Tender for Personal Storage and Endpoint Backup Solutions
The Personal Storage and Endpoint Backup solutions form part of an overall programme to improve efficiency and effectiveness of the University.
United Kingdom-Guildford: Data-processing services
2013/S 213-370458
Contract notice
Services
Directive 2004/18/EC
Section I: Contracting authority
University of Surrey
Senate House
Contact point(s): https://in-tendhost.co.uk/universityofsurrey/aspx/Home
For the attention of: Peter Finch
GU2 7XH Guildford
UNITED KINGDOM
E-mail: p.finch@surrey.ac.uk
Internet address(es):
General address of the contracting authority: https://in-tendhost.co.uk/universityofsurrey
Address of the buyer profile: https://in-tendhost.co.uk/universityofsurrey
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Guildford, UK.
NUTS code UKJ23
Part of this programme is to deliver Individual storage as a service. This will typically cover small unstructured data use-cases such as coursework, PDPs, private and personal materials, individual research materials, individual outputs, work-in-progress, lecture materials and course development, student coursework and submissions, management reports. We have split this Individual storage service into 2 lots which, together, must deliver a safe, secure and efficient storage service to our users.
Lot 1 – Personal Storage
An approach combining on-device storage with Cloud synchronisation across devices. Solutions will cater for the secure management and sharing of potentially sensitive or valuable data and should be designed to satisfy all in-scope end-user requirements. Tool-chain selection includes a Cloud storage service, full-disk encryption (for laptops) and client key encryption of cloud-bound data. Cloud data is expected to be accessible from any platform.
Storage and delivery options for Personal Storage can be either off-site (Cloud-based), on-site or a hybrid with flexibility to satisfy cost, capacity and security constraints.
The Personal Storage solution is service is likely to comprise of 2 sub-lots:
Lot 1(a) – Cloud Synchronised Storage
High-Level requirements
— Ability to access data from anywhere via any platform
— Cloud-synchronised storage
— Instantly / on-demand scalable per user
— Relatively low cost
— Regulatory compliance (legal hold, e-discovery, federated search)
— Data analytics, reporting and alerting
Lot 1(b) – Encryption Layer
High-Level requirements
— Local device encryption
— File and Folder sharing on a 1-2-1 or 1-2-many basis
The University anticipates that Personal Storage will be deployed to staff and students, approximately 15,000 users with an average of 10GB storage per user. Covering locally generated user data (not O/S or installed application binaries and data).
Lot 2 – Endpoint Back-up and Data Archive
Targeting the Individual level above, a continuous local-disk backup service is needed for staff and postgraduate students offering fine-grained recovery options (e.g. one or more files from any point in time). To provide recoverability for all data located on one or more computer devices. Must have the ability to retain a permanent or policy-constrained archive of data removed locally and have enterprise-level controls.
Storage and delivery options for Endpoint backup can be either off-site (Cloud-based), on-site or a hybrid with flexibility to satisfy cost, capacity and security constraints.
High level requirements
— Full recoverability for End-user storage
— Global De-duplication
— Enterprise and client-key encryption of cloud-bound data (Data Security)
— Enterprise-level control
— Data loss prevention
— Regulatory compliance
— Self-Service Data recovery
— Data analytics, reporting and alerting
The University anticipates that Endpoint backup will be deployed for up to 2,300 staff and 1,800 post-graduate students (Research) covering locally generated user data (not O/S or installed application binaries and data). The service will be expected to provide data protection and archiving for at least one laptop or desktop per individual.
Mobile Device backup is out of scope for this project.
72310000, 72317000
Tenders may be submitted for one or more lots
Section III: Legal, economic, financial and technical information
Description of particular conditions: As per PQQ and tender documentation.
Minimum level(s) of standards possibly required: As per PQQ.
As per PQQ.
Minimum level(s) of standards possibly required:
As per PQQ.
Section IV: Procedure
Objective criteria for choosing the limited number of candidates: As per PQQ.
Payable documents: no
Section VI: Complementary information
In order to participate, respondents must first register on the University’s eTendering portal: https://in-tendhost.co.uk/universityofsurrey/aspx/Home
VI.5)Date of dispatch of this notice:30.10.2013