Tender for Total Facilities Management – London

Tender for Total Facilities Management – London

Hard FM, soft FM, lift maintenance and ad-hoc/ancillary facilities management services.

United Kingdom-London: Facilities management services

2020/S 071-170004

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: London Metropolitan University
Postal address: 166-220 Holloway Road
Town: London
NUTS code: UKI43
Postal code: N7 8DB
Country: United Kingdom
Contact person: Ian Christopher
E-mail: strategic-procurement@londonmet.ac.ukInternet address(es):Main address: www.londonmet.ac.uk

Address of the buyer profile: www.londonmet.ac.uk/about/procurement/tender-and-contract-opportunities

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/londonmetuni/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://in-tendhost.co.uk/londonmetuni/aspx/Home
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Total Facilities Management

Reference number: LMU2020-1329

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

London Metropolitan University (‘LMU’ or ‘the University’) seeks proposals for provision of hard FM, soft FM, lift maintenance and ad-hoc/ancillary facilities management services under a total FM and integrated service model.

II.1.5)Estimated total value

Value excluding VAT: 42 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKI

II.2.4)Description of the procurement:

The University requires the provision of hard and soft FM services potentially including (but not limited to) the following services:

— hard FM management, helpdesk and CAFM for all FM services, building maintenance, minor works, lift maintenance,

— Soft FM management, grounds maintenance, helpdesk, ad-hoc and related security, cleaning, waste management, pest control.

The primary aim of the procurement is to consistently deliver high quality standards of service across the University’s campuses and related facilities, with service delivery practices and methodologies which can be monitored and measured accordingly.

We seek a TFM service provider with strong customer focus who is able to work collaboratively with the University and deliver value for money, innovative service solutions and continuous improvement.

The successful contractor may be required to scale service provision for reasons related (but not limited to) changes in campus configuration, gross floor area and/or University service requirements over the contract period.

Expressions of interest are invited from candidates who should complete the selection questionnaire and who will need to demonstrate competency and experience in managing similar contract requirements, and the ability to procure the appropriate supply chain as principal contractor.

Further details of this procurement are set out in the SQ and ITT on the In-tend website referred to in Section I.3) above.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Extension options for an additional period or periods of up to a further 48 months after the initial 5-year term.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Proposals for options may be sought in relation to ad-hoc, ancillary and supplemental services.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Set out in the procurement documents.

The University may require any joint venture or consortium, if successful, to form a single legal entity to enter into the contract with the University, or to sign undertakings that each member will be jointly and severally liable.

The appointed contractor will be entitled to sub-contract the services but will not be relived of liability under the contract for any sub-contracted services.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.5)Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 11/05/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The University reserves the right to require parent company guarantees, bonds or other forms of security in a form acceptable to the University.

Bidders will be required to provide details of certain staff it proposes to assign to perform the contract in their tender submissions. Details of this requirement are set out in the ITT and related procurement documents.

The University has selected the competitive procedure with negotiation as its needs cannot be met without adaptation of readily available solutions, the procurement requirements include seeking innovative solutions and the contract may not be able to be awarded without prior negotiation because of specific circumstances related to the nature, the complexity or the legal and financial make-up and related risks.

All expressions of interest in response to this contract notice must be uploaded via the In-Tend website portal at the URL mentioned above.

Further general information about the University can be obtained from the University’s website at www.londonmet.ac.uk

VI.4)Procedures for review

VI.4.1)Review body

Official name: London Metropolitan University
Postal address: 166-220 Holloway Road
Town: London
Postal code: N7 8DB
Country: United Kingdom
E-mail: strategic-procurement@londonmet.ac.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: