Tender for Spoken Language Interpreting Service

This tender will identify a supplier to work with the internal service to provide upside capacity and out of hours provision for spoken language interpreter(s) that is compliant to the NHS Scotland Public Service Interpreters Competency Framework.

United Kingdom-Glasgow: Interpretation services

2013/S 180-310904

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Greater Glasgow and Clyde
Procurement Department, Glasgow Royal Infirmary, 84 Castle Street
For the attention of: Head of Procurement
G4 0SF Glasgow
UNITED KINGDOM
Telephone: +44 1412111232
E-mail: rebecca.burns@ggc.scot.nhs.uk

Internet address(es):

General address of the contracting authority: http://www.nhsggc.org.uk/

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10722

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

NHS Greater Glasgow and Clyde

NHS Lanarkshire

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Spoken Language Interpreting Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Glasgow and Clyde HB and Lanarkshire HB.
NUTS code UKM

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

NHS Greater Glasgow and Clyde is committed to providing equal access to healthcare for all service users, as outlined in its Tackling Inequalities Policy. The provision of interpreting services is a vital part of the ongoing work to ensure that everyone receives the best possible care. The NHSGGC interpreting service aims to provide an effective and efficient service for patients and staff.
The service is available for clinicians and service users across all services including Primary Care, Acute, out patient and in patient services, mental health services and all our independent contractors e.g. GPs, dentists, opticians and pharmacies. The service operates from 8.00am to 8.30pm, 7 days a week, with alternative procedures for out-of-hours. The service has been designed to meet the diverse needs of patients and clinicians and is taking into account the views of both service users and staff. The development of the service will continue to be informed by ongoing feedback from staff, clients and interpreters.
This tender will identify a supplier to work with the internal service to provide upside capacity and out of hours provision for spoken language interpreter(s) that is compliant to the NHS Scotland Public Service Interpreters Competency Framework to clients using NHS GG&C and NHS Lanarkshire services.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=278012

II.1.6)Common procurement vocabulary (CPV)

79540000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

II.2.2)Information about options

Options: yes
Description of these options: Option to extend for a maximum of thirty six (36 months)

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please refer to tender documents

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please refer to tender documents

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please refer to tender documents

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

GGC0121

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

28.10.2013 – 13:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: 5 years

VI.2)Information about European Union funds

VI.3)Additional information

All questions must be asked via the publiccontracts scotland portal atleast 5 working days prior to tender deadline.
(SC Ref:278012)

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The authority will incorporate a standstill period of a minimum of 11 calendar days at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Applicants have two working days from the notification of the award decision to request additional debriefing and that information will be provided a minimum of 3 working days before expiry of the standstill period. Such additional information should be requested from the address in section I.1.If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts (Scotland) Regulations 2006 provide for aggrieved parties who have been harmed or at risk of harm by breach of the rules to take action in a court of competent jurisdiction. Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into, the court may award only damages.

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:13.9.2013