Tender for Telephone Crisis Line Service – Stockport

Tender for Telephone Crisis Line Service – Stockport

To Provide Safe Haven (Day Time Support) and 24/7 Telephone Crisis Line Service on behalf of NHS Stockport CCG.

United Kingdom-Stockport: Health services

2019/S 195-473989

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS Stockport Clinical Commissioning Group
4th Floor Stopford House
Stockport
SK1 3XE
United Kingdom
Contact person: Jasmine Barrett
E-mail: Jasmine.Barrett1@nhs.net
NUTS code: UKD3

Internet address(es):Main address: https://www.sbs.nhs.uk/

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=30250&B=NHSSBS
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=30250&B=NHSSBS
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Health

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Provision of a Safe Haven (Day Time Support) and 24/7 Telephone Crisis Line Service on behalf of NHS Stockport CCG

Reference number: 37266

II.1.2)Main CPV code

85100000

II.1.3)Type of contract

Services

II.1.4)Short description:

NHS Stockport Clinical Commissioning Group (CCG) are inviting suitably qualified and experienced healthcare providers to submit tenders for the provision of a 24/7 Mental Health Crisis Pathway for the people of Stockport.

This is a new service that is designed to complement rather than replace or supersede existing local provision and will include a Safe Haven (day time support) and 24/7 Telephone Crisis Line.

II.1.5)Estimated total value

Value excluding VAT: 1 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

85100000

II.2.3)Place of performance

NUTS code: UKD3
Main site or place of performance:

Stockport.

II.2.4)Description of the procurement:

NHS Stockport Clinical Commissioning Group (CCG) are inviting suitably qualified and experienced healthcare providers to submit tenders for the provision of a 24/7 Mental Health Crisis Pathway for the people of Stockport.

This is a new service that is designed to complement rather than replace or supersede existing local provision and will include a Safe Haven (day time support) and 24/7 Telephone Crisis Line.

The service aims to meet the needs of people experiencing acute emotional distress associated with a mental health problem (which may or may not have been given a formal diagnosis). The service will operate from a central location within Stockport to be identified by the successful provider.

There are 2 key purposes: to provide a safe, welcoming and comfortable place for people in immediate acute emotional distress and for those seeking to prevent the onset of a crisis and to work with the individuals to create plans and strategies for managing their mental health and well-being and preventing future crisis.

The service requires the successful provider to work in an innovative way with partners across all sectors to provide a service that is easy to access at times of need.

The service is focussed on supporting episodes of emotional distress; it is not designed to be ongoing support intervention. However, it is recognised that there will be a cohort of service users who may access the service a number of times; seeking ongoing support and input. The service would be expected to work with these individuals to transition them to more suitable universal support and services.

The contract duration will be for 3 years from 1.4.2020, with an option to extend for a further 2 years at the discretion of the CCG. The CCG has an annual budget of up to 300 000 GBP per annum.

Bidders wishing to express an interest in participating in this invitation to tender (ITT) should register their interest on the EU-Supply Website to access the documentation using reference 37266. To register on EU-Supply please log on to the following website: https://nhssbs.eu-supply.com

The ITT documentation should be completed and submitted by 5 p.m. on 6.11.2019.

An advert has also been placed on contracts finder.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 1 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2020
End: 31/03/2025
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 152-374900

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 06/11/2019
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 06/11/2019
Local time: 17:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

High Courts
London
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

07/10/2019