UK Civil Aviation Authority Performance and Process Improvement Systems Integrator
The CAA has a requirement to engage a Systems Integrator (SI) partner to deliver software configuration and development services; maintenance and support; software hosting (SaaS, Software as a Service); business change; and systems integration.
United Kingdom-Gatwick: Software integration consultancy services
Section I: Contracting authority
Civil Aviation Authority
Aviation House, Gatwick Airport South
For the attention of: Kerry Simmons
RH6 0YR Gatwick
Telephone: +44 1293573244
Fax: +44 1293573830
General address of the contracting authority: www.caa.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Main site or location of works, place of delivery or of performance: CAA Gatwick
The CAA has developed a new Target Operating Model (TOM) and supporting business and technical architectures which describe a vision of a more efficient and effective organisation. The TOM and relevant architectures have led to the development of a multi-year business change programme which will involve the introduction of new IT systems that will underpin new business processes.
The CAA has a requirement to engage a Systems Integrator (SI) partner to deliver software configuration and development services; maintenance and support; software hosting (SaaS, Software as a Service); business change; and systems integration. CAA’s core technology requirements are based around Microsoft software (in particular Dynamics CRM and AX), although integration of software based on other technologies will also be required.
— Project implementation (project management; business analysis; configuration, design, testing, implementation)
— Systems Integration
— Business change
— Software maintenance and support
Hosting: for products currently intended to be delivered as Cloud services, including Microsoft Dynamics AX, Microsoft Dynamics CRM and Microsoft Business Intelligence
Estimated value excluding VAT:
Range: between 25 000 000 and 30 000 000 GBP
Description of these options: The Contracting Authority shall have the option to extend the Contract by up to sixty (60) months
Section III: Legal, economic, financial and technical information
Please see pre-qualification questionnaire
Section IV: Procedure
Section VI: Complementary information
The Contracting Authority shall not be responsible for any costs, charges, or expenses incurred by applicants or tenderers and accepts no liability for any costs, charges or expenses incurred by the applicants or tenderers irrespective of the outcome of the competition, or if the competition is cancelled or postponed.
The Contracting Authority reserves the right to terminate the competition (or part of it), or to procure the contract by alternate means if it appears that the contract can be more advantageously procured by those alternative means.
VI.5)Date of dispatch of this notice:9.8.2013