Tender to Supply Employee Benefits Platform Software

Tender to Supply Employee Benefits Platform Software

Provision of a web-based benefits platform to support employee engagement, education and an enhanced overall employee benefit awareness within NWG.

United Kingdom-Durham: IT services: consulting, software development, Internet and support

2014/S 224-396739

Contract notice – utilities


Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Northumbrian Water Ltd
Abbey Road
Contact point(s): Procurement
For the attention of: Laura McMain
DH1 5FJ Durham
E-mail: laura.mcmain@nwl.co.uk

Internet address(es):

General address of the contracting entity: www.nwl.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity


I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting entity:

Employee Benefits Platform.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Durham.


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s):

Provision of a web-based benefits platform to support employee engagement, education and an enhanced overall employee benefit awareness within NWG.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Information about lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The web-based platform should be able to provide the following:
— An intuitive, interactive journey to guide employees simply through our range of employee benefits and their choices;
— Values and information on company benefits via links/docs within the site;
— The functionality for employees to select benefits via the system and provide payroll with reports to have the costs deducted via payroll;
— The ability to show the benefits of salary sacrifice and other key cause and effect tools to show outcomes for various benefits;
— The ability to send targeted messages to employees and specific groups based on events, promotion of benefits, changes in legislation or eligibility — via the web site, e-mails or text, and generated either manually or via automated triggers/events;
— The ability to host an on-line payslip and total reward statement;
— Management Information reports;
— Straight through processing via direct interfaces with providers, HR and payroll systems to facilitate robust data processing and streamlines system administration protocols;
— Single sign on capability via company systems and secure access from any web enabled device when outside of company systems, as well as offline support communications and tools.
The option will be included within the tender documents to provide a proposal for consultancy support. This can be provided as an optional extra or packaged with the web-based platform offering. Note: we will require all consultancy related work and costs to be detailed separately’.

II.2.2)Information about options

Options: yes
Description of these options: This contract will be an initial 5 year period with the option to extend for up to a further 2 years.

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 84 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

This will be advised in the tender documents.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

This will be advised in the tender documents.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

This will be advised in the tender documents.

III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting entity:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

18.12.2014 – 16:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender

IV.3.7)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: