UK ICT Hardware Maintenance Contract

UK ICT Hardware Maintenance Contract

The SMG would like to invite suppliers to provide quotes for the provision of ICT Hardware Maintenance service to cover all SMG sites across the country.

Reference number:

Deadline date:24/01/2014

This deadline is for… Notice deadline.

Contract value:£0 – £0

Location where the contract is to be carried out: United Kingdom Nationwide – see attached documentation for details

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Science Museum Group

Original source URL http://www.mytenders.org/search/search_switch.aspx?ID=111842

 

Description of the contract

The Science Museum Group (SMG) is the world’s pre-eminent Museum devotes to the history of science, technology, industry and Medicine. The SMG incorporates the Science Museum (South Kensington), the National Railway Museum (York), the National Media Museum (Bradford’s), Museum of Science and Industry (Manchester) and collections stores at Blyth House (Olympia) and Science Museum Swindon (Wiltshire).

The SMG would like to invite suppliers to provide quotes for the provision of ICT Hardware Maintenance service to cover all SMG sites across the country.

Although SMG would like to cover all its hardware under this contract, budget constraints may not allow this. To help determine what the budget will allow, the requirements have been separated as listed below. It is the SMGs intention to purchase the Core requirement with a mix of one or more Extensions added as a “bolt-on” depending on what the budget allows.

Core requirement – break-fix on desktop PCs, Laptops and Servers.

Extension 1 – break-fix on tablet PCs of any type.

Extension 2 – break-fix on Apple MAC desktops and servers.

Extension 3 – Apple MAC service desk support including remote support of OS, key application, Windows AD integration. Additional provision of technical consultancy services.

Extension 4 – support of the EPOS till system hardware, and software where possible.

(MT Ref:111842)

Classification of the contract

72611000 Technical computer support services

72610000 Computer support services

48822000 Computer servers

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria below:

Estimated length of contract: 01/04/2014 – 31/03/2017

 

Who to contact

Contact name Sarmad Al-Asadi

Organisation name Science Museum Group

Address Science Museum, Exhibition Road, London, GB, SW7 2DD

Telephone +44 2079424000

Extension number:

Fax

Email

How to apply

For further information please review the full notice details at http://www.mytenders.org/search/search_switch.aspx?ID=111842