Tender to Supply Business Management System

Tender to Supply Business Management System

Scottish Water is looking to transform how we manage and continually improve our business management system by procuring a new cloud based digital business management solution.

United Kingdom-Glasgow: IT software package

2020/S 209-511891

Contract notice – utilities

Supplies

Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Official name: Scottish Water
Postal address: 6 Buchanan Gate
Town: Glasgow
NUTS code: UKM SCOTLAND
Postal code: G33 6FB
Country: United Kingdom
Contact person: Katherine Darroch
E-mail: katherine.darroch@scottishwater.co.uk
Telephone: +44 1414830745
Internet address(es):
Main address: https://www.scottishwater.co.uk/

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-Glasgow:-IT-software-package./377VQ9BKJ7
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.delta-esourcing.com/tenders/UK-title/377VQ9BKJ7
Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity

Water

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Business Management System (BMS)

 

Reference number: SW20/TI&T/1304

II.1.2)Main CPV code

48517000 IT software package

II.1.3)Type of contract

Supplies

II.1.4)Short description:

Scottish Water has an integrated business wide management system used to manage and continually improve Scottish Water’s business critical processes, controls and regulated activities. Scottish Water’s business management system and quality management practice is essential to the avoidance of regulatory penalties. Scottish Water is looking to transform how we manage and continually improve our business management system by procuring a new cloud based digital business management solution to support all of our key business areas and the ISO/regulated processes.

 

II.1.5)Estimated total value

Value excluding VAT: 600 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description

II.2.3)Place of performance

NUTS code: UKM SCOTLAND
Main site or place of performance:

SCOTLAND.

 

II.2.4)Description of the procurement:

 

Scottish Water has an integrated business wide management system used to manage and continually improve Scottish Water’s business critical processes, controls and regulated activities. Scottish Water’s business management system and quality management practice is essential to the avoidance of regulatory penalties.Scottish Water is looking to transform how we manage and continually improve our business management system by procuring a new cloud based digital business management system to support all of our key business areas and the ISO/regulated processes.Scottish Water currently uses EQS to support our business management system. EQS is used by circa. 2000 users within the organisation but is now end of life and no longer meets our business requirements. In order for Scottish Water to meet our business best practice aspirations Scottish Water require a new organisation wide business management IT system that will enable us to perform safety, operational, risk and quality management. For each of these functional areas the IT system will need to provide the following capabilities including ISO certification management, action management, document control and policy management, audit management, change of control, business process automation, remote and mobile access via browser or native app, training and competency management, incident management and reporting including smart forms, operational risk management including bowtie visualisation, performance monitoring, business intelligence, analysis and dashboard and configurable to Scottish Water’s organisational processes and requirements.

Key tender requirements:

The Business Management System must be scalable, user friendly, have seamlessly integrated features, be functionally rich and be capable of being deployed across Scottish Water to enable the management and improvement of safety, operational risk, energy, asset and quality management as well as the requirements of any international standards Scottish Water employ.

In addition the successful bidder must be able to demonstrate the following:

• clear low risk transition plan to allow migration of current data from EQS and the existing H& S information system;

• willingness to collaborate with our Digital Strategic Partner’s, currently Capgemini UK Ltd and Atos IT Services Ltd;

• ability to provide high quality training to allow effective and efficient adoption of the new system by circa 2 000 users;

• where the system does not meet all the H&S requirements bidders must be able to demonstrate how their systems will integrate to the existing system as this will be maintained. Where two systems must be maintained the additional costs associated with this will be factored into the bid to reflect the increased complexity of the digital estate and the potentially reduced user experience;

• interface with current and future systems in Scottish Water including to our Lab Automation Platform LIMS and other key SW systems;

• easy to use user interface and experience which maximises user productivity.

 

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 600 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Up to 3 x 1 year extension options.

 

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The PQQ documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage https://scottishwater.delta-esourcing.com and though the Response Manager Section using the following access code: 377VQ9BKJ7

 

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.2)Economic and financial standing

Minimum level(s) of standards possibly required:

Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documents. Financial standing relevant to the anticipated contract value will be determined by Scottish Water based on the response to the pre-qualification questionnaire and any further financial checks deemed necessary.

 

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.6)Deposits and guarantees required:

Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security.

 

III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

All prices quoted shall be in Sterling (UK) and all payments shall be made in Sterling (UK). Payment shall be made on the basis of completed services in accordance with the agreed contract rates, schedules and conditions of contract.

 

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract.

 

III.2)Conditions related to the contract

III.2.2)Contract performance conditions:

Bidders must comply with modern slavery act and operate an ethical supply chain.

 

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Negotiated procedure with prior call for competition

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 20/11/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

 

Scottish Water will not accept the ESPD. We will only accept a completed Scottish Water PQQ document. This notice does not preclude Scottish Water from issuing other notices for specific requirements. Responses to the OJEU Notice will be evaluated and only successful applicants following PQQ evaluation will be invited to submit a tender. Scottish Water reserves the right to divide the scope of the contract into lots at tender and contract award stages as it deems appropriate. Applicants who fail to supply all of the information requested in response to this notice or any resulting tender exercise may risk elimination.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://scottishwater.delta-esourcing.com/tenders/UK-UK-Glasgow:-IT-software-package./377VQ9BKJ7

To respond to this opportunity, please click here:

https://scottishwater.delta-esourcing.com/respond/377VQ9BKJ7

Go reference: GO-20201022-PRO-17261415

 

VI.4)Procedures for review

VI.4.1)Review body

Official name: Glasgow Sheriff Court
Postal address: 1 Carlton Place
Town: Glasgow
Postal code: G5 9TW
Country: United Kingdom
Telephone: +44 1414298888

VI.4.2)Body responsible for mediation procedures

Official name: Scottish Water
Postal address: 6 Buchanan Gate
Town: Glasgow
Postal code: G33 6FB
Country: United Kingdom
Telephone: +44 8000778778

VI.4.4)Service from which information about the review procedure may be obtained

Official name: Scottish Water
Postal address: 6 Buchanan Gate
Town: Glasgow
Postal code: G33 6FB
Country: United Kingdom
Telephone: +44 8000778778

VI.5)Date of dispatch of this notice:

22/10/2020