Transformation Partner for Community Led Support in Adult Social Care – Cheshire
Engaged staff and improved morale – Through innovation in practice, embed within teams of practitioners a strong culture of strengths based, person centred working and promotion of independence, choice and control.
What Cheshire West & Chester want to achieve through development of enhanced community led support services:
- Engaged staff and improved morale – Through innovation in practice, embed within teams of practitioners a strong culture of strengths based, person centred working and promotion of independence, choice and control; An approach that looks first to the person’s own strengths and gifts, their social capital and the community around them. This should include work with teams supporting adults with complex needs, older people, the Intermediate Tier Services including the Integrated Home First Team, the Transitions service and Learning Disability and Mental Health services.
- Co-production – Involve the voluntary sector, other partners, community groups and local people in collaborating together to develop new ways of working. The expectation is that the successful provider will ensure Co-production within the nine care communities in Cheshire West & Chester is at the heart of this work and partners from the voluntary sector as well as local community groups and individuals need to be involved and kept informed as much as possible.
- Greater Efficiency – Streamline working processes and paperwork, devolving decision making to teams whilst strengthening responsibility and ownership of changes. An asset-based conversation between the practitioner and the person is essential but, to be effective, does need to be supported by the process and systems around it. This includes considering the language used, the information recorded and the process that follows.
- Easier Access – Explore new ways of managing demand that may involve setting up ‘community hubs’ in partnership with local people and organisations where people can have face to face discussions within their community and seek guidance and information and which may result in a proportionate assessment.
- Better outcomes and experiences for local people – measured and quantified through an evidence based approach to reporting and evaluation. Determining the impact of the work will be based on clarity around the desired outcomes and definitions of success.
- Financial Benefits – evidenced based information on cost avoidance through demand management – preventing reducing and delaying the needs for formal care and in year budget savings as a result of this approach.
- Leadership development – Work on site with those in leadership roles to consider the behaviours and approaches to instilling a culture of trust and empowerment whilst ensuring core duties are fulfilled.
- Shared Learning – Facilitate networking events and peer forums with other areas who are on the strength based journey in a structured way to enable shared learning and development
- Links with Commissioning – Undertake some dedicated work with the commissioning service and cross-site work to explore how commissioning needs to change to reflect a community and asset led approach.
- Partnership working – the opportunity to expand the work programme to include health and other appropriate partners recognizing this will involve additional cost.
- Enhanced communications – Support delivery of communication with a range of audiences that describe the changes to be embarked on, and manage the expectations that people will have. How this is done, the branding and use of language is a vital element to get right.
- Programme of work to be delivered consistently over a 3 year period
- A minimum of 90 days dedicated work with 75% of those carried out on site. This will be reviewed and negotiated in light of the Covid pandemic and the need for social distancing.
- 4 networking events during the course of the programme and access to other networking mechanisms.
Estimated contract dates
Expression of interest window
From 08/03/2021 16:30 to 26/03/2021 10:00