To carry out the Tenant Satisfaction Measure surveys with our customers.
Moat is looking to appoint a professional and experienced research company to carry out the Tenant Satisfaction Measure surveys with our customers. These are to be conducted using a hybrid approach including both online and telephone (CATI) interviews. The surveys will also be used to track customer satisfaction over time and help inform our service planning.
A full specification will be released at the time of tender.
Estimated contract dates
Expression of interest window
From 15/11/2022 12:45 to 12/01/2023 15:00