The Westminster Way 2.0 Cultural Change Programme

The Westminster Way 2.0 Cultural Change Programme

We are open to ideas and seeking a strategic partner that will bring innovation, ambition and forward thinking approaches in helping us design and enable a long lasting cultural change programme.

United Kingdom-London: Human resources management consultancy services

2020/S 027-063409

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Westminster City Council
Postal address: 64 Victoria Street
Town: London
NUTS code: UKI
Postal code: SW1E 6QP
Country: United Kingdom
Contact person: Olubunmi Akinmade
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


The Westminster Way 2.0 Cultural Change Programme

Reference number: prj_WCC_15204

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Westminster City Council (‘the Authority’) is seeking to appoint a strategic partner to help us build upon the work we have already embarked upon in instilling the Westminster Way. We are open to ideas and seeking a strategic partner that will bring innovation, ambition and forward thinking approaches in helping us design and enable a long lasting cultural change programme.

The programme would be delivered in 2 phases:

— Phase 1 is the discovery phase consisting of diagnostics, analysis and engagement, and

— Phase 2 comprises of design, communication and delivery of the programme following on from the insights from Phase 1.

Interventions identified in Phase 2 would be delivered by the strategic partner as well as additional organisations chosen through separate procurement exercises.

II.1.5)Estimated total value

Value excluding VAT: 1 300 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI
Main site or place of performance:

Various locations within the UK.

II.2.4)Description of the procurement:

The programme would be delivered in 2 phases as follows;

Phase 1: Diagnostics, analysis and engagement

A. Diagnostics and analysis:

— understand the current culture,

— establish the difference between espoused culture and lived experience,

— carry out a culture gap analysis in order to tailor required interventions,

— identify the step change from the ‘as is’ to the ‘to be’,

— identify how success will be measured.

B. Engagement and modelling:

— bring the vision to life,

— work with us to define a shared purpose,

— create a movement and identify key influencers at all levels.

Phase 2: Design, communication and delivery:

A. Co-design/collaboration:

— identify and co-design the programme of interventions,

— collaborate with key stakeholders to identify solutions,

— launch and post-launch engagement strategy.

B. Inclusive Design and delivery:

— design the programme to cater to the diverse needs of the organisation,

— ensure all delivery is innovative, engaging, interactive and centred on the Westminster Way.

C. Reflection and continual improvement:

— robust evaluation of the suggested programme and activities on long-lasting culture change, with a clear demonstration of return on investment,

— pre, during and post evaluation and review of the programme of activities.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 1 300 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 7
Objective criteria for choosing the limited number of candidates:

The 7 highest scoring candidates subject to the candidates meeting a minimum standard.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

The option to extend for periods up to a further 36 months. The total contract value, if the extensions are taken, ranges from 600 000 GBP to 1 300 000 GBP.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

During Phase 2, the strategic partner would be required to collaborate with additional partner(s) to design and deliver any required interventions such as engagement activities, workshops and capability building sessions.

The Council would welcome consortia bids.

There will be a supplier session on 20.2.2020 — details in the tender pack.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.5)Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 178-433651

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 09/03/2020
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 18/03/2020

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Shortlisted applicants will be invited to submit an initial tender. This will be evaluated in line with the evaluation criteria set out in the procurement documents. A further shortlist of tenderers may be invited to participate in negotiation.

To register an expression of interest go via the eProcurement portal CapitalESourcing —

To view details of the opportunity and any modifications please click the following link and enter your username and password:

Or browse as follows:

— connect to

— enter your username and password,

— go to published opportunities,

— click on the project title ‘Westminster Way Cultural Change Programme’ to view details.

Is if free to register on the site.

The full list of all current opportunities can always be accessed at:

VI.4)Procedures for review

VI.4.1)Review body

Official name: Procurement Services, Westminster City Council
Postal address: 64 Victoria Street
Town: London
Postal code: SW1E 6QP
Country: United Kingdom

VI.4.2)Body responsible for mediation procedures

Official name: Centre for Effective Dispute Resolution
Postal address: International Dispute Resolution Centre, 70 Fleet Street
Town: London
Postal code: EC4Y 1EU
Country: United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

This authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Such additional information should be requested from the address in Section I.1) If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Where a contract has not been entered into the court may order the settling aside of the award decision or order the authority to amend any document and may award damages.

VI.4.4)Service from which information about the review procedure may be obtained

Official name: HM Courts and Tribunal Service
Postal address: Tribunal Service High Court, Royal Courts of Justice, The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
Telephone: +44 2079476000Internet address:

VI.5)Date of dispatch of this notice: