Tender for Telephone and Text Interpreting Services

The Northern Ireland Courts and Tribunal Service requires a contract for the provision of Telephone and Text Interpreting Services for Criminal Justice Organisations.

United Kingdom-Belfast: Interpretation services

2015/S 227-413617

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Northern Ireland Courts and Tribunals Service
c/o 303 Airport Road West
Contact point(s): justice.cpd@dfpni.gov.uk
BT3 9ED Belfast
UNITED KINGDOM

Internet address(es):

Address of the buyer profile: https://etendersni.gov.uk/epps

Electronic access to information: https://etendersni.gov.uk/epps

Electronic submission of tenders and requests to participate: https://etendersni.gov.uk/epps

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

General public services
Public order and safety

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Police Service of Northern Ireland
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Northern Ireland Prison Service
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Prisoner Ombudsman for Northern Ireland
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Publice Prosecution Service (PPS)
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Probation Board of Northern Ireland
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Department of Justice
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Youth Justice Agency (YJA)
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Forensic Service Northern Ireland (FSNI)
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Compensation Services (DOJ)
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Police Ombudsman for Northern Ireland (PONI)
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Belfast International Airport Constabulary
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Belfast Harbour Police
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Legal Services Agency NI
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Victim Support
c/o 303 Airport Road West
Belfast
UNITED KINGDOM

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

NICTS: Telephone and Text Interpreting Services for Criminal Justice Sector Organisations.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 5: Telecommunications services

NUTS code UKN

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Northern Ireland Courts and Tribunal Service requires a contract for the provision of Telephone and Text Interpreting Services for Criminal Justice Organisations.

II.1.6)Common procurement vocabulary (CPV)

79540000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

II.2.2)Information about options

II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Lot 1

1)Short description

2)Common procurement vocabulary (CPV)

79540000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Lot No: 2 Lot title: Lot 2

1)Short description

2)Common procurement vocabulary (CPV)

79540000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

III.2.3)Technical capacity

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

61090

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

13.1.2016 – 15:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 13.1.2016

Section VI: Complementary information

VI.1)Information about recurrence

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in (insert name of CoPE) for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of twelve months from the date of issue of the certificate.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

The UK does not currently have any such bodies with responsibility for appeal / mediation procedures

Body responsible for mediation procedures

The UK does not currently have any such bodies with responsibility for appeal / mediation procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: CPD incorporated a standstill period at the point information on the award of the contract was communicated to tenderers.
That information provided full information on the award decision. The standstill period was for a minimum of 10 calendar days and no formal challenge to the award was made.

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

20.11.2015