Tender for Mobile Information Services

Tender for Mobile Information Services

The University of Leeds seeks to purchase and implement a proven Mobile Service for Students during the academic year 2012/13. It also seeks appropriate services and software modules required to assist the implementation and ongoing administration of the system.

UK-Leeds: networking, Internet and intranet software package

2012/S 146-243898

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

University of Leeds
Woodhouse Lane
LS2 9JT Leeds
E-mail: centralpurchasing@adm.leeds.ac.uk

Internet address(es):

General address of the contracting authority: https://in-tendhost.co.uk/universityofleeds/aspx/Home

Address of the buyer profile: https://in-tendhost.co.uk/universityofleeds/aspx/Home

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Mobile Student Information Services.
II.1.2)Type of contract and location of works, place of delivery or of performance

NUTS code UKE42

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The University of Leeds seeks to purchase and implement a proven Mobile Service for Students during the academic year 2012/13. It also seeks appropriate services and software modules required to assist the implementation and ongoing administration of the system, including the integration of the new service with the Universities existing administrative, authentication and learning and teaching systems.
The service must be delivered as a software-as-a-service provision with a fully hosted environment provided by the supplier.
The service must be supported with a software license that clearly states the providers commitment to continued development of the service to support emerging technologies, the changing mobile landscape and new operating systems.
The service must provide a consistent design, look-and-feel and information architecture for all integrated data sources accessed via the platform.
The service must provide the ability to provide both online and offline content so key information can be accessed when mobile or Wi-Fi networks access is unavailable.
The service should be accessible across a defined set of mobile platforms and technologies. Specifically the service should provide, as a minimum, support for all popular smartphone mobile platforms including the following:
Apple iOS 3.x, 4.x and 5.x.
Android 2.x, 3.x and 4.x.
Blackberry 4.x, 5.x and 6.x.
Windows Mobile 5.x, 6.x, 7.x.
As an alternative, or if a pure mobile web approach is proposed, the service should provide a mobile optimised service deliverable to the platforms and browsers.
The service must be capable of supporting 30 000 students accessing the service.
The service must be capable of serving 10 000 page requests during a peak hour and 120 000 over the course of a day.
The service must provide a content presentation and design that is efficiently delivered on mobile operators 3G networks.
The service must provide managed and controlled access and integration with key University platforms. Specifically:
1. Active Directory authentication and access control service
2. Scientia Syllabus Plus timetabling system.
3. Innovative Interfaces Millennium and Encore library system.
4. In-house PC Cluster availability system.
Access controls must be applied to restrict access to personal information. A login will be required to access a users timetable and library services and other personalised information. The University currently uses Active Directory to manage this service.
A user must log in once to the service and then be able to access all relevant personal content across the service.
The service must also include the ability to access personalised content hosted in University systems including:
1. Views of a students personal timetable for today, tomorrow and this week etc. Timetables are produced for each individual student and the service must be capable of delivering the timetable specifically created for them.
The University uses the Scientia timetabling system.
2. Access a students library account from the Universitys library management system (Innovative Interfaces Inc (III) Millennium and Encore) showing students personal library record including at the very least the ability to view loan status, recall notices and fines and to be able to search using Encore, and view book availability.
The Universitys library management system is Innovative Interfaces Inc (III) Millennium and Encore platform.
Development training should be available as part of the implementation package to enable in-house or third party development of additional services.
The service should be expandable to provide targeted mobile experiences to specific audiences including staff, Alumni, visitors, open days etc.
II.1.6)Common procurement vocabulary (CPV)

48200000, 48190000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

3 year contract with options for annual extensions up to a maximum of 10 years
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 7
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 36 (from the award of the contract)
II.3)Duration of the contract or time limit for completion

in days: 90 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Group or joint bidders must be jointly and severally liable.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Regulation 23 of The Public Contracts Regulations 2006 applies to the current tendering competition.
Regulation 23 sets out the grounds on which a service provider may be deemed ineligible to a tender for or be awarded a public contract.Rejection is permissible, and in some instances,obligatory.
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision:
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 5.9.2012 – 00:00
Payable documents: yes
IV.3.4)Time limit for receipt of tenders or requests to participate

6.9.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The University of Leeds use an eTendering system,to express their interest. Prospective suppliers should follow steps 1 to11 below to express their interest and obtain the documents. (NB. Suppliers who have previously registered on the In-Tend system as a University of Leeds supplier should go to step 8).
1. Suppliers should register on the In-Tend system at https://in-tendhost.co.uk/universityofleeds/

2. Click the New User Registration link.
3. Enter the user and business details requested and click Next.
4. Add your contact details by clicking Add. Complete the details and click Next.
5. Click Next again to confirm the contact details and move to the next screen.
6. Check all registration details are correct and click Register my Details.
7. You will receive an email with your user and password details.
8. Return to the website and click Login. Enter your details and click Login.
9. Click the Current Tenders link and then Show All Tenders.
10. To express an interest, click on the relevant tender and then on Express Interest.
11. You will receive an email shortly afterwards to confirm that your expression of interest has been received and that the documents are now available to view on the system.
12. Click on the link provided to re-enter the In-Tend site, click on My Tenders, then View Tender Details, then View Documents.
For any support in submitting your expression of interest please contact the helpdesk via email at support@in-tend.com or by phone on +44 1332869400.

Freedom of information.
The University is a Public Authority within the meaning of the Freedom of Information Act 2000.
Information received may be made available on demand in accordance with Freedom of Information Act 2000.
Official name: University of Leeds
Postal address: Woodhouse Lane
Town: Leeds
Postal Code: LS2 9JT

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

University of Leeds
LS2 9JT Leeds
E-mail: centralpurchasing@adm.leeds.ac.uk

Body responsible for mediation procedures

University of Leeds

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

University of Leeds

VI.5)Date of dispatch of this notice: