Tender PHP Bespoke Application Support and Development Services

Tender for PHP Bespoke Application Support and Development Services

The University is seeking to procure a provider to supply PHP bespoke application support and development services.

United Kingdom-Coleraine: Software support services

2018/S 049-108112

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

University of Ulster
Block X Room X031, Cromore Road
BT52 1SA
United Kingdom
Telephone: +44 2870124227
E-mail: cm.egan@ulster.ac.uk
NUTS code: UKN0
I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://e-sourcingni.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://e-sourcingni.bravosolution.co.uk/web/login.shtml
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


PHP Bespoke Application Support and Development Services

Reference number: Project_24202 ITT_33036

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The University is seeking to procure a provider to supply PHP bespoke application support and development services, this support will be supplied remotely with the provision for onsite support / meetings, as and when required.

Student and staff web based applications and services are within the scope of this contract, while maintenance and support of hardware hosting these services is out of scope.

As part of the implementation of the new delivery model, and also to reduce the exposure to the risk of supporting critical systems with single points of failure, the University wishes to form a contract with an organisation that is capable of providing application support for PHP legacy systems.

II.1.5)Estimated total value

Value excluding VAT: 250 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKN

II.2.4)Description of the procurement:

The University has a number of PHP applications, scripts and services, ranging in complexity and style, which have been developed over an extended period of time by different developers, of varying skill levels (see Appendix 1). This is an indicative list of applications and the University may remove or add to this list as required. Amongst the applications, many are required on a daily basis, eg Online Prospectus, while others become critical at key times throughout the academic year e.g. graduations.

Several of these systems support business critical functions (see Appendix 1). As such, the University aims to ensure these applications are available and working over 99 % of the time, such as the:

— online enrolment of students (approx. 3-4 000 students per day at peak enrolment time),

— online prospectus (public-facing website and administrative backend),

— online graduation ceremony ticket booking.

Others are less public facing but still provide critical web services and support to other systems:

— exam marks release scripts and web services,

— online expenses (mileage and prior approval claims).

On award of contract, any available relevant technical documentation will be provided to facilitate support and development.

4.2 PHP Supporting Technologies and Infrastructure:

The more complex applications generally consist of a web browser user interface developed in Javascript (JQuery, Bootstrap etc.), HTML and CSS linking to an underlying database(s) (MySQL, Oracle and MS SQL) with appropriate business logic implemented in PHP.

Recent applications have been built using the Zend Framework and follow the MVC pattern but many of the older applications are not as sophisticated.

The applications are currently hosted on a clustered Zend Server platform but could equally run on a standard Apache setup.

All source code is maintained in a Subversion (SVN) repository and Redmine has been used for issue tracking on the newer systems.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Techincal review — Onboarding approach / Weighting: 10 %
Quality criterion – Name: Software development methodology / Weighting: 20 %
Quality criterion – Name: Service desk capability / Weighting: 20 %
Quality criterion – Name: Staff availability / Weighting: 10 %
Price – Weighting: 40 %

II.2.6)Estimated value

Value excluding VAT: 250 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

This contract is for an initial period of 3 years from the commencement date. There is an option to extend this for up to 24 months.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 17/04/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 17/04/2018
Local time: 12:00

Electronic Opening.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Ulster University
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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