Tender for Unified Communications and Paging Solution

Tender for Unified Communications and Paging Solution

Papworth Hospital will be moving to new premises in June 2018 and needs a replacement telephony service and implementation.

United Kingdom-Papworth Everard: Telecommunications equipment and supplies

2017/S 235-487591

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Papworth Hospital NHS Foundation Trust
Papworth Everard
CB23 3RE
United Kingdom
Contact person: Bernadette Weaver
Telephone: +44 1480364124
E-mail: bernadetteweaver@nhs.net
NUTS code: UKH12
Internet address(es):Main address: www.papworthhospital.nhs.uk

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/39

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29946&B=NHSSBS
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29946&B=NHSSBS
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Unified Communications and Paging Solution.

Reference number: PAP20170009

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Papworth Hospital will be moving to new premises in June 2018 and needs a replacement telephony service and implementation.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKH12
Main site or place of performance:


II.2.4)Description of the procurement:

Papworth Hospital will be moving to new premises in June 2018 and needs a replacement telephony service and implementation that will enable the following:

— Unified Communications across PC, tablet and mobile end-points in any location,

— voicemail to email notification and message delivery,

— Temporary Links to old Papworth via WAN (SIP),

— permanent link to Cambridge University Hospital (CUH) via the fibre and SIP/DPNSS

— new number plan,

— resilient, dual data center solution between NPH and CUH,

— resilient, transparent connectivity with Justinian House, the administration unit,

— provide functionality that moves with the user – accessible via a laptop, desktop, tablet or smart-phone:

— — call logging,

— — call recording,

— — connectivity with paging systems (SIP),

— option to provide a paging system, with a back up antenna, linked to the telephony system via SIP A Distributed Antenna System (DAS) will be installed allowing mobile communications to operate throughout the new property (via direct links to Mobile Network Operators), including 4G which will provide back up to PSTN services and internal UC functions.

This will also be vital to providing additional information to crash and PPCI teams.

The two paging transmitters will be linked to the CUH base Station Hotel (BSH) which also forms part of this tender as an option. DAS will be the primary paging antenna system, but there will also be a high output power back up aerial and transmitter to cover NPH in the case of DAS failure, possibly located on the roof of CUH.

Papworth Hospital is looking to engage with and appoint a single supplier for the purpose of carrying out the design, implementation, training and project management for the implementation of the new systems. It is understood that the paging solution may require the Supplier to engage with a partner/sub-contractor and details of this arrangement must be provided. Please also note that suppliers will need to work with existing providers to Papworth Hospital.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/03/2018
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Please ensure that you access and read all of the documents contained within document folder.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

List and a brief description of conditions:

This procurement exercise will be conducted on the EU supply e Tendering portal at https://nhssbs.eu-supply.com.

Candidates wishing to be considered for this agreement must register their expression of interest and provide additional procurement specific information through this portal.

To register interest:

1) Go to ‘Current Tender Opportunities’ from the e-Tendering portal login page https://nhssbs.eu-supply.com,

2) Find the tender listed and click on the title. This will take you to the letter of invitation,

3) If you are not a registered user of EU Supply follow the ‘Online registration’ link otherwise follow the ‘Login’ link and enter username and password,

4) Once logged in ‘Accept’ the invitation to register your interest in the opportunity. You will then be taken directly to the tender response screen,

5) Go to the ‘Access Documents’ folder on the response screen to view and download tender documentation,

6) EU Supply Tender ID 29946.

Further guidance on how to access and respond to the opportunity is available in the ‘Quick Guide for Suppliers’ which is available for downloading from the main portal login page: https://nhssbs.eu-supply.com.

(follow link: ‘Quick Guide for Suppliers’).

For any support in submitting your response please contact EU Supply Help-desk at support@eu-supply.com (Tel: 0800 840 2050) quoting the tender ID number.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 16/01/2018
Local time: 13:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 01/04/2018

IV.2.7)Conditions for opening of tenders

Date: 16/01/2018
Local time: 13:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

NHS Shared Business Services
United Kingdom

VI.4.2)Body responsible for mediation procedures

NHS Shared Business Services
United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

OJEU procedures include a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to bidders. This period allows unsuccessful bidders to seek further debriefing from the contracting authority before the contract is entered into. Such information should be requested from NHS SBS.

If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly.

VI.4.4)Service from which information about the review procedure may be obtained

NHS Shared Business Services
United Kingdom

VI.5)Date of dispatch of this notice:



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