Translation, Interpretation and Transcription Service

Translation, Interpretation and Transcription Service

London Borough of Lewisham. Reference number: Contract-040884

Deadline date: 16/04/2012

This deadline is for… receipt of expressions of interest to receive a pre-qualification questionnaire

London Borough of Lewisham

Location where the contract is to be carried out: Inner London

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: London Borough of Lewisham


Description of the contract

Lewisham is looking to re-tender this contract for a managed translation, transcription and interpretation service. This service will be utilised across the borough including: customer services, social services and schools. In the last year Lewisham Council had approximately 1,100 Face to Face, 500 telephone, 100 transcription and 50 BSL requests. The most frequently requested languages in that time were: French, Polish, Vietnamese, Mandarin, Somali, Turkish, Tamil, Bulgarian, Albanian and BSL. The managing supplier will provide a single point of contact for Lewisham and will be encouraged to source and guarantee sub-contractors to provide specialist types of service and skills where required. The procurement will follow a standard restricted procedure with an anticipated contract award date in September 2012. Interested suppliers expressing an interest will be sent a business questionnaire, which must be completed and returned with the appropriate supporting information no later than 17:00 hrs on Monday 23rd April 2012. The successful managing supplier will be appointed on the basis of experience, capability to provide services, quality & safety standards, financial standing, equal opportunities, and environmental practices. Responses will be evaluated and then shortlisted and those on the shortlist will be invited to tender. Smaller suppliers are encouraged to respond to this advertisement; contact details will be captured and shared with suppliers that can provide the managed service in order to develop a supply chain of specialist providers.



Classification of the contract

79530000 Translation services


Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 16/10/2012 – 15/10/2015


Who to contact

Contact name Mike Hurst

Address Procurement Team, 3rd Floor, Lewisham Town Hall, Catford, London, SE6 4RU

Telephone 020 8314 6556

Extension number:

Fax 020 8314 3092


How to apply

To express interest and receive further details and a pre-qualification questionnaire (PQQ) please e-mail