Tender for Service Reservoir Maintenance

Tender for Service Reservoir Maintenance

These agreements will cover all maintenance work required on service reservoirs, water towers and contact tanks.

United Kingdom-Reading: Repair and maintenance services of reservoirs

2013/S 229-398453

Contract notice – utilities

Works

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Thames Water Utilities Limited
Procurement Support Centre – 3rd Floor East, c/o Mail Room, Rose Kiln Court
RG2 0BY Reading
UNITED KINGDOM
E-mail: procurement.support.centre@thameswater.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Water
I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:

FA1189 Service Reservoir Maintenance.
II.1.2)Type of contract and location of works, place of delivery or of performance

Works
Design and execution
Main site or location of works, place of delivery or of performance: Whole of Thames Water region.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 8
Duration of the framework agreement

Duration in months: 72

II.1.5)Short description of the contract or purchase(s):

These agreements will cover all maintenance work required on service reservoirs, water towers and contact tanks.
The suppliers may need to assist the Thames Water inspection team as well as cleaning and disinfecting the reservoirs after maintenance work has been completed.
The agreement will be split into the following Lots:
Lot 1 – Design and complex works – all areas in Thames Water region (including London)
Lot 2 – Large works (no design) – Thames Valley region (excluding London)
Lot 3 – Large works (no design) – London region
Lot 4 – Minor works – Thames Valley region (excluding London)
Lot 5 – Minor works – London area
Please note that suppliers can apply for one, some or all of the Lots described above and may be awarded less Lots than they originally applied for.
II.1.6)Common procurement vocabulary (CPV)

50514200, 45247270, 90913200, 51820000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Information to be provided in the invitation to negotiate.
II.2.2)Information about options

Options: yes
Description of these options: Any agreement awarded would be for an initial duration of 3 years, with options to extend annually up to a maximum overall term of 6 years.
Provisional timetable for recourse to these options:
in months: 72 (from the award of the contract)
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 72 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Lot 1 Design and Complex Works (including London)

1)Short description:

Maintenance works on service reservoirs, contact tanks and water towers which involve an element of structural design. Mainly high value (over GBP 100k) and may involve working with other Thames Water Contractors.
Supplier will be required to clean and disinfect cells prior to them being brought back into use.
2)Common procurement vocabulary (CPV)

50514200, 45247270, 90913200, 51820000

Lot No: 2 Lot title: Lot 2 Large Works (No Design) – Thames Valley Region (excluding London)

1)Short description:

Maintenance works on service reservoirs, contact tanks and water towers which do not involve an element of structural design. Mainly medium value (up to GBP 100k) and may involve working with other Thames Water Contractors.
Supplier will be required to clean and disinfect cells prior to them being brought back into use.
2)Common procurement vocabulary (CPV)

50514200, 45247270, 90913200, 51820000

Lot No: 3 Lot title: Lot 3 Large Works (No Design) – London Region

1)Short description:

Maintenance works on service reservoirs, contact tanks and water towers which do not involve an element of structural design. Mainly medium value (up to GBP 100k) and may involve working with other Thames Water Contractors.
Supplier will be required to clean and disinfect cells prior to them being brought back into use.
2)Common procurement vocabulary (CPV)

50514200, 45247270, 90913200, 51820000

Lot No: 4 Lot title: Lot 4 Minor Works – Thames Valley Region (excluding London)

1)Short description:

Maintenance works on service reservoirs, contact tanks and water towers which do not involve an element of structural design. Mainly low value (under GBP 10k).
Supplier will be required to clean and disinfect cells prior to them being brought back into use.
2)Common procurement vocabulary (CPV)

50514200, 45247270, 90913200, 51820000

Lot No: 5 Lot title: Lot 5 Minor Works – London Region

1)Short description:

Maintenance works on service reservoirs, contact tanks and water towers which do not involve an element of structural design. Mainly low value (under GBP 10k).
Supplier will be required to clean and disinfect cells prior to them being brought back into use.
2)Common procurement vocabulary (CPV)

50514200, 45247270, 90913200, 51820000

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Bonds and/or parent company guarantees of performance and financial standing may be required.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Specified in Invitation to Negotiate document.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Consortia may be required to form a legal entity prior to any award.
III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Specified in the Invitation to Negotiate.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As detailed in section VI.3
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As detailed in section VI.3
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: As detailed in section VI.3
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: Thames Water reserves the right to conduct an electronic auction, if it wishes to do so, as part of the award criteria for the particular contract/agreement.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:

FA1189
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents

Time limit for receipt of requests for documents or for accessing documents: ..
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

16.12.2013 – 09:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: Between 3 – 6 years
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:

There is no application form available for completion. Applicants are required to respond directly to this Notice (thereafter referred to as PQQ). Responses to the PQQ should consist of a max of 20 pages (40 sides) of A4 paper.
The format for submitting responses by post or courier should be a USB memory stick or CD, in a format compatible with Microsoft Excel 2003. Hard copies and pdf copies of the PQQ will not be accepted.
Prospective bidders must answer all questions as accurately and concisely as possible in the same order as the questions are presented.
Requested accounting and reference materials may be attached as appendices. TWUL retains the right not to review any unrequested material.
Where a question is not relevant to a bidder’s organisation, this must be indicated, with further explanation provided.
Supporting information must be presented in the same order as the questions and must reference the relevant question. All questions in this PQQ must be answered in English.
Failure of a bidder to provide the required information, make a satisfactory response to any question, or supply documentation referred to in its response to this PQQ or any clarification within the specified timescale may mean that the bidder will not be invited to participate further in this procurement process. Responses to this notice will not be returned.
1.2 Queries about the procurement process
TWUL will not enter into discussion about its requirements in respect of this procurement exercise at this stage.
1.3 Bidder contact
Bidders must include a single point of contact in their organisation for all communications regarding this PQQ, in section 2.1
TWUL will only use this nominated contact. Therefore, bidders must notify TWUL of any change to these contact details as soon as possible.
1.4 Confidentiality
TWUL is required to comply with regulation 41(2) of the Utilities Contract Regulations 2006.
1.5 Evaluation of the response
1.5.1 TWUL will treat a bidder as ineligible and will not select a bidder if a bidder answers yes to question 2.5.1 of this PQQ confirming that circumstances specified in Regulation 26 of the Utilties Contract Regulations 2006 apply to that bidder (being an economic operator for the purposes of the Utilities Contract Regulations 2006) or if TWUL becomes aware at any stage during the procurement process that any of the circumstances specified in Regulation 26 apply to that Bidder (a summary of Regulation 26 is provided under tab 3 (Regulation 26)).
1.5.2 Responses to this PQQ will be evaluated against selection criteria to select bidders to proceed to the next stage of this procurement process.
The selection criteria will be a combination of financial and non-financial factors and will include:
a) Economic and Financial Standing of the Bidder- the bidder must be in a sound financial position to participate in a procurement of this size.
b) Bidder Experience and Capability – the bidder must be able to demonstrate successful past performance of providing similar services for each lot it wishes to apply for.
1.5.3 TWUL may seek independent financial and market advice to validate information declared or to assist in the evaluation of PQQ responses.
Reference site visits or demonstrations and/or presentations are unlikely to be required at this stage (although TWUL reserves the right to require them).
Following evaluation, further assessment may be necessary before any indication can be given to bidders on whether they will proceed to the next stage.
1.6 Evaluation method and question weights
1.6.1 This PQQ contains three types of questions:
a) Pass/fail questions: an unsatisfactory response leads to the exclusion of the bidder from the procurement process;
b) Weighted answer questions: the answers to these questions have an impact on the bidder’s final score as determined by their weight; and
c) Questions for information only: the answers to these questions are not evaluated so as to impact the final score.
1.6.2 PQQ responses will be evaluated by TWUL following pre-defined scoring guidelines.
1.6.3 The PQQ questions set out in Section 2 are weighted as follows:
Geographical Coverage (2.4.6) 5 %
Financial Position (2.6) 5 %
Staff Qualifications (2.4.7) 10 %
Experience for each category applied for (2.7.1) 50 %
Design element details (2.7.2) 10 %
Managing projects and workload (2.7.3) 20 %
Pre-Qualification Questionnaire (PQQ)
Only the responses to the questions included in this document and additional information specifically requested will be evaluated.
In this PQQ ‘your organisation’ means the economic operator (for the purposes of the Utilities Contract Regulations 2006) bidding for this contract or contracts.
2.1 Organisation identity
2.1.1 Full legal name of the company in whose name the tender is being submitted:
2.1.2 Contact name:
2.1.3 Address of Registered office:
2.1.4 Telephone number:
2.1.5 Facsimile number:
2.1.6 E-mail address:
2.1.7 Company Registration number:
2.1.8 Date of Registration:
2.1.9 Registered address if different from the above (2.1.3):
2.1.10 VAT Registration number:
2.1.11 Website address (if any):
2.2 Single point of contact
2.2.1 Name:
2.2.2 Address:
2.2.3 Email:
2.2.4 Telephone:
2.2.5 Fax:
2.3 Lot selection
2.3.1 Please indicate which lots your company intends to participate in.
2.4 Organisation and Management
2.4.1 Organisation identity
Please specify the identity of your company (Sole Trader, Public Limited Company, Limited Company or Partnership)
Is your organisation a joint venture or consortium? (Yes/No)
If yes, please provide details of parent company interests in the JV.
2.4.2 If your organisation is a company, is it a subsidiary of another company? (Yes/No)
If yes, please provide the name of the holding or parent company.
If yes, please provide the name of the ultimate parent company.
A parent company guarantee (‘PCG’) for performance and financial standing may be required from the ultimate parent company of the supplier, if it is considered appropriate by TWUL. The PCG will be in a form prescribed by TWUL. TWUL reserves the right to require additional forms of security for performance and/or financial performance.
If in the event the ultimate parent company is not based in the UK, then the PCG may have to be supported by a legal opinion confirming the enforceability of the PCG in the jurisdiction in which the ultimate parent company is based (‘Foreign Law Opinion’). The Foreign Law Opinion must be given by a reputable law firm competent to advise on the laws of the jurisdiction in which the ultimate parent company is based. The cost of the legal opinion will be borne by the supplier.
2.4.3 Please provide signed confirmation of the ultimate parent company’s willingness to provide a guarantee and if required a Foreign Law Opinion on the parent organisation’s headed notepaper, or an explanation of the reasons for which this cannot be provided and what alternative security can be provided. (max 100 words).
2.4.4 We confirm that ultimate parent company is willing to provide a guarantee and enclose a signed confirmation from the ultimate company or otherwise an explanation, if relevant (Yes/No)
Note: this is a Pass/Fail question
2.4.5 Please provide a copy of your structure to include your organisation parent company and ultimate parent company (as relevant). Please confirm a copy has been enclosed (Yes/No)
2.4.6 Please list locations and the approximate number of staff at each location from where your organisation provides services similar to those required. For each location please indicate the breakdown of staff in terms of function within the business e.g. design, build, inspect, site work commissioning, project management, quality management, training etc.
2.4.7 Please state the number of staff at each location who hold (a) National Hygiene Water Card and (b) Confined space qualifications to C&G 6150 (03 & 05) or equivalent.
2.5 Compliance
2.5.1 Compliance with Regulation 26 of the Utilities Contract Regulations 2006 (as amended)
“Do any of the circumstances set out in Regulation 26 of the Utilities Contracts Regulations 2006 apply to your organisation? (Yes/No)
Note: this is a Pass/Fail question
TWUL may exclude an organisation from this contract process if circumstances as set out in Regulation 26 of the Utilities Contracts Regulations 2006 apply to that organisation.
‘If yes, please provide details:
We may seek evidence at a later date in order to verify your answer’.
2.5.2 Outstanding court actions
Are there any court actions, significant employment tribunal hearings and/or regulatory actions outstanding against your organisation or any company in your organisation’s group (where relevant) in any country? (Yes/No)
If yes, please provide details (max. 100 words):
2.5.3 Recent court actions
Has your organisation or any company in your organisation’s group (where relevant) in any country been involved in any court action, significant employment tribunal and/or regulatory actions over the last 3 years? (Yes/No)
If yes, please provide details (max. 100 words):
2.5.4 Conflicts of interest
Please identify any potential conflict of interests between your organisation and/or its directors and TWUL (max. 100 words).
2.5.5 Data protection
‘Is your organisation registered (notified) under the Data Protection Act 1998, or if not, do you comply with it?
(Notified and complies/Not notified but complies/Not notified and does not comply)’.
If Yes, please provide your registration number:
2.6 Financial and Economic Standing
Please provide the following financial information. Note that we require the information for all organisations and sub-contractors that will be providing a substantial element of the services. However, for a sub-contractor we will not need information relating to its parent company. In addition to evaluating the responses to the questions below, we may use an independent organisation to assess your company’s financial status and risk. If your organisation is a subsidiary within a corporate group, the following financial information is required for both your organisation and the ultimate parent company. If your organisation is selected to participate further in this procurement process, you are required to notify TWUL immediately of any adverse changes to your organisation and its ultimate parent company’s (as relevant) financial situation occurring during the procurement process. Following receipt of such notification, TWUL will review the information provided against the selection criteria may determine that your organisation should be excluded from this procurement process.
2.6.1 Financial information
Please provide the most recently available financial information.
Income Statement Figures for Contracting Organisation (Please provide GBP for 2011 and 2012 individually)
— Turnover
— Profit After Tax
— Cash on Balance Sheet
— Total Current Liabilities
— Net Assets
— Consolidated Tangible Net Worth (CTNW)
— Set-out calculation of CTNW with page reference to financial statement Balance sheet figures for Contracting Organisation (Please provide GBP for 2011 and 2012 individually)
— Latest Net Assets
— Latest Intangible assets
— (Other adjustments)
— Latest CTNW
Income Statement Figures Guarantor (Please provide GBP for 2011 and 2012 individually)
— Turnover
— Profit After Tax
— Cash on Balance Sheet
— Total Current Liabilities
— Net Assets
— Consolidated Tangible Net Worth (CTNW)
— Set-out calculation of CTNW with page reference to financial statement
Balance sheet figures for Guarantor (Please provide GBP for 2011 and 2012 individually)
— Latest Net Assets
— Latest Intangible assets
— (Other adjustments)
— Latest CTNW
Please provide further turnover breakdown information for Contracting company (Please provide for 2011 and 2012 individually)
— Turnover (as above) (GBP)
— Turnover earned form Thames Water (GBP)
— Turnover earned from Thames Water %
— Turnover earned from largest customer (GBP)
— Turnover earned from largest customer %
— Turnover earned from top 5 largest customer (GBP)
— Turnover earned from top 5 largest customer %
— Turnover earned that highlights specific experience relevant to this scope (GBP) Please summarise why this turnover is relevant in highlighting specific experience
— Turnover earned that highlights specific experience relevant to this scope (%)
2.6.2 Turnover by top customers
Please provide details of your organisation’s top five customers by turnover, showing the percentage each represents of the total turnover for the last financial year, and the contract expiry date. Organisations with a single customer representing a high percentage of their total turnover may be ineligible for selection.
2.6.3 Liquidity
Does your organisation have access to undrawn committed bank facilities with a maturity greater than one year? (Yes/No)
If yes, size of facility (GBP)
If yes, please enclose a confirmation letter from your bank
Please explain whether there has been within the past 2 years or anticipated within the next year:
i) Any changes to your organisation’s executive team?
ii) Any insolvency proceedings in respect of your organisation?
iii) Any financial restructuring, giving of additional security to lenders or factoring in respect of your organisation?
2.6.5 Material disputes
Please disclose (with details, including date and resolution) any pending or threatened material disputes or litigation involving your organisation over the past 5 years
2.6.6 Credit report
Please provide a credit report in respect of your organisation from Dunn and Bradstreet or specify and submit an alternative credit report and your reasons for not submitting a Dunn and Bradstreet report. Poor risk ratings should be explained as they may result in bidder exclusion.
2.6.7 Additional supporting financial information
Please provide any additional financial information you wish to submit in support of your PQQ response.
2.6.8 References to support the scoring of section 2.6
Please attach to your submission the following documents:
A copy of the most recent audited accounts for your organisation covering the last two years of trading, or the period available if trading for less than 2 years.
A separate statement of the organisation’s turnover which relates directly to the supply of the type of services covered by this procurement for the last 2 years of trading, or for the period that is available if trading for less than two years.
Details of any material changes in the business, corporate structure or financial standing of your organisation since the date of the last set of audited accounts or likely to take effect within the next 12 months.
A bank letter confirming access to liquidity, if applicable
A credit report
2.7 Delivery Capability & Expertise
2.7.1 For each Lot applied for, please give the following information:
(a) the number of water companies you have dealt with in the past 2 years where you have undertaken work of this nature,
(b) the type of relationship with each water company (e.g. do you hold a current contract/agreement, long term supplier, one-off requirement etc.),
(c) the location of the works (ie. number of jobs in each county/region),
(d) the total value of works for each water utility over the last two years for the type of work covered under this individual Lot. If you are applying for Lot 1, please detail for each relevant reference how you provided design services and whether you undertook a Principal Contractor role. Please detail any incidents over the last 5 years where there has been a contamination issue related to any work undertaken.
2.7.2 If you are applying for Lot 1, please provide details on how you would provide a structural design service and work with the Thames Water team in order to achieve a sustainable, best value solution.
2.7.3
(a) Please detail how you manage staff workload to ensure that the customer is satisfied and that there is sufficient staff availability to be able to undertake planned and emergency work as well as quality check it at the end.
(b) If you are applying for Lot 1, it is likely that you will be working with other Thames Water contractors and, in some cases, being project managed by them. Please detail how you would assure a successful relationship with other contractors.
(c) Please detail how you typically manage a project from start to finish (for minor works, large works and structural works, depending on the Lot you applied for).
2.8 Health & Safety.
Note: H&S assessment will be undertaken and managed on behalf of Thames Water by Achilles UVDB. As part of the agreement condition, bidders will be required to demonstrate they have achieved an assessment score of 80 % for Health and Safety initially and therefore annually upon contract award. Therefore it is a requirement of this project that as soon as possible, you contact our Achilles dedicated team directly on +44 1235838173, or via email at thameswater@achilles.com

Please also answer the following questions as part of your PQQ submission.
2.8.1 Does your organisation have a current Achilles registration? If so, please state your Achilles ID.
2.8.2 Does your organisation have a Health and Safety Policy endorsed by senior management? (Yes/No) Please provide a copy.
2.8.3 Does your Health and Safety Management System comply with a recognised standard e.g. 18001, HSG65 etc? Yes/No Please state recognised standard
2.8.4 Has your Health and Safety Management System been externally verified. Yes/No. (Please provide a copy of external certification/assessment e.g. 18001, Achilles etc.)
2.8.5 Within your organisation is there an appointed person with responsibility to provide you with competent Health and Safety Advice? Yes/No. (Please provide a copy of relevant qualification e.g. NEBOSH, IOSH etc.)
2.8.6 Have you a documented procedure for assessing and managing risk in line with the contract requirements that you are applying for? Yes/No. (Please provide a copy of your risk assessment procedure and 2 examples of current risk assessments relevant to the activity)
2.8.7 Is there a planned programme of Health and Safety audits and inspections being conducted within your organisation? Yes/No. (Please provide a copy of the current audit/inspection programme and 2 examples of current completed audits and or checklists)
2.8.8 Have you a documented procedure for managing incidents? Yes/No. (Please provide a copy of your incident procedure and 2 examples of current incidents recorded.
2.8.9 Is Health and Safety being managed effectively within your organisation without any convictions or enforcement notices being served within the last 5 years? Yes/No. (Where answered no please provide details of any notices served by an Enforcement Authority).
Answering ‘NO’ to any of the above questions may result in disqualification of your organisation from the process.
TWUL reserves the right to validate your organisation’s PQQ Health and Safety responses at any time during this procurement process. Should your organisation’s PQQ self-certification prove to be incorrect upon validation by TWUL, then TWUL reserves the right to exclude that Bidder from this procurement process.
Thames Water will not meet or reimburse any of the costs incurred by Bidders in preparing, submitting or otherwise responding to this PQQ and/or participating in all or any part of the procurement process under any circumstances whatsoever, including without limitation registering with Achilles (for the purposes of health and safety compliance assessment), termination or variation of the procurement process
2.9 Quality assurance
2.9.1 Certifications and industry association memberships
Please provide details of any quality assurance certification or industry association membership that your organisation holds, e.g. IS0 9000, BS25999 and other relevant standards.
Please attach a copy of any certificates referred to and state whether any of the certifications are suspended, pending or anticipated.
2.9.2 Quality assurance implementation
What procedures does your organisation have in place for identifying and recording non-compliant work (in terms of quality) and for subsequently implementing corrective and preventative actions (max. 100 words)?’
2.9.3 Quality accreditation changes
Please advise whether the quality accreditation status of your organisation has changed over the past 3 years. (Yes/No)
If yes, please also explain why (max. 100 words).
2.9.4 Environment and sustainability
Please provide full details of your organisation’s approach to environment and sustainability (max. 100 words). Please attach, if available, your organisation’s written environment and sustainability policy statement as an appendix.
2.10 Subcontractors, TUPE and Information sharing
2.10.1 Use of subcontractors
What is your organisation’s approach to the utilisation of subcontractors, and what measures does it put in place to effectively manage its supply chain (max. 200 words)?
Please refer to situations e.g., where sub-contract opportunities arise, and subsidiaries or divisions within your company have the capability to carry out the work, or an unexpected hike in demand requires calling on additional resources.
2.10.2 Risk management
Please provide details on how your organisation manages commercial and operational risk in its supply chain (max. 100 words).
2.10.3 Transfer of undertakings
Has your organisation previously been required to transfer staff under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246)? (Yes/No)
Please provide details of a recent occurrence of such a staff transfer, and how the implications were dealt with by your organisation (max. 100 words).
2.11 Insurance
Please confirm that you have the following insurances as a minimum. If not, please state whether or not you would be prepared to increase your policy levels if you are successful in this tender exercise:
Pubic Liability GBP 10m per incident
Contractors All Risk GBP 1m per incident (£500k if Lot 1 is not being applied for)
Professional Indemnity GBP 10m per incident (Lot 1 only)
Note that this is a Pass/Fail question.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Utilities Contracts Regulations (SI 2006 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:

22.11.2013