Tourism Business Case Studies

Tourism Business Case Studies

VisitEngland seeks 1, 2 suppliers to deliver 10 tourism business case studies with production, project management and videography services.

Covid-19 Best Practice Case Studies – Tourism Business

Contract summary



  • Business services: law, marketing, consulting, recruitment, printing and security – 79000000

Location of contract

Any region

Value of contract

£25,000 to £50,000

Procurement reference


Published date

20 November 2020

Closing date

3 December 2020

Closing time


Contract start date

4 January 2021

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Restricted procedure

Contract is suitable for SMEs?


Contract is suitable for VCSEs?





VisitEngland seeks 1, 2 suppliers to deliver 10 tourism business case studies with production, project management and videography services. The opportunity is advertised in 2 lots, to be evaluated separately.
During these challenging times, the tourism industry has been one of the hardest hit sectors. VisitEngland has been very successful in providing easy to navigate guidance and sign-posting to resources via our website. As part of the development of the resources on the Business Advice Hub COVID-19 pages, this project will provide a series of case studies that tell the stories of small to medium sized tourism business across England that have survived, adapted, diversified and created resilience for their business.

The case studies will reflect the emotional and practical stories of the businesses and their owners and how they rose to the challenges that faced them. Other SME tourism businesses will be able to relate to the case studies and find useful and relevant take-outs.

The contract(s) is(are) expected to begin in January 2021 and end in March 2021.

3.Tender process followed
This opportunity is being advertised as a sub-OJEU, restricted tender process. Bids will be evaluated in accordance with the methodology shared in this document and will be awarded to the most economically advantageous tender for each Lot.
Bidders are asked to submit the evaluation criteria evidence in answer to the requirements in either Lot 1 or Lot 2 as they choose. Bidders may choose to submit responses to both Lots, but must be aware that scoring the most economically advantageous tender for either Lot is not a guarantee that the second Lot will be awarded to them.

This Invitation To Tender, along with all other tender documentation, is being made available without restriction and with full direct access free of charge from the date of publication. It is available via VisitEngland’s free-to-register eSourcing platform: Delta, accessible at Should a tenderer encounter technical issues with this platform, the Delta eSourcing Helpdesk number and email are: +44 (0) 845 270 7050, email

The criteria weight split between the Technical and Financial submission is 70% 30%. the detailed evaluation criteria and methodology are included in the attached tender documentation.


More information


Additional text
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.


How to apply


Follow the instructions given in the description or the more information section.


About the buyer


Contact name

Alejandra Arroyo


151 Buckingham Palace Road