Tender for Telecommunications Services in Oxfordshire

Tender for Telecommunications Services in Oxfordshire

Managed Connectivity Services for public services bodies in Oxfordshire and the immediate proximity.

UK-Oxford: Telecommunications services

2013/S 122-209643

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Oxfordshire County Council
County Hall, New Road
For the attention of: Grant Cawte
OX1 1ND Oxford
Telephone: +44 1865810305
E-mail: grant.cawte@oxfordshire.gov.uk

Internet address(es):

General address of the contracting authority: http://www.oxfordshire.gov.uk

Address of the buyer profile: https://www.businessportal.southeastiep.gov.uk/sece/opportunity.nsf/fcontent?ReadForm&requesttype=view&requestview=authority&region=REG-UATA-79EMCZ&authority=ORG-DNWA-7BSK5Z&sd=&stype=&rv=authority&start=1&count=10&contentid=1.003

Electronic access to information: http://www.businessportal.southeastiep.gov.uk

Electronic submission of tenders and requests to participate: http://www.businessportal.southeastiep.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

As per PQQ and Tender Documentation

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Managed Connectivity Services for public services bodies in Oxfordshire and the immediate proximity. CPU 772
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 5: Telecommunications services
NUTS code UKJ14

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Oxfordshire County Council (Council) is responsible for providing many key local services and employs over 20 000 people to deliver them. Each year the Council manages approximately £845 million of public money in the provision of these services on behalf of Oxfordshire’s 615 000 people. This includes schools, social services, the fire service, roads, libraries and the museums service, trading standards, land use, transport planning and waste management.
A crucial part of the support for the Council services is the use of ICT systems, and telecommunications plays a key part in supporting these systems, by the transmission of data and the connection of premises where services are delivered, planned and controlled.
The Council is keen to update and improve its telecommunications as part of its forward looking plan to make improvement in services and reduce costs. It is therefore seeking a cost effective, efficient, progressive and flexible managed service for connectivity to replace its traditional network of private circuits.
Oxfordshire County Council seeks a qualified and experienced service provider to provide managed services for its connectivity and network services, underpinned by a public services network approach.
The Service is intended to meet the Council’s requirements to replace and improve its connectivity services, but to be extensible to other public service organisations in Oxfordshire and in the immediate proximity to maximise value for money and to support joined up citizen-centred services.
The scope of the service will incorporate the design, implementation, project management, commissioning, maintenance and on-going service management of WAN, security, internet, gateways, remote access services, CCTV, traffic management connections, filtering, caching, and associated services.
The current network has approximately 700 connections (including homeworkers, traffic lights, and CCTV sites, with bandwidths ranging between 2 Mb and 1 Gb, using a wide range of connectivity services types. Details of these will be provided in the Invitation to Tender document.
The Service must have the capability to comply with the national Cabinet Office Public Sector Network (PSN) initiative requirements where required.
The services that will be delivered, or enabled, are envisaged to include, but are not limited to, the following:
a) Managed services for the adoption of the current services, development, implementation, operation, monitoring and management of the network infrastructure required to provide:
i) Managed Wide Area Network Services,
ii) Perimeter Security Services,
iii) PSN certification,
iv) Intrusion Detection and prevention,
v) Internet and email filtering,
vi) Remote access services,
vii) GCN/N3 Gateways,
viii) LAN Services,
ix) Transition – Adoption of 3rd party contracted services;
b) On-going support of managed services, service delivery, reporting and performance management, including but not necessarily limited to:
i) helpdesk service for logging and query of issues related to service delivery,
ii) range of SLA ‘packages’ that can be assigned based on availability requirements and cost constraints,
iii) SLA reporting against defined targets and associated service credit regime,
iv) incident management, monitoring, tracking, communication, resolution and closure,
v) fault management and restoration,
vi) troubleshooting services to help resolve issues that cross boundaries,
vii) maintenance of hardware and software,
viii) customer service management including regular meetings with partners,
ix) change management,
x) development of a service catalogue for use in the provisioning of services,
xi) billing services,
xii) asset and capacity management;
c) The adoption and transition of the existing network and services, and the transformation to a service on demand arrangements;
d) The contract will be expected to be flexible in terms of technical capabilities and also able to respond to organisational growth or reduction for the duration of the contract;
e) Options:
i) Optional additional services, including project services, consultancy, troubleshooting and ad-hoc support,
ii) Local Area Network (LAN) Management, comprising switching equipment, Wi-Fi infrastructure and cabling up to the point of interconnect with the end device,
iii) Remote Access services,
iv) Web and email filtering services,
v) Other related services in line with evolving business needs.
Contracting Authorities:
The Contracting Authority, Oxfordshire County Council (including successors to its functions and organisations created as a result of reorganisation or organisational changes), is procuring the public contract on behalf of itself and the following bodies delivering public services within Oxfordshire or the immediate proximity (including local bodies’ successors to their functions and organisations created as a result of reorganisation or organisational changes):
The district councils and borough councils in Oxfordshire which are Oxford City Council, Cherwell District Council, South Oxfordshire District Council, Vale of White Horse District Council and West Oxfordshire District Council; Local Authority Councils that have an adjoining border to Oxfordshire; all parish councils (details of which can be found at: http://mycouncilpages.oxfordshire.gov.uk/mgParishCouncilDetails.aspx?LS=17&SLS=4&bcr=1).

All maintained schools (including free schools, academies and voluntary aided schools), further education colleges (which are Oxford and Cherwell Valley College, Abingdon and Witney College, The Henley College) and Oxford Brookes University;
Thames Valley Police and NHS Bodies (which are Oxfordshire Primary Care Trust, South Central Ambulance Service NHS Trust and Nuffield Orthopaedic Centre NHS Trust).
— Any organisation in Oxfordshire or the immediate proximity, that complies with the JANET Connection Policy.
The present connection policy is available at:

— Local offices of national UK public sector bodies located within Oxfordshire or the immediate proximity:
This list above is not exhaustive or definitive for the duration of the contract. Other organisations may also use the services where such organisations use services for the delivery of public services in Oxfordshire or the immediate proximity.
It is anticipated that the contract structures will allow the participating organisations described above to place orders. Participating organisations should be able to rely on this procurement to purchase such services without the need for any further procurement process.
Participating organisations will each place orders directly with the supplier, and will not be bound to purchase all or any of the offered solutions specified within the Agreement.
Oxfordshire County Council reserves the right not to award any contract.
Please note interested applicants must register on the SE Business Portal to express interest in this competition and to receive a copy of the pre-qualification questionnaire.

Should you have any queries regarding registering interest in this competition please refer to the contacts points in this notice.

II.1.6)Common procurement vocabulary (CPV)

64200000, 72710000, 72700000, 72400000, 72315000, 72300000, 72220000, 71316000, 51300000, 50330000, 50300000, 48730000, 48200000, 45314000, 45232300, 32510000, 32500000, 32427000, 32412110, 32412100, 32410000, 32400000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The scope of this procurement is described in Part II.1.5 of this OJEU Notice (Short Description of this Contract) and further detailed in the Pre-Qualification Questionnaire document.
Total value range of GBP 6 000 000 to GBP 25 000 000.
The term for the Agreement is expected to be for a period of 7 years, with further optional extensions of 1+1+1 years, up to a maximum of 10 years.
Estimated value excluding VAT:
Range: between 5 000 000 and 25 000 000 GBP
II.2.2)Information about options

Options: yes
Description of these options: Main term is for 7 years with three 1 year options to extend, potentially 10 years in aggregate.
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 120 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Parent company guarantees, deposits, bonds or other forms of appropriate security may be required for the services Further details will be included in the tender documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As per the pre-qualification questionnaire/ tender documentation.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

The Contracting Authority will require the Contract to be with a legal entity. It reserves the right to require groupings of contractors to take a particular legal form or to require a single contractor to take primary liability. Members of any consortium shall be jointly and severally liable. Legal bodies shall be companies or partnerships.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As set out in the Pre-Qualification Questionnaire.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26.5.1972. and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10.6.1991. on prevention of the use of the financial system for the purpose of money laundering.
Further details as set out in the Pre-Qualification Questionnaire.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out in the Pre-Qualification Questionnaire.
Minimum level(s) of standards possibly required: As set out in the Pre-Qualification Questionnaire.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in the Pre-Qualification Questionnaire.
Minimum level(s) of standards possibly required:
As set out in the Pre-Qualification Questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 10
Objective criteria for choosing the limited number of candidates: As per the pre qualification questionnaire.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

CPU 772
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 29.7.2013 – 10:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

30.7.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Council is procuring this contract electronically through the South East Business Portal. All parties interested in tendering should register as a supplier on the South East Business Portal at www.businessportal.southeastiep.gov.uk

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Oxfordshire County Council
County Hall, New Road
OX1 1ND Oxford

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Oxfordshire County Council will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into
The Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:24.6.2013