Transport for London Occupational Health Tender

Transport for London Occupational Health Tender

Clinical staff work closely with managers across the business and external consultants to ensure that staff members continue to meet regulatory compliance for operational roles.

United Kingdom-London: Company health services

2018/S 247-569809

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Transport for London
14 Pier Walk, North Greenwich
SE10 0ES
United Kingdom
Contact person: Mr Sidharth Narayanan
Telephone: +44 2030543066
NUTS code: UK
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Other activity: Transport

Section II: Object

II.1)Scope of the procurement


ICT12769 Occupational Health Process Improvement Project

Reference number: DN384243

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Part of the Greater London Authority (GLA) family, Transport for London (TfL) is the integrated transport authority responsible for delivering the Mayor of London’s strategy and commitments on transport. It runs the day-to-day operation of the Capital’s public transport network and manages London’s main roads. TfL employs more than 30 000 people and is the licensing authority for more than 135 000 taxi and private hire drivers. The Occupational Health (OH) team provides a broad range of advice and services to manage health-related risks and support the business in meeting its legislative requirements. The team’s work supports the business in managing employees who have health-related issues, with the aim of enabling them to continue to engage in meaningful and productive work.

The Occupational Health team provides the following services:

— medical advisory,

— physiotherapy,

— mental health and wellbeing, and

— drugs and alcohol assessment and treatment services.

II.1.5)Estimated total value

Value excluding VAT: 1 900 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Clinical staff work closely with managers across the business and external consultants to ensure that staff members continue to meet regulatory compliance for operational roles and to help staff stay in meaningful work for return to work following a period of illness. OH also performs pre-employment medicals and periodic checks for staff in safety critical roles. The team also provides supporting services to the wider GLA family and the Taxi and Private Hire team.

Following a review of how OH is supported, TfL is seeking a solution that will:

— manage initial contacts and referrals,

— provide electronic storage and smart retrieval of clinical records,

— support appointments, workflows, outcomes and diary management,

— monitor utilisation and performance providing routine reporting and ad hoc in-depth service evaluation, and

— ensure that all data is processed and stored in accordance with relevant data protection legislation (including GDPR) and GMC guidelines.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 1 900 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

The contract will include the option to extend the initial term by a maximum of 5 years on a 2 + 2 + 1 basis.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 31/01/2019
Local time: 23:55
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 01/02/2019
Local time: 09:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Transport for London
14 Pier Walk
SE10 0ES
United Kingdom
Telephone: +44 2030543066
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: