Tender for the provision of a Direct Payment Support Service
Gwynedd Council is seeking tenders from suitably qualified and experienced providers for the provision of a Support Service for People who receive Direct Payments from the local authority to purchase their own care and support.
Gwynedd Council is seeking tenders from suitably qualified and experienced providers for the provision of a Support Service for People who receive Direct Payments from the local authority to purchase their own care and support. The provision will include the option for service users to use the Service Provider’s payroll system in a way which is beneficial to both the service users and the local authority in terms of cost.
The emphasis will be on direct support provision to assist the local authority promote and build on the number of people receiving a direct payment. This will be done by way of targeted support with the aim of encouraging self management but also providing more regular support where it is needed to help a person manage their direct payment. The Service will encompass the development of trusts and indirect payments and the Support Service provider will work proactively with the local authority in any developments relating to Citizen Directed Support.
The support provider will be flexible to meet the needs of people who are self managing their direct payment but will also be assertive in identifying, with the local authority, where someone is not able to continue managing a direct payment due. Key successes of the service will be both a significant increase in the take up of direct (and indirect) payments and increased cost effectiveness of the service based on effective service developments
Classification of contract (CPV codes)
85310000 – Social work services.
85300000 – Social work and related services.
98000000 – Other community, social and personal services.
Most economically advantageous tender in terms of:1. 60% Price
2. 40% Quality*
3. (*Quality broken down as follows :-
4. – Setting up of Direct Payment Service Support Agency and management of transition period 10%
5. – Communication management 10%
6. – Understanding language and cultural needs 10%
7. – Understanding, experience and promotion of this type of service 10%
SECTION IV: Administrative Information
Tenderers will be required to return their completed tenders by 12 noon on 13th August 2012 to :-
Head of Democracy & Legal
Shire Hall Street
Gwynedd LL55 1SH
*NB No late tenders will be accepted*
The timescale to follow is estimated only :-
– Tender out to the market for 28 days
– 14 days for evaluation
– Successful / unsuccessful providers informed by w/c 3rd September