Translation Services Tender East of England

Translation Services Tender East of England

A multi-provider framework agreement, on behalf of INTRAN, for the provision of Interpreting, Lipspeaking, Translation and Related Communication Services in the Eastern region and surrounding counties.

UK-Norwich: translation services

2012/S 208-342503

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Norfolk County Council
Room 701, County Hall, Martineau Lane,
For the attention of: Mrs Julie Ward
NR1 2DH Norwich
UNITED KINGDOM
Telephone: +44 1603223342
E-mail: professionalservices@norfolk.gov.uk

Internet address(es):

General address of the contracting authority: www.norfolk.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Norfolk Constabulary
Operations and Communications Centre, Jubilee House, Falconers Chase,
NR18 0WW Wymondham
UNITED KINGDOM

Norfolk and Suffolk NHS Foundation Trust
St Clements Hospital, Foxhall Road
IP3 8LS Ipswich
UNITED KINGDOM

Norfolk and Suffolk Probation Trust
Centenary House, 19 Palace Street
NR3 1RT Norwich
UNITED KINGDOM

North Norfolk District Council
Council Offices, Holt Road,
NR27 9EN Cromer
UNITED KINGDOM

Norwich City College
Ipswich Road
NR2 2LJ Norwich
UNITED KINGDOM

Norfolk and Norwich University Hospital NHS Foundation Trust
Colney Lane
NR4 7UY Norwich
UNITED KINGDOM

Norfolk Drug and Alcohol Action Team
Room 303, County Hall, Martineau Lane,
NR1 2DH Norwich
UNITED KINGDOM

Norfolk Community Health and Care
Elliot House, 130 Ber Street,
NR1 3FR Norwich
UNITED KINGDOM

Cambridgeshire County Council
Shire Hall, Castle Hill
CB3 0AP Cambridge
UNITED KINGDOM

Bedfordshire County Council
Borough Hall, Cauldwell Street,
MK42 9AP Bedford
UNITED KINGDOM

Wherry Housing Association
6 Central Avenue, St Andrews Business Park
NR7 0HR Norwich
UNITED KINGDOM

West Suffolk NHS Foundation Trust
West Suffolk Hospital, Hardwick Lane
IP33 2QZ Bury St Edmunds
UNITED KINGDOM

Thetford Academy
North Campus & Administrative Centre, Croxton Road
IP24 1LH Thetford
UNITED KINGDOM

Priory Centre
Priory Centre, Priory Plain,
NR30 1NW Great Yarmouth
UNITED KINGDOM

Victory Housing Trust
Tom Moore House, Cromer Road,
NR28 0NB North Walsham
UNITED KINGDOM

Suffolk Constabulary
Police Headquarters, Martlesham Heath,
IP5 3QS Ipswich
UNITED KINGDOM

South Norfolk District Council
South Norfolk House, Swan Lane
NR15 2XE Long Stratton
UNITED KINGDOM

SeVA (Sexual Violence Alliance)
Community Workshop, Music House Lane
NR1 1QL Norwich
UNITED KINGDOM

Saffron Housing Trust
Saffron Barn, Swan Lane
NR15 2XP Long Stratton
UNITED KINGDOM

The Queen Elizabeth Hospital Kings Lynn NHS Trust
Gayton Road
PE30 4ET King’s Lynn
UNITED KINGDOM

Norwich Mind
50 Sale Road
NR7 9TP Norwich
UNITED KINGDOM

Norwich City Council
City Hall
NR2 1NH Norwich
UNITED KINGDOM

Suffolk County Council
Endeavor House, 8 Russell Road
IP1 2BX Ipswich
UNITED KINGDOM

Breckland District Council
The Guildhall
NR19 1EE Dereham
UNITED KINGDOM

Broadland District Council
Thorpe Lodge, 1 Yarmouth Road
NR7 0DU Thorpe St Andrew
UNITED KINGDOM

Broadland Housing Association
NCFC, Jarrold Stand, Carrow Road
NR1 1HU Norwich
UNITED KINGDOM

Cambridgeshire and Peterborough Probation Trust
Second Floor, Godwin House, George Street
PE29 3BD Huntingdon
UNITED KINGDOM

City Academy Norwich
299 Bluebell Road
NR4 7LP Norwich
UNITED KINGDOM

East Coast Community Healthwatch CIC
Beccles House, 1 Common Lane North
NR34 9BN Beccles
UNITED KINGDOM

Essex County Council
County Hall, Market Road
CM1 1QH Chelmsford
UNITED KINGDOM

Essex Probation Service
Cullen Mill, 49 Braintree Road
CM8 2DD Witham
UNITED KINGDOM

Flagship Housing Trust
Keswick Hall
NR4 6TJ Norwich
UNITED KINGDOM

Forest Health District Council
District Offices, College Heath Road
IP28 7EY Mildenhall
UNITED KINGDOM

Freebridge Community Housing
Juniper House, Austin Street
PE30 1DZ King’s Lynn
UNITED KINGDOM

Great Yarmouth Borough Council
Town Hall, Hall Plain,
NR30 2QF Great Yarmouth
UNITED KINGDOM

East Coast Community Healthcare
1st Floor, Herbert Matthes Block, Northgate Hospital, Northgate Street
NR30 1BU Great Yarmouth
UNITED KINGDOM

Gyros
144B King Street
NR30 2PQ Great Yarmouth
UNITED KINGDOM

Hertfordshire County Council
County Hall, Pegs Lane
SG13 8DQ Hertford
UNITED KINGDOM

James Paget University Hospital NHS Foundation Trust
Lowestoft Road, Gorleston
NR31 6LA Great Yarmouth
UNITED KINGDOM

Borough Council of King’s Lynn & West Norfolk
Kings Court, Chapel Street
PE30 1EX King’s Lynn
UNITED KINGDOM

NHS Norfolk and Waveney
Lakeside 400, Old Chapel Way, Broadland Business Park, Thorpe St Andrew,
NR7 0WG Norwich
UNITED KINGDOM

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

NCCT40125 Provision of Interpretation, Lip-Speaking and Translation Services.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: UK-East Anglia.
NUTS code UKH1

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 14
Duration of the framework agreement

Duration in months: 48
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 7 500 000,00 and 12 000 000,00 GBP

II.1.5)Short description of the contract or purchase(s)

A multi-provider framework agreement, on behalf of INTRAN, for the provision of Interpreting, Lipspeaking, Translation and Related Communication Services in the Eastern region and surrounding counties.
II.1.6)Common procurement vocabulary (CPV)

79530000, 79540000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

No guarantee of business is given. The minimum figure below assumes that INTRAN and its members who have indicated an intention to use the framework do so. The maximum figure is based on very widespread take-up of new INTRAN Members.
Estimated value excluding VAT:
Range: between 7 500 000,00 and 12 000 000,00 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Starting 1.7.2013. Completion 30.6.2017

Information about lots

Lot No: 1 Lot title: Lot 1 – British sign language and Lipspeaking

1)Short description

— British Sign Language Interpreting,
— Lip-speaking.
More information is contained in the Pre-Qualification Questionnaire.
2)Common procurement vocabulary (CPV)

79530000, 79540000

3)Quantity or scope

As detailed in the pre-qualification questionnaire.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Lot 2 – Face to Face Interpreting (English/foreign language), and telephone interpreting on appointment

1)Short description

— Face-to-face interpreting into foreign languages.
— Telephone interpreting on appointment with a named interpreter.
— Translations in police stations (following interviews such as for witness statements).
More information is contained in the Pre-Qualification Questionnaire.
2)Common procurement vocabulary (CPV)

79530000, 79540000

3)Quantity or scope

As detailed in the pre-qualification questionnaire.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 3 Lot title: Lot 3 – Telephone Interpreting

1)Short description

— Telephone interpreting worldwide and in the UK.
More information is contained in the Pre-Qualification Questionnaire.
2)Common procurement vocabulary (CPV)

79530000, 79540000

3)Quantity or scope

As detailed in the pre-qualification questionnaire.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 4 Lot title: Lot 4 – Written Translations including Braille

1)Short description

— Written Translation.
— Braille.
More information is contained in the Pre-Qualification Questionnaire.
2)Common procurement vocabulary (CPV)

79530000, 79540000

3)Quantity or scope

As detailed in the pre-qualification questionnaire.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

The authority will contract with a single entity. In the case of a consortium bid, the authority will require the consortium members to form a legal entity post award.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As detailed in the Invitation to Tender.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As detailed in the Pre-Qualification Questionnaire.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As detailed in the Pre-Qualification Questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 26
Objective criteria for choosing the limited number of candidates: See the Pre-qualification questionnaire. Subject to the detailed information therein, 8 Candidates per Lot for each Lot 1 and 2 and 5 Candidates per Lot for each Lot 3 and 4, will be invited to tender.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

NCCT40125
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

29.11.2012 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

1) The duration fo the framework will be 4 years.
2) The framework will be divided into 4 lots. See further details in PQQ.
3) Users will be able to run mini competitions under the framework.
4) A Bidders day will be held in Norwich on the 7.11.2012 at 10:00 to 12:00
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Norfolk County Council will incorporate a standstill period at the point information on the proposed award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of ten calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Public Contracts Regulations 2006 (SI2006 No. 5) (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:24.10.2012