Tower Hamlets Community Surgical Aftercare Services – Open Tender

Tower Hamlets Community Surgical Aftercare Services – Open Tender

The service will be provided locally in the community with at least 1 operating surgical aftercare service being provided in each of the 8 Local Authority LAPs and electoral boundaries in Tower Hamlets.

Reference number:0055

Deadline date:24/10/2014

This deadline is for…

Contract value:£500,000 – £578,000

Location where the contract is to be carried out:Regent’s Park

Name of the buying organisation:NEL Commissioning Support Unit

Original source URLhttps://www.supplying2nhs.com/procontract/healthservice/supplier.nsf/frm_opportunity?OpenForm&contract_id=CONTRACT-9LSE-25TNNI

Description of the contract

The Surgical Aftercare service provides an opportunity for adults to receive care in the community. The service will be provided locally in the community with at least 1 operating surgical aftercare service being provided in each of the 8 Local Authority LAPs and electoral boundaries in Tower Hamlets (as outlined in the map above). There is a preference to have more than 1 operating site in each LAP but this is not essential. The service will be procured as 1 tender with one contract being awarded to provide services across each of the 8 LAPs in Tower Hamlets. This model will provide local, accessible and integrated services that are aligned with providers within the health and social care economy. The aim of the service is to: · Provide surgical aftercare services in the local community · Build on the local LAP model to ensure that services are localised, convenient, integrated and easily accessible for patients. · Provide a robust patient- focused and high quality service The Surgical Aftercare service is for the removal of sutures and general wound care following a hospital procedure where: · The operation was performed as a consequence of a referral to or on-going care by hospital services, · It is either inconvenient for or undesirable for the patient to attend at hospital. This would include follow-up of patients from A&E or the Walk In Centre. In order to ensure equity of access to surgical aftercare services, the provider is expected to provide all services to the population (both adult and children) in each of the 8 Local Authority LAPs and electoral boundaries in Tower Hamlets who are registered with a Tower Hamlets GP. The service needs to be local and assessable and provided at least in 1 or multiple sites across each of the LAPs. The provider is required to organise their own suitable premises and to obtain the necessary permissions to deliver the service at this site. They are funded to provide: · Episodes of suture removal · Episodes of clip removal · Episodes of other removal · Episodes of wound care The service includes the following: · Each LAP will be funded per patient attendance and per procedure carried out (as outlined in this service specification) · Services must be provided by trained, community based practitioners with the appropriate equipment. Interdependencies Providers of Surgical Aftercare services will need to work closely and in an integrated manner with a wide range of different health care professionals. This includes but is not limited to GPs, community health services (such as district nurses), local hospitals and walk in centres. Patient care notes will also need to be shared in a timely and reliable manner to the practice where the patient is registered (as outlined in section 3.14- Patient monitoring and record keeping). Referral criteria · Patients must be registered with a GP in Tower Hamlets · Providers will be expected to provide routine surgical aftercare services listed in section 3.2 for children and adults · Referrals will be made via the hospital, walk in centre or patient GP practice Exclusion criteria · Certain category of suture removal can be omitted by mutual agreement · Complex wounds where the hospital will provide treatment for the patient in an outpatient setting · Housebound patients · Complex Plastic wounds Onward referral for advice/ escalation · There is currently not a limit on the number of episodes allowable per patient. Complicated surgical aftercare/ wound care can be referred to the GP for advice (referral to a GP is for advice and not for dressing the wound or taking over the wound management) · If the wound does not heal after treatment and dressing, the patient can be referred to the GP for advice (referral to a GP is for advice and not for dressing the wound or taking over the wound management) · The provider is responsible for assessing for signs of wound infection and managing appropriately (i.e. prescribe ABx). In clinically appropriate cases, the provider can refer to the GP or A&E for advice depending in severity. Except in exceptional circumstances resulting in an onward referral to a GP or A&E, the surgical aftercare provider will take complete responsibility for the management of wound care and infection Patient monitoring/ record keeping Providers will be required to organise an electronic record keeping information exchange system. As a minimum, it will be required to record information on surgical aftercare/ wound care services that have been provided and source of referral as part of the patient care notes. Also, to record key performance activity to be reported to the CCG (see key KPI for the service in section 9). Patient care notes are to be provided in a timely and reliable manner to the practice where the patient is registered. The frequency and method of information transfer is to be agreed with the GP practice.

 

Documents

Classification of the contract

85000000Health and social work services

85100000Health services

85140000Miscellaneous health services

85144000Residential health facilities services

85323000Community health services

Additional information

Contract type:Services – 25

Is it a framework agreement?No

Is this contract related to a programme of funding?No

Contract will be awarded based on:Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract:05/01/2015 – 31/12/2018

Who to contact

Contact nameTracey Orekoya

Organisation nameNEL Commissioning Support Unit

Address5th Floor, Stephenson House, 75 Hampstead Road, London, Greater London, NW1 2PL

Telephone02036882482

Extension number:

Fax

How to apply

You must register (as a supplier) on the https://www.supplying2nhs.com site to express an interest and submit a PQQ, if you are already registered you will not need to register again, simply use your existing username and password. You must log in, search for opportunities to find this tender and express an interest. Once expressed interest, you will be able to view the issued PQQ and start your response wizard. All PQQ responses must be uploaded and submitted to the Pro-contract e-tendering suite by the return date; responses can be submitted any time before the closing date and time. Bidders will be able to submit their response as a draft and then submit a final version before the deadline. Commissioners can only see the submission after the PQQ deadline and they will only see the final version submitted. The e-tendering suite for tender closes on the relevant PQQ deadline and does not permit any submissions after the PQQ submission deadline. Please ensure that you allow yourself plenty of time when responding to this PQQ prior to the closing date and time, especially if you have been asked to complete the PQQ online questionnaire and upload documents. If you experience any technical difficulties, please contact the Due-North’s customer support desk by calling 01670597136 or email support@due-north.com The PQQ will be accessible to all bidders who express an interest for this tender via Pro-contract e-tendering portal ((https://www.supplying2nhs.com). All potential bidders wishing to bid for the Mental Health Community Residential Rehabilitation Service must respond to the PQQ before the deadline stated in the PQQ. The Contracting Authority reserves the right not to consider any submission received after the specified deadline.