Tender for Telecare Monitoring Services – Gloucester

Tender for Telecare Monitoring Services – Gloucester

We are now seeking a partner to provide telecare monitoring services 24 hours a day, 7 days a week.

United Kingdom-Gloucester: Alarm-monitoring services

2019/S 004-005150

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Gloucester City Homes
Railway House, Bruton Way
United Kingdom
Contact person: Lisa Nicholls
Telephone: +44 1452833120
E-mail: Lisa.Nicholls@gch.co.uk
Fax: +44 1452833101
NUTS code: UKK13Internet address(es):

Main address: www.gloscityhomes.co.uk

Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA12501

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.mytenders.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.mytenders.co.uk
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: www.mytenders.co.uk
I.4)Type of the contracting authority

Other type: Housing Association
I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement

Careline Service

II.1.2)Main CPV code

II.1.3)Type of contract

II.1.4)Short description:

Carline service.

II.1.5)Estimated total value
II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKK13
II.2.4)Description of the procurement:

Gloucester City Homes provides a Lifelink service for anyone of any age who would like to feel safer, more protected and independent in their own home. In Gloucestershire we have provided and support over 1 500 alarms.

We are now seeking a partner to provide telecare monitoring services 24 hours a day, 7 days a week for both our alarms as well as supporting additional technologies such as Telecare and Telehealth.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no
II.2.10)Information about variants

Variants will be accepted: no
II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 07/02/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Date: 07/02/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

At expiration of any contract award resulting from this opportunity.

VI.2)Information about electronic workflows
VI.3)Additional information:

Note: to register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=214299.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(MT Ref:214299)

VI.4)Procedures for review
VI.4.1)Review body

Gloucester City Homes
Railway House, Bruton Way
United Kingdom
Telephone: +44 1452833120
Fax: +44 1452833101Internet address: www.gloscityhomes.co.uk

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: