Tender for Soft FM Services London

Tender for Soft FM Services London

Barts Health NHS Trust is specifically seeking Soft Facilities Management Service providers who can deliver services and at the same time exploiting create and secure opportunities to consolidate rationalise and reconfigure service delivery arrangements to provide best value to the Trust without compromise to quality its patients.

United Kingdom-London: Facilities management services

2013/S 188-324530

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Barts Health NHS Trust
Procurement Department, 9 Prescot Street, Aldgate
For the attention of: Antoinette Dadzie
E1 8PR London
UNITED KINGDOM
Telephone: +44 2034165000
E-mail: tenders@bartshealth.nhs.uk

Internet address(es):

Address of the buyer profile: www.bartshealth.nhs.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: Health
I.3)Main activity

Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

BH-108-13 Provision of Soft FM Services.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
NUTS code UKI12

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Facilities management services. Canteen and catering services. Catering services. Cleaning services. Building-cleaning services. Office cleaning services. Portering services. Security services. Reception services. Help-desk services. Pest-control services. Food, beverages, tobacco and related products. Barts Health NHS Trust is specifically seeking Soft Facilities Management Service providers who can deliver services and at the same time exploiting create and secure opportunities to consolidate rationalise and reconfigure service delivery arrangements to provide best value to the Trust without compromise to quality its patients.
The FM Service provision is expected to expand during the lifetime of the contract to include sub- services without changing the character of the individual services described as follows;
Security, Reception and Help Desk Services
Domestic Services
Patient Catering Services
Retail Catering Services
Cleaning Services
Pest Control Services
Strategic Context
Barts Health NHS Trust has a turnover of GBP 1,25 billion and a workforce of 15 000, Barts Health is the largest NHS trust in the country, and one of Britain’s leading healthcare providers. We have six hospitals which deliver high quality compassionate care to the 2,5 million people of east London and beyond.
As the largest NHS Trust we have an obligation to seek efficiencies that are supportive of the broader NHS and health communities whilst securing best in class and improvements to patient care, we therefore have a significant drive to identify opportunities then to secure these in order to release resources back into our core activities, reinvestment into front line services is high on our agenda as well as improvements to back office efficiency and management optimisation.
This OJEU procurement relates to a range of the Trust’s Soft FM services as set out. The Project is intended to specifically result in an award of business in respect of the BARTS HEALTH current property portfolio however it is anticipated that changes will occur with disposals as well as possible future acquisitions of properties and in addition other property that may fall under the Trusts future responsibilities. BARTS HEALTH is committed to patient care excellence.
Our strategic long term view is one of securing very few or a single strategic partner that can act as both a catalyst and instrument for change to secure improvements year-on-year in the operational cost base and at the same time deliver our ambition of improvement to patient experience and quality of care.
II.1.6)Common procurement vocabulary (CPV)

79993100, 55500000, 55520000, 90910000, 90911200, 90919200, 98341120, 79710000, 79992000, 72253100, 90922000, 15000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The Trust provides general and specialist services to to an exceptionally high standard serving patients locally in London and patients from throughout the UK and abroad. Barts Health NHS Trust is seeking a Soft Facilities Management Service Provider to work with the Trust to deliver its Soft FM services to provide high quality value for money. In addition the Trust is seeking bids for one or more Lots as listed within the suite of OJEU Procurement documents and summarised below;
Barts Health NHS Trust is specifically seeking providers who can deliver services and at the same time exploiting create and secure opportunities to consolidate rationalise and reconfigure service delivery arrangements to provide best value to the Trust without compromise to quality its patients.
The FM Service provision is expected to expand during the lifetime of the contract to include sub- services without changing the character of the individual services described as follows;
Lot 1 – A single Lot for Soft FM service provision to include all services and categories described and as summarised below;
Security, Reception and Help Desk Services
Domestic Services
Patient Catering Services
Food, Beverages and related products Services
Cleaning Services
Pest Control Services
Helpdesk and Support Services
Lot 2 – A single Lot for the provision of Retail Catering Services
Strategic Context
Barts Health NHS Trust has a turnover of GBP 1,25 billion and a workforce of 15 000, Barts Health is the largest NHS trust in the country, and one of Britain’s leading healthcare providers. We have six hospitals which deliver high quality compassionate care to the 2,5 million people of east London and beyond.
As the largest NHS Trust we have an obligation to seek efficiencies that are supportive of the broader NHS and health communities whilst securing best in class and improvements to patient care, we therefore have a significant drive to identify opportunities then to secure these in order to release resources back into our core activities, reinvestment into front line services is high on our agenda as well as improvements to back office efficiency and management optimisation.
This OJEU procurement relates to a range of the Trust’s Soft FM services as set out. The Project is intended to specifically result in an award of business in respect of the BARTS HEALTH current property portfolio however it is anticipated that changes will occur with disposals as well as possible future acquisitions of properties and in addition other property that may fall under the Trusts future responsibilities. BARTS HEALTH is committed to patient care excellence.
Our strategic long term view is one of securing very few or a single strategic partner that can act as both a catalyst and instrument for change to secure improvements year-on-year in the operational cost base and at the same time deliver our ambition of improvement to patient experience and quality of care.
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Lot 1 – A single Lot for Soft FM service provision to include all services and categories

1)Short description

A single Lot for Soft FM service provision to include all services and categories described and as summarised below;
2)Common procurement vocabulary (CPV)

79993100, 55500000, 90910000, 55520000, 90911200, 90919200, 98341120, 79710000, 79992000, 90922000, 72253000, 15000000

3)Quantity or scope

Barts Health NHS Trust is specifically seeking providers who can deliver services and at the same time exploiting create and secure opportunities to consolidate rationalise and reconfigure service delivery arrangements to provide best value to the Trust without compromise to quality its patients.
The FM Service provision is expected to expand during the lifetime of the contract to include sub- services without changing the character of the individual services described as follows;
Lot 1 – A single Lot for Soft FM service provision to include all services and categories described and as summarised below;
Security, Reception and Help Desk Services
Domestic Services
Patient Catering Services
Cleaning Services
Pest Control Services
Helpdesk & Support Services
Food, Beverages and related products Services
Estimated value excluding VAT:
Range: between 25 000 000 and 30 000 000 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

The contract duration will be 36 months plus 2 extension periods of 12months
Lot No: 2 Lot title: Lot 2 – A single Lot for the provision of Retail Catering Services

1)Short description

A single Lot for the provision of Retail Catering Services
2)Common procurement vocabulary (CPV)

55520000

3)Quantity or scope

A single Lot for the provision of Retail Catering Services as described in the Trust PQQ document
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

The contract duration will be 36 months plus 2 extension periods of 12months

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Details will be provided within PQQ document to be issued on receipt of expressions of interest.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance
(b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established
(c) A statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
Details will be provided upon receipt of expressions of interest.
Minimum level(s) of standards possibly required: Details will be provided within PQQ document to be issued on receipt of expression of interest.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
(a) a list of the works carried out over the past 5 years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct
(b) a list of the principal deliveries effected or the main services provided in the past 3 years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: – where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, – where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work
(d) A description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities
(e) Where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body’s agreement, on the production capacities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate
(f) The educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work
(g) For public works contracts and public services contracts, and only in appropriate cases, an indication of the environmental management measures that the economic operator will be able to apply when performing the contract
(h) A statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last three years
(i) A statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract
(j) An indication of the proportion of the contract which the services provider intends possibly to subcontract
Details will be provided upon receipt of expressions of interest.
Minimum level(s) of standards possibly required:
Details will be provided within PQQ document to be issued on receipt of expression of interest.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 10
Objective criteria for choosing the limited number of candidates: A Pre-Qualification Questionnaire will be issued and evaluated to select those organisations best suited to tender.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

BH-108-13
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

25.10.2013 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=74473812

GO Reference: GO-2013925-PRO-5149773

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Barts Health NHS Trust
Deputy Trust Secretary, 5th Floor Aneurin Bevan House, 81 Commercial Road
E1 1RD London
UNITED KINGDOM
Telephone: +44 2070925202
Internet address: www.bartshealth.nhs.uk

Body responsible for mediation procedures

Barts Health NHS Trust
UNITED KINGDOM
Telephone: +44 2034165000

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:25.9.2013