Tender to Supply Legal Case Management System to Harrow Council

Tender to Supply Legal Case Management System to Harrow Council

HB Public Law are the in-house providers of legal services across Harrow Council and a number of other client local authorities.

United Kingdom-Harrow: Software package and information systems

2020/S 046-109641

Contract notice

Supplies

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Harrow Council
Postal address: Civic Centre
Town: Harrow
NUTS code: UK
Postal code: HA1 2XY
Country: United Kingdom
Contact person: Ms Caroline Pereira
E-mail: caroline.pereira@harrow.gov.uk
Telephone: +44 2084168955
Internet address(es):Main address: http://www.harrow.gov.uk

Address of the buyer profile: http://www.harrow.gov.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.londontenders.org
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.londontenders.org

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Legal Case Management System Solution

Reference number: DN453305

II.1.2)Main CPV code

48000000

II.1.3)Type of contract

Supplies

II.1.4)Short description:

HB Public Law are the in-house providers of legal services across Harrow Council and a number of other client local authorities. The client service is looking to purchase and implement a new legal case management system on which to operate manage and report on its business as usual functions. It is important that any future system falls in line with Harrow Councils IT strategy as a platform and this requires hosting in the cloud as a Software as a Service solution.

The provision of implementing a legal case management system to store all information and documents relating to confidential legal matter. The authority wishes to maximise the efficiencies that can be gained from the use of electronic solutions supported in the cloud; achievable business process improvements, on-line time recording, electronic invoicing and financial reporting and real time management information.

The supplier shall manage the migration of the solution from the existing software to provide a seamless transition on behalf of the authority to ensure that business as usual continues uninterrupted. And continued support of the solution following go-live.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

The provision of implementing a legal case management system to store all information and documents relating to confidential legal matter. It is important that any future system falls in line with Harrow Councils IT strategy as a platform and this requires hosting in the cloud as a Software as a Service solution. The authority wishes to maximise the efficiencies that can be gained from the use of electronic solutions supported in the cloud; achievable business process improvements, on-line time recording, electronic invoicing and financial reporting and real time management information. It is important that key workflows are supported by the system such as time recording, document management, emailing and court bundling.

The solution should allow accessibility for the clients using the service, with the ability to determine and control the right level of interaction and access. This interaction must allow the client to both view case detail, comment on issues raised as well as access and see billing and reporting on a case by case basis.

The supplier shall manage the migration of the solution from the existing software to provide a seamless transition on behalf of the authority to ensure that business as usual continues uninterrupted. And continued support of the solution following go-live.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84
This contract is subject to renewal: no
II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.5)Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 06/04/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: Harrow Council
Postal address: Civic Centre
Town: Harrow
Postal code: HA1 2XY
Country: United Kingdom
E-mail: caroline.pereira@harrow.gov.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

02/03/2020