The Service shall be available 7 days per week, 52 weeks per year and operate over a 24 hour day.
The provision of a Helping People Live at Home Service that enables Service Users to remain in their own home, living as independently as possible, achieving and maintaining their potential in relation to their physical, intellectual, emotional and social capacity. The Service shall be available 7 (seven) days per week, 52 (fifty-two) weeks per year and operate over a 24 (twenty-four) hour day. The standard hours of the Service will operate between 7.00am to 10.00pm. Other than the standard service delivered between the hours noted in paragraph 6.1 above, the Service Provider will also provide the following: A Sitting & Support service – To provide respite to a Carer and reduce social isolation by supporting a Service User within their own home as outlined their Support Plan; A Night Service – To provide a service to a number of Service Users carrying out calls within their own home as outlined their Support Plan; The delivery of the night service will be included in the provision of this Service. These shall be provided between the hours of 10.00pm and 7.00am. The Service will be commissioned through specified outcomes to be achieved for the individual Service User as outlined in their Support Plan. This will identify the personal budget and the number of care and support hours required per week to deliver their Service. Classification of tasks, where support with tasks is identified, is provided in Section 1.
Estimated contract dates
Expression of interest window
From 26/09/2022 17:00 to 26/10/2022 17:00