneath the General tab. Please ensure that you download all documents to your PC as you will be required to complete and upload some of them as part of your submission. There are instructions on how to complete your submission in the guidance for bidders document;
17) You can now either create your response”, or “Decline” this opportunity.
Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:
Detailed in the tender documentation.
(WA Ref:86906)
VI.4.1)Review body
Royal Courts of Justice
London
WC2A 2LL
United KingdomInternet address: www.flintshire.gov.uk
VI.4.2)Body responsible for mediation procedures
County Hall, Mold
Flintshire
CH7 6NA
United Kingdom
Telephone: +44 1352701817
VI.5)Date of dispatch of this notice: